922 support operations manager jobs at 602 companies in Dover, NJ
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Operations Support Manager
New York City, New York, United States
OnsiteFull Time
TriBeCa Hospitality Group: Private New York restaurant group building and operating distinctive dining concepts for neighborhood diners and event guests.
2+ YOERequires 2+ years in project coordination, operations support, or administrative management; Microsoft 365, task platforms, accurate data entry, clear writing, exceptional organization, and attention to detail.
Opus, Microsoft SharePoint, Microsoft Teams, Microsoft Outlook, Asana
Rippling: Unified workforce management platform for HR, IT, and Finance.
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
Privy: N ecommerce email, SMS, and popup marketing platform serving small and growing online brands.
1+ YOERequires 1–3 years in support operations, customer experience, technical program management, or related operations; strong organization, communication, prioritization, systems, and process skills.
Kalshi: CFTC-regulated prediction-market exchange where people trade contracts on future real-world events.
2+ YOE2+ years in customer support/operations, strong written/verbal communication, problem-solving, tech comfort, attention to detail, ability to manage priorities in a fast-paced environment.
ShipBob: ShipBob is a private technology-powered fulfillment provider serving direct-to-consumer and mid-market ecommerce brands.
3+ YOE3+ MgmtRequires 3–5+ years of e-commerce fulfillment operations leadership, 3+ years opening new sites, 3PL experience, fulfillment expertise, Excel skills, travel access, and ability to work onsite up to 90%.
Microsoft Office, Microsoft Excel, CAD, Jira, Cubiscan, WMS, SOPs
Beacon Mobility: Family of transportation companies serving diverse mobility needs.
Field-based operations support experience, strong problem solving, communication, time management, and coaching skills; ability to complete audits, drive follow-up actions, and travel within the region.
Licensed Behavior Analyst Professional Services (LBAPS): Private ABA provider serving children with autism and developmental challenges at home, school, and in the community.
Operations management experience with strong leadership, communication, project management skills, and willingness to travel nationwide to support multi-site operations.
Parsippany or Wilkes-Barre or New York City or Conshohocken
$70k-$120k/yrHybridFull Time
Berkshire Hathaway GUARD Insurance Companies: A Berkshire Hathaway-owned commercial property-and-casualty insurer serving businesses nationwide through independent agents and brokers.
5+ YOEBachelor's degree,5+ years progressive operations leadership (3+ years in P&C preferred),vendor management,SLA/KPI design,financial and process improvement experience,facility with imaging/intake automation.
Cushman & WakefieldNYSE: CWK: Global commercial real estate services firm.
3+ YOE3+ MgmtBachelor's degree and 3+ years managerial experience; 3+ years operational/project management and executive support; strong communication, HR knowledge, and Microsoft Office/Salesforce/Workday familiarity.
Peraton Labs: Private applied research organization developing cybersecurity, communications, electronic-warfare, mobility, and analytics technologies for government and commercial customers.
10+ YOERequires 10 years in office management, operations, or executive administrative support; executive, facilities, vendor, logistics, and communication experience; Microsoft Office, Google Workspace, and calendar tool proficiency; U.S. citizenship.
Microsoft Office, Google Workspace, Power BI, HVAC, FedEx, UPS, USPS
Peraton Labs: Private applied research organization developing cybersecurity, communications, electronic-warfare, mobility, and analytics technologies for government and commercial customers.
10+ YOERequires 10 years in office management, operations, or executive support; executive, facilities, vendor, logistics, and budget experience; strong organization and communication; US citizenship; and ability to work onsite in Basking Ridge.
City Storage Systems: Real estate infrastructure and technology holding for the food industry.
2+ YOE2+ MgmtPreferred: 2 years in operations management, employee or assistant management, restaurant management, or property management. Requires team leadership, customer support, sales, reporting, and facility maintenance skills.
Allstate Sprinkler: New York fire protection contractor providing commercial and residential sprinkler, alarm, inspection, repair, installation, and compliance services.
Requires advanced Microsoft Office skills, strong communication, organization, time management, self-motivation, and work ethic. Salesforce experience is preferred but not required.
Ralph LaurenNYSE: RL: Designs and sells premium lifestyle products including apparel and home goods.
5+ YOE5+ MgmtBachelor's degree (or equivalent) and 5+ years experience managing teams and technical operations for ecommerce; hands-on development/QA/infrastructure experience; knowledge of ecommerce workflows, SLAs, incident management and vendor coordination.
Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yrRemoteFull Time
Mercury: Private fintech providing business banking and financial workflow tools to startups and small businesses.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Foam & Wash Car Washes: Family-owned Hudson Valley car wash operator serving drivers with tunnel, touchless, self-service, dog-wash, and laundromat services.
3+ YOEMinimum 3 years management experience; able to cover manager and associate roles, manage operations, staffing, training, and sales metrics; dependable transportation; mechanical aptitude; ability to stand long periods and work outdoors.
Corporate Vice President - Manager, Agent Support Operations
New York City, New York, United States
$133k-$190k/yrHybridFull Time
New York Life Insurance: Mutual life insurance providing insurance and investment solutions.
8+ YOE8+ years leading help desk/contact center or technology support operations; experience with cloud contact center platforms, outsourced vendor management, BYOD environments, operational analytics, workforce planning, and AI/self-service initiatives.