7,304 customer experience manager jobs at 2,337 companies in Paramus, NJ
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
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Customer Experience Manager
New York City, New York, United States
$94k-$118k/yr OnsiteFull Time
3+ YOE3+ years retail management experience (3–5 years preferred), luxury retail or hospitality preferred; customer-obsessed, coaching and mentoring ability, flexible schedule (nights/weekends/holidays), proficiency with digital check-in and clienteling systems.
2d
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Customer Experience Manager
Manalapan, New Jersey, United States
$19/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, composure under pressure, and ability to perform physical store duties.
cash register
2w
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Customer Experience Manager
United States or New York City or Seattle or San Francisco or New York or Washington or California or Colorado
$66k-$110k/yr RemoteFull Time
5+ YOEBachelor's degree with 5+ years related experience (or advanced degree with 3+ years), client relationship management, cross‑selling support, product knowledge, travel up to 35%, authorized to work in the U.S.
SalesForce
2w
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Customer Experience Manager
Manalapan Township or California
$80k-$100k/yr OnsiteFull Time
5+ YOEAssociate's degree in business (Bachelor's preferred),5-7+ years progressive customer service leadership, proficiency with Microsoft Office, ERP,WMS,EDI,CRM,strong communication and problem-solving skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, ERP, WMS, EDI, CRM
6d
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Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
2w
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Senior Customer Experience Manager
Eatontown, New Jersey, United States
$75k-$85k/yr RemoteFull Time
3+ YOE5+ years experience or bachelor\u0002s degree; 3+ years in tech consulting or customer-facing roles; strong client relationship, project management, and analytical skills; working knowledge of Cisco and Microsoft portfolios; ability to develop playbooks.
Cisco, Microsoft Teams, Microsoft SharePoint, Microsoft 365
2mo
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Customer Experience Manager
New York or San Francisco
$115k-$170k/yr HybridFull Time
Experience owning client support, investigating issues and logs, producing high-signal handoffs to engineering, delivering client training, strong written communication, and structured problem-solving in an early-stage environment.
1w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
5d
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Assistant Customer Experience Manager
Hackettstown, New Jersey, United States
$17-$25/hr OnsiteFull Time
Supervisory experience overseeing front-end associates, customer service, cash handling, scheduling, compliance, sanitation, inventory, and store operations; training is provided for certain equipment duties.
Learning Management System (LMS)
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Sr. Manager, Licensed Customer Experience
New York City, New York, United States
$145k-$165k/yr HybridFull Time
People management experience in customer-facing financial services or CX; FINRA Series 65 or equivalent (Series 66, CFP); proven coaching and performance management in metric-driven orgs; experience with Zendesk and Salesforce; excellent communication.
Zendesk, Salesforce
3w
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Customer Experience Manager
West Point, New York, United States
$65k/yr OnsiteFull Time
3+ YOEHigh school diploma, valid state driver's license, 3+ years customer service experience, property management or hospitality preferred, strong communication, Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Yardi
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Senior Customer Experience Manager
New York, New York, United States
$95k-$150k/yr HybridFull Time
4+ YOE4+ years in program management or process improvement; experience with B2B customer relationships; retail tech implementation; strong analytical skills; cross-functional collaboration; detail-oriented.
RFID, Computer Vision, Data Analysis and Visualization, Project Management Methodologies
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2mo
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Manager, Customer Experience
Woodcliff Lake, New Jersey, United States
$105k-$120k/yr OnsiteFull Time
10+ YOE10+ years in Customer Service or Sales Administration; Bachelor's degree preferred; proficient with Microsoft Office, Excel, inventory systems, and Dynamics 365.
Microsoft Office Suite, Excel, Inventory Management Systems, Microsoft Dynamics 365
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yr RemoteFull Time
10+ Mgmt10+ years leadership in payroll/benefits or customer operations; deep US payroll and benefits knowledge; SLA, escalation and quality management; strong stakeholder communication and people leadership.
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$140k-$170k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits or customer operations, deep US payroll and benefits expertise, SLA and case management knowledge, strong stakeholder communication and operational leadership.
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Customer Experience Lead
Brooklyn, New York, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2–5 years in customer experience/support/community with excellent writing, brand awareness, judgment, comfort with automation/AI, and ability to turn customer feedback into product and process improvements.
Gorgias, Shopify
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Customer Experience Manager, Payroll and Benefits
New York City or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or United States
$140k-$170k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leadership in payroll/benefits/managed services; deep US payroll and benefits expertise; SLA/KPI governance, case/escalation management, compliance, stakeholder communication, and operational leadership.
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