1,750 support manager jobs at 1,018 companies in Fairfield, CA
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Supervisory experience managing administrative support functions including correspondence control, QA/QC, billing, financial surety, database maintenance, and staff supervision; must meet state class minimums and California residency rules for telework.
Vapi: Build and deploy AI-powered voice agents via flexible APIs.
5+ YOE2+ Mgmt5+ years in high-intensity technical support or solutions roles; 2+ years of people management; fluent in REST APIs, webhooks, and event-driven systems; enterprise support experience; AI voice latency knowledge; code ability in Python/JavaScript; SIP/WebRTC/Twilio experience; autonomous, scalable mindset.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
Mill: Provides smart kitchen bins that recycle food waste.
5+ YOE5+ years in manufacturing operations or field support for large hardware products; vendor management and program management experience; ability to travel domestically and internationally.
New York or San Francisco or Buenos Aires or London
$150k-$220k/yrOnsiteFull Time
Profound: Analytics platform for brand visibility in AI-generated search results.
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Support Account Manager - Escalations & Account Support
Oakland, California, United States
$115k-$138k/yrHybridFull Time
Fivetran: Automates data movement into cloud data warehouses.
2+ YOE2-4 years in customer support operations, technical account coordination, or support program management; strong communication, organization, cross-functional collaboration; technical aptitude; flexible for after-hours/on-call work.
Zendesk, SupportLogic, Jira, Looker, Backstage, AI-enabled tools and automation
5+ YOEBachelor's degree or equivalent,5 years project-management or customer-facing experience,ability to extract insights from complex data,lead global deployments,and work non-standard hours.
Lawrence Livermore National Laboratory: Develops science and technology for United States national security.
Ability to establish and lead Tier 1/2 application support, coordinate escalations, build ServiceNow workflows and reporting, and obtain DOE Q clearance; bachelor\u0002s degree or equivalent and experience in ITSM and team coordination required.
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support with 5+ years leading teams; experience scaling support operations, CRM/ERP use and implementations; willingness to travel 25–50% across the Americas and ability to drive and maintain a passport.
AECOMNYSE: ACM: Provides infrastructure consulting and engineering services for global projects.
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
Solano County: Providing essential public services and governance to local residents.
5+ YOE2+ MgmtFive years administrative/managerial experience; one year in purchasing or supply management; two years supervisory experience; bachelor’s degree in Business Admin, Accounting, Finance or related field; valid CA Driver’s License; relevant certifications desirable.
Microsoft Office, Procurement Systems, General ledger/financial reporting tools
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Performs administrative tasks including preparing correspondence and presentations, managing electronic calendars, arranging travel, screening calls, running reports, and supporting team processes with developed analytical proficiency.
World Wide Wings: Operates a large portfolio of Buffalo Wild Wings restaurants.
2+ YOE2+ years restaurant/retail management experience, high school diploma or equivalent, valid driver's license, ability to lift 50 lbs, strong communication and organizational skills, Buffalo Wild Wings manager training.
Anchor Point Management Group: Operates and manages national restaurant and beauty service franchises.
2+ YOE2+ years restaurant/retail management experience, high school diploma or equivalent, valid driver\u0000s license, ability to lift 50 lbs, strong communication and organizational skills, completion of Buffalo Wild Wings manager training.
Greenberg Traurig: Provides global legal representation and corporate advisory services.
5+ YOELegal support specialist with 5+ years as legal secretary in tax litigation; strong document management; proficient in Microsoft Office and e-filing; able to work in a hybrid San Francisco office.
Microsoft Office, E-filing, Document management system