287 support lead jobs at 193 companies in Porter, IN

2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1mo
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Support Lead Part Time
Highland, Indiana, United States
$12/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, 1+ year management experience, strong communication and multitasking, ability to lift up to 25 lbs, flexible schedule and customer service focus.
3mo
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Culinary Support Lead
Plymouth, Indiana, United States
OnsiteFull Time
Trinity Health
Trinity Health: National Catholic health system providing comprehensive clinical medical services.
5+ YOEFive years in institutional volume cooking; HS diploma; supervises cooks; menu development and ordering duties.
3mo
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Direct Support Lead
South Bend, Indiana, United States
OnsiteAll Commitments Available
Sevita
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
2+ YOEHigh School Diploma; 2 years direct services experience; valid driver’s license; CPR/First Aid; strong leadership and communication; detail-oriented; compassionate; quality-focused.
1w
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Team Lead, Customer Support
Chicago, Illinois, United States
$93k-$96k/yr HybridFull Time
RLDatix
RLDatix: Provide software for healthcare safety, risk, and compliance management.
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
4w
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
Loopy Cases
Loopy Cases: Sells protective phone cases with an integrated finger loop.
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
1w
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Sr. Lead, SW Support
Chicago, Illinois, United States
$96k-$162k/yr OnsiteFull Time
Northern Trust
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
10+ YOE10+ years of application production support experience across distributed and data platforms; expertise in SQL, Oracle, ETL, ServiceNow, Linux, Windows, and IT service management processes.
SQL, Oracle, ETL, Microsoft 365, Microsoft Power Platform, ServiceNow, DataStage, Microsoft SQL Server, Linux, Windows, Control-M, DevOps, Docker, Kubernetes, Kafka, RabbitMQ, Solace
1w
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Operations Lead
Chicago, Illinois, United States
$60k-$80k/yr FieldFull Time
Majestic Photobooth
Majestic Photobooth: Provides custom vintage photo booths for events and venues.
Technical field service, AV, IT support, or electronics experience preferred; requires troubleshooting skills, computer, camera, and printer familiarity, a valid driver's license, U.S. work authorization, and ability to lift 50 pounds.
2mo
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Implementation Support Lead
Conshohocken or Buffalo Grove or Chicago or Philadelphia or Dallas
$78k-$91k/yr HybridFull Time
Onbe
Onbe: Modernizes business-to-individual disbursements and managed payment programs.
4+ YOEBachelor's or equivalent experience; 4+ years in implementation/QA/creative operations; regulated/compliance experience; hands-on Adobe creative tool experience; familiarity with program configuration models and Microsoft Office/CRM/PM tools.
Onbe systems, Adobe creative tools, Microsoft Office
3mo
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Shift Lead
Mishawaka, Indiana, United States
OnsiteFull Time
Delight Restaurant Group
Delight Restaurant Group: Operates a network of fast-food franchise restaurants.
Lead shift operations, support RGM, supervise team, ensure service and safety, follow policies.
3mo
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Studio Lead
Gold Coast, Illinois, United States
OnsitePart Time
JETSET Pilates
JETSET Pilates: High-intensity reformer Pilates classes in boutique fitness studios.
Part-time Studio Lead responsible for client service, front desk duties, sales, and supporting instructors.
1mo
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Site Team Lead
Chicago, Illinois, United States
$19-$20/hr OnsiteFull Time
YMCA of Metro Chicago
YMCA of Metro Chicago: Provides youth education, fitness programs, and community support services.
Age 19+, experience in childcare/education or youth leadership, strong communication, ability to lead staff, coordinate programs, and support families.
2mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
3w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
5d
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Technical Support Engineer
Chicago, Illinois, United States
HybridFull Time
Itron
ItronNASDAQ: ITRI: Provider of intelligent hardware and software for utilities
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in applications, hardware, networking, APIs, mobile platforms, and troubleshooting.
SaaS, iOS, Android, Mobile Device Management (MDM), Postman, SQL, Zendesk, Jira, GIS
5d
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Technical Support Engineer
Chicago, Illinois, United States
HybridFull Time
Itron
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
5+ YOE1+ MgmtBachelor's degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in APIs, mobile applications, networking, diagnostics, and ticketing systems.
SaaS, iOS, Android, Mobile Device Management (MDM), Postman, SQL, Zendesk, Jira, GIS
3mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1w
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Lead Direct Support Professional-Waivers
South Bend, Indiana, United States
$16/hr OnsiteFull Time
Dungarvin
Dungarvin: Community-based support services for people with developmental disabilities.
0+ YOEMust be 18+, dependable, patient, adaptable, observant, team-oriented, communicative, computer literate, and able to pass a background clearance; paid training provided.
3w
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( Lead Coach ) Regular Teacher
Chicago, Illinois, United States
OnsiteFull Time
Chicago Public Schools
Chicago Public Schools: Public school district serving the city of Chicago.
Provide instructional coaching and professional learning to teachers, lead grade-level teams, develop data-informed improvement strategies, and support school instructional leadership.

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