2,290 support manager jobs at 1,197 companies in Pleasanton, CA
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
7+ YOE7+ MgmtBachelor's degree or equivalent,7 years in program/product/operations within global customer support,7 years people management,3 years managing program managers,experience with case management tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOERequires 8+ years in program management, customer support, support operations, service delivery, or related fields, plus experience scaling live support programs and designing scalable support operations.
Mill: Provides smart kitchen bins that recycle food waste.
5+ YOE5+ years in manufacturing operations or field support for large hardware products; vendor management and program management experience; ability to travel domestically and internationally.
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
AECOMNYSE: ACM: Provides infrastructure consulting and engineering services for global projects.
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
Stanford Federal Credit Union: Provides banking, mortgage, and loan services to members.
3+ YOE3+ years management experience in a financial institution, strong operations and regulatory compliance background, bachelor’s preferred, proficiency with Microsoft applications, FISERV DNA experience preferred.
Microsoft Applications, FISERV DNA, Retirement Central
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOEBachelor's degree or equivalent experience, 3 years of management experience, 3 years of related experience, operational expertise, process improvement skills, and cross-functional collaboration ability.
Solano County: Providing essential public services and governance to local residents.
5+ YOE2+ MgmtFive years administrative/managerial experience; one year in purchasing or supply management; two years supervisory experience; bachelor’s degree in Business Admin, Accounting, Finance or related field; valid CA Driver’s License; relevant certifications desirable.
Microsoft Office, Procurement Systems, General ledger/financial reporting tools
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
L3 Application Support / Application Health Manager - Hybrid
San Jose, California, United States
HybridFull Time
UST: Global provider of digital transformation and IT services.
4+ YOERequires 4+ years in application or production support, L2/L3 support experience, complex troubleshooting, incident and problem management, root-cause analysis, technical documentation, and stakeholder coordination.
Pylon: AI-native customer support platform for B2B companies.
5+ YOERequires 5–8 years of product experience, ownership of meaningful products or business lines, 0-to-1 product delivery, PM leadership or mentoring, and autonomous execution in ambiguity. Support, customer success, or AI experience is a bonus.
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
DocuSignNASDAQ: DOCU: Provides electronic signature and agreement management software solutions.
12+ YOERequires 12+ years of product management experience, or 8+ years with a master's degree, including search or discovery ownership, data-driven product development, cross-functional leadership, experimentation, and strong communication.