267 technical support manager jobs at 186 companies in Dover, NJ
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
2mo
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Senior Technical Support Manager
London or Lisbon or Cluj-Napoca or New York City or Singapore
HybridFull Time
4+ YOE2+ MgmtSenior people leader with 4+ years in technical/customer support (2+ years managing multi-team or tiered L1/L2 functions); experience with ticketing platforms (Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud), data-driven, AI/automation, KPI tracking and cross-functional influence.
Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, Slack, Linear, Jira
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Technical Support Lead
New York, New York, United States
$120k-$151k/yr OnsiteFull Time
2+ YOE2+ years technical/product support experience, strong IP networking and hardware/software troubleshooting, customer-facing communication, documentation skills, and eligibility for U.S. security clearance.
Salesforce, Jira, Microsoft
1w
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yr HybridFull Time
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
3w
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
3w
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Manager II, Technical Support Engineer
New York City or Chicago or United States
$146k-$300k/yr HybridFull Time
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solutions, or partner engineering, Ad Tech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow
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Executive & Site Lead Technical Support Manager
Windsor or New York
$114k-$170k/yr OnsiteFull Time
8+ YOEProven leadership of executive-support/site operations teams delivering 24/7 white-glove IT support; strong vendor and stakeholder management; ITIL, ITAM, Windows 11, VDI, Microsoft 365 proficiency; bachelor’s degree or 8+ years IT leadership experience.
Windows 11, Virtual Desktop Infrastructure, Microsoft 365, IT Asset Management (ITAM)
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Technical Project Manager
New York City, New York, United States
$130k-$150k/yr OnsiteFull Time
Proven experience in technical operations or technology program management; strong communication, organization, and stakeholder management; experience coordinating technology projects, vendor/contracts, and support/service metrics.
2d
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Manager, Technical Services Engineering (Support)
Mexico City or New York City or Toronto or Austin or Palo Alto or Vancouver or Sydney or Gurgaon or Tel Aviv or Dublin or Buenos Aires
HybridFull Time
5+ YOE5+ MgmtRequires 5+ years running a technical support team or organization, people management, customer escalations, troubleshooting, cross-functional collaboration, and strong communication. Database, SaaS, Tableau, and AI support experience are desirable.
Tableau, AWS, Google Cloud, Microsoft Azure
2w
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Technical Support Team Lead
New York City, New York, United States
$125k-$145k/yr HybridFull Time
3+ YOERequires 3–5 years of technical support engineering experience in SaaS, technical support team leadership, software troubleshooting, AI and automation expertise, strong communication, and preferably digital health or EHR experience.
EHR, Epic, Cerner, athenahealth, CoralLogic, Mixpanel, SQL, Zendesk, LLMs
3w
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Technical Support Engineer - AI Lead
Redmond or Fargo or Las Colinas or Charlotte or San Francisco or New York City
$131k-$277k/yr HybridFull Time
10+ YOEBachelor's degree in computer science, IT, or related field and 10+ years of technical support, consulting, or IT experience; expertise in AI/ML, governance, evaluation, and executive stakeholder management.
AI, Responsible AI, LLM, agentic, AI/ML
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
3mo
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Technical Support Engineer, Axon 911
New York, New York, United States
$79k-$106k/yr HybridFull Time
5+ YOE5+ years as Technical Support Engineer (Tier-2/3) or similar in SaaS/public safety; strong networking, VoIP, monitoring; AWS experience; cross-functional collaboration; proactive in incident management.
Datadog, Grafana, Wireshark, AWS, Azure, GCP
3mo
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Technical Support Lead
New York City, New York, United States
$125k-$215k/yr HybridFull Time
3+ YOE2+ Mgmt3+ years in a technical, customer-facing role; 2+ direct reports; API product experience; SQL; payments/fintech interest; strong communication; process-minded.
SQL, APIs, Scripting
2mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
3w
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Senior Manager, Technical Operations
New York or Albany
HybridFull Time
7+ YOE7+ years in technical/sales operations or program management supporting sales engineering; strong knowledge of enterprise/AI infrastructure, cloud, POC workflows; proven process design, reporting, and stakeholder skills; Salesforce experience preferred.
Salesforce
1mo
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
3w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
2mo
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Technical Equipment Manager
Morristown, New Jersey, United States
$129k/yr HybridFull Time
4+ YOEBachelor's in Mechanical or Industrial Engineering, 48 months' experience with construction equipment and service/support, data analysis and telematics/ERP familiarity, project management skills, and ability to translate asset utilization into sustainability metrics.
MyEquipment (Colas SA), ERP
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