149 support operations lead jobs at 112 companies in Paramus, NJ

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Booking Operations Support Lead
New York City, New York, United States
$70k-$100k/yr OnsiteFull Time
Fora
Fora: Platform for travel advisors to book and manage trips.
3+ YOE1+ Mgmt3+ years in customer support or operations (1+ year in lead role), experience with Intercom/Zendesk, building SOPs and escalations, strong written/verbal skills, technical aptitude, and bachelor's degree or equivalent experience.
Intercom, Zendesk, GDS
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Support Lead – Entertainment Operations
New York, New York, United States
$63k-$100k/yr OnsiteFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
Experience leading production/application support teams, incident and major incident (P1) coordination, stakeholder communication, 24x7 NOC operations, and familiarity with New Relic and Conviva.
New Relic, Conviva
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Support Lead – Entertainment Operations
New York City, New York, United States
$63k-$100k/yr OnsiteFull Time
Cognizant
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
Experience leading production/application support teams, incident and major incident coordination (P1), stakeholder communication, and monitoring using New Relic or Conviva.
New Relic, Conviva
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Support Lead – Entertainment Operations
New York City, New York, United States
$63k-$100k/yr OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Experience leading production/application support teams, incident and major-incident management (P1), stakeholder communication, monitoring tools knowledge, and strong verbal/written skills.
New Relic, Conviva
3mo
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Warehouse Operations Lead
Edison, New Jersey, United States
$26-$32/hr OnsiteFull Time
BluPax Pharma
BluPax Pharma: Wholesale distributor of prescription pharmaceuticals and generic medications.
3+ YOE1+ MgmtLead warehouse operations, ensure regulatory compliance, oversee accuracy, and support shipping; 3+ years in distribution required; leadership potential.
WMS, Barcode Scanning, Microsoft Excel, Microsoft Word
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Studio Operations Lead- Freelance
New York, New York, United States
$350-$450/day OnsiteContract
Complex
Complex: Digital media platform for youth culture and lifestyle content.
Freelance Studio Operations Lead with expertise in live video, camera switching, streaming workflows, and on-site production support.
Blackmagic ATEM, OBS, Restream, Ninja.vdo, Riverside.fm
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Operations Lead
New York City, New York, United States
$80k-$200k/yr OnsiteFull Time
Ficus
Ficus: A fintech building modern payout infrastructure to improve beneficiary payout experiences for life insurers.
High-ownership generalist with ops, vendor management, bank/onboarding coordination, financial modeling, customer support design, recruiting, and strong communication and organizational skills.
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Executive Operations Lead
New York, New York, United States
$120k-$140k/yr OnsiteFull Time
Fathom Therapeutics
Fathom Therapeutics: Uses AI and physics-based simulations to design therapeutic molecules.
3+ YOE3+ years in office management, executive support, or operations; experience supporting C-suite, vendor coordination, purchasing, confidentiality, and proficiency with Google Workspace, Microsoft Office, Slack, Zoom, Notion, Airtable.
Google Workspace, Microsoft Office, Slack, Zoom, Notion, Airtable
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Support Lead, Trading Platforms
New York, New York, United States
HybridFull Time
Valstro
Valstro: Provides cloud-native order management systems for institutional trading firms.
Experience in customer, production, trade, or operations support; strong communication, organization, troubleshooting, analytical, and incident-management skills. Trading platform and capital markets experience preferred.
Order Management System (OMS), Execution Management System (EMS), FIX Protocol, SQL, APIs, Grafana, Loki, Tempo, Mimir, Sentry
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Lead Business Operations Support Specialist
New York City, New York, United States
$78k-$149k/yr OnsiteFull Time
EmblemHealth
EmblemHealth: Provides comprehensive health insurance and wellness plans.
5+ YOEBachelor's degree required, 5+ years healthcare operations or compliance experience, knowledge of CMS/DOH/DFS, CHC preferred, MS Office proficiency, strong communication and analytical skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft Visio, Electronic frameworks and systems
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Client Operations Lead
New York, New York, United States
$21/hr OnsitePart Time
Barry's
Barry's: Boutique fitness studios providing high-intensity interval training classes.
Provide studio leadership in absence of managers, deliver exceptional client hospitality, support sales and operations, maintain facility standards, and coach team; weekend availability required.
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Lead Business Operations Support Specialist in New York, New York
New York, New York, United States
$78k-$149k/yr RemoteFull Time
AdvantageCare Physicians
AdvantageCare Physicians: Provides multi-specialty medical care and population health services.
5+ YOEBachelor's in Business/Health Administration (or equivalent), 5+ years in healthcare operations/managed care, strong knowledge of CMS/DOH/DFS, CHC preferred, and proficiency with MS Office and IT systems.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft Visio
3w
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Support Lead Part Time
Levittown, New York, United States
$18/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, minimum 1 year management experience, cash register operation, merchandising, multi-tasking, strong verbal/written communication.
3w
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Strategy and Operations Lead, Deal Pricing
United States or New York City or Washington
$132k-$198k/yr RemoteFull Time
Stripe
Stripe: Provides global financial infrastructure and payment processing for businesses.
6+ YOE6+ years in BizOps/RevOps/consulting/CoS supporting GTM teams; practical generative AI experience; OKR/KPI execution; strong writing; process mapping; Salesforce/CPQ knowledge.
LLMs, Salesforce, CPQ, CRM
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Technical Support Lead
Middletown, New York, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
1+ YOEHigh school diploma or equivalent; one year as a customer service representative, completed career progression requirements, telecommunications or cable operations experience, and advanced internet, phone, and video troubleshooting knowledge.
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Glen-Gery
Glen-GeryASX: BKW: Manufactures and distributes clay bricks and stone building products.
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
2w
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Corporate Vice President - Manager, Agent Support Operations
New York City, New York, United States
$133k-$190k/yr HybridFull Time
New York Life Insurance
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
8+ YOE8+ years leading help desk/contact center or technology support operations; experience with cloud contact center platforms, outsourced vendor management, BYOD environments, operational analytics, workforce planning, and AI/self-service initiatives.
Amazon Connect, Genesys Cloud, Five9, NICE CXone, Contact Lens
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Customer Support Lead
New York City, New York, United States
HybridFull Time
Trove
Trove: Digital collectibles marketplace for buying and redeeming trading cards.
5+ YOE5+ years building and running B2C support/operations, experience standing up support functions, strong AI automation and analytical skills, designing workflows and escalation paths, and hands-on issue resolution.
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Cybersecurity Business Operations & Sales Support Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or Canada or Latin America
$113k-$271k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in enterprise cybersecurity sales, revenue growth, RFP leadership, commercial negotiations, CRM platforms, and cyber readiness or incident response services.
MMP, MMS, MME, MxDR, MDR, SOC, CRM
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IT Support Lead
New York City, New York, United States
$90k-$130k/yr OnsiteFull Time
Rho
Rho: Integrated banking and finance platform for startups and businesses.
5+ YOE5+ years IT support or operations experience; hands-on macOS and Windows administration; MDM and identity/SSO experience; Google Workspace and Slack administration; excellent troubleshooting and communication.
macOS, Windows, MDM, SSO, Google Workspace, Slack