384 support lead jobs at 249 companies in Roselle, IL
2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1mo
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Support Lead PT
Bloomingdale, Illinois, United States
$16/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent; minimum 1 year management experience; strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
3mo
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Lead Administrative Support Specialist
Addison, Illinois, United States
OnsiteFull Time
Associates degree or equivalent; multi-site operations; proficient MS Office; strong organizational, communication, and customer service skills; ability to travel; 15 hours PD annually.
Microsoft Office Suite
1w
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Team Lead, Customer Support
Chicago, Illinois, United States
$93k-$96k/yr HybridFull Time
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2w
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Sr. Lead, SW Support
Chicago, Illinois, United States
$96k-$162k/yr OnsiteFull Time
10+ YOE10+ years of application production support experience across distributed and data platforms; expertise in SQL, Oracle, ETL, ServiceNow, Linux, Windows, and IT service management processes.
SQL, Oracle, ETL, Microsoft 365, Microsoft Power Platform, ServiceNow, DataStage, Microsoft SQL Server, Linux, Windows, Control-M, DevOps, Docker, Kubernetes, Kafka, RabbitMQ, Solace
1w
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Operations Lead
Chicago, Illinois, United States
$60k-$80k/yr FieldFull Time
Technical field service, AV, IT support, or electronics experience preferred; requires troubleshooting skills, computer, camera, and printer familiarity, a valid driver's license, U.S. work authorization, and ability to lift 50 pounds.
1d
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Lead Direct Support Professional (Lead DSP)
Chicago, Illinois, United States
OnsiteFull Time
High school diploma, several years supporting people with intellectual and developmental disabilities in residential settings, DSP training, TABE test, Illinois driver's license, background checks, and Microsoft Office proficiency.
Microsoft Office
3w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
3w
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BCBA Clinical Lead: Center for Specialized Behavior Support
Naperville, Illinois, United States
$87k/yr HybridFull Time
BACB certification, relevant master's degree, supervisor training, and ability to lead teams and supervise therapists. Requires behavioral-treatment knowledge, Microsoft Office proficiency, and physical ability to support clients.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
3mo
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Studio Lead
Gold Coast, Illinois, United States
OnsitePart Time
Part-time Studio Lead responsible for client service, front desk duties, sales, and supporting instructors.
1mo
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Administrative Support Worker Lead - West Chicago School District
West Chicago, Illinois, United States
$18-$20/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years administrative experience, strong Excel/Word/PowerPoint skills, excellent written/interpersonal communication and organizational skills, digital literacy.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office
3mo
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Data Operations Support Lead/Manager - CTH
Rolling Meadows, Illinois, United States
$99k-$192k/yr HybridFull Time
8+ YOE8+ years in data-centric operations; ETL/ELT, data warehouses/lakes, Snowflake, dbt; data quality focus; leadership experience; strong communication and collaboration.
Snowflake, dbt, Fivetran, Astronomer (Airflow), Automic Automation, Microsoft SQL Server, Azure Synapse, Azure SQL, Azure DevOps
1mo
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Experience Lead
Lombard, Illinois, United States
$17-$20/hr OnsiteFull Time
Lead shifts, coach team members, maintain retail merchandising and club operations, support member experience and facility maintenance.
1mo
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Site Team Lead
Chicago, Illinois, United States
$19-$20/hr OnsiteFull Time
Age 19+, experience in childcare/education or youth leadership, strong communication, ability to lead staff, coordinate programs, and support families.
1w
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Technical Support Engineer
Chicago, Illinois, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in APIs, mobile applications, networking, diagnostics, and ticketing systems.
SaaS, iOS, Android, Mobile Device Management (MDM), Postman, SQL, Zendesk, Jira, GIS
1w
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Technical Support Engineer
Chicago, Illinois, United States
HybridFull Time
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in applications, hardware, networking, APIs, mobile platforms, and troubleshooting.
SaaS, iOS, Android, Mobile Device Management (MDM), Postman, SQL, Zendesk, Jira, GIS
3mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
3w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
1mo
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Admin Lead - Romeoville
Romeoville, Illinois, United States
OnsiteFull Time
3+ YOE3–4 years clerical experience, typing 40 wpm, basic transportation/logistics knowledge, HS/GED preferred, strong computer (word processing, spreadsheets, internet) and communication skills.
Business Operating Systems, Internet software, Word Processing, Spreadsheet software
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