2w
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
1w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
2w
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Product Support Manager
Mahwah or Irvine or Los Angeles
$107k-$150k/yr FieldFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
6d
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
2mo
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Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
1w
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Central SMO Support Manager
Los Angeles or Georgia or Minnesota or Massachusetts or Colorado or California or Seattle or Washington or Boston or New York City
$109k-$185k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years program management experience, Smartsheet proficiency, divestiture or spin-off exposure preferred, healthcare domain knowledge, strong presentation and change management skills.
Smartsheet
1w
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Manager, IT Support
New York City, New York, United States
$230k-$265k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in IT support/operations with 3+ years managing support teams; hands-on macOS, identity and access, hardware lifecycle, AV response; strong communication, security-first mindset, and metric-driven leadership.
macOS, AV, Claude
1mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
1w
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Senior Manager Program Support
New York City, New York, United States
$99k-$123k/yr HybridFull Time
7+ YOE3+ MgmtBachelor's degree in related field, minimum 7 years related experience with 3 years managerial/project manager experience; proficiency in Microsoft Office, Teams; PeopleSoft, Power BI and PM tools preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Teams, PeopleSoft, Power BI, Asite, PSR, Visio
1mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
1w
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Senior AI Support Operations Manager
United States or New York City
$113k-$140k/yr HybridFull Time
5+ YOE5–7 years experience including 3–5 years in customer support operations or CX tooling; hands-on with AI-powered support tools (e.g., Forethought AI), CRM platforms; ability to translate processes into scalable automations and improve CSAT, containment, deflection, and productivity.
Forethought AI, CRM
1mo
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Desktop Support Manager
New York City, New York, United States
$122k-$125k/yr OnsiteFull Time
5+ YOE5+ years experience and BA/BS or equivalent, prior supervisory experience, ability to lead IT staff, schedule and budget work group, manage desktop/infrastructure support, work nights/off-peak as needed, strong communication skills.
1mo
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Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
2mo
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IT Support Manager
Mahwah, New Jersey, United States
$85k-$100k/yr HybridFull Time
5+ YOE1+ MgmtFive+ years IT support/operations with supervision; Microsoft 365 and ERP experience; MSP coordination; AI productivity tools adoption.
2mo
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Client Support Manager
New York, New York, United States
HybridFull Time
3–7 years in leading customer support; SaaS/fintech experience; ticketing systems and SLAs; strong communication.
Zoho, Zendesk, SQL, Microsoft Office Suite
1mo
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IT Support Manager
Jamaica, New York, United States
$75-$85/hr OnsiteFull Time
5+ YOE2+ Mgmt5+ years IT support experience, 2+ years leading technical teams; experience with POS/retail technology, Windows systems, peripherals, basic networking, and ticketing/ITSM processes; strong communication and customer service skills.
Oracle Micros, NCR, PAR Brink, Toast, Microsoft Windows
1mo
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IT Support Manager
New York, New York, United States
$110k/yr OnsiteFull Time
Experience with Windows Server/Workstation administration, networking, firewalls, antivirus/antispam, MS Office, remote administration, troubleshooting, vendor management, strong communication and project-management skills.
Windows Server, Windows Workstation, Firewall, Antivirus/Antispam, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, web browsers, Remote Desktop, Terminal Services, internal trouble ticket system, VOIP, point-of-sales systems
3d
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PS Implementation Support Manager, Advisory
Berkeley Heights or Lincoln or Omaha or Milwaukee
$100k-$166k/yr OnsiteFull Time
6+ YOE6+ years implementing core banking/lending solutions (DNA preferred), experience with client-facing conversions and workflow analysis, Associate's degree or equivalent, Microsoft Office proficiency, SQL experience preferred, valid U.S. work authorization required.
Microsoft Office, Structured Query Language (SQL), DNA
2mo
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Manager, Business Support Services
Washington or Orlando or Montvale or New York City or Dallas
OnsiteFull Time
5+ YOE5+ years in IT service/release/operations in enterprise environments; bachelor’s in CS/IS/technology; experience planning adoption of AI/ML or analytics; ITIL/Agile/DevOps knowledge; JIRA and Azure DevOps experience.
JIRA, Azure DevOps, Microsoft Office
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