931 support operations manager jobs at 582 companies in Queens, NY
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
Elior GroupEuronext Paris: ELIOR: Global operator in contract catering and support services.
5+ YOE5+ MgmtRequires 5+ years coordinating foodservice operations, leadership experience, strong written and verbal communication, customer service skills, and preferably 5+ years in supervision or management.
Liberation Programs: Providing addiction treatment and mental health recovery services.
Manage contracts, maintain dashboards and data systems, support administrative operations, coordinate scheduling and facilities, and ensure compliance; supervisory experience and strong Excel/data skills required.
Cordata, E2CT, EvaluationWEB, Verizon Reveal, Google Forms, Microsoft Excel
Kalshi: Regulated financial exchange for trading on real-world events.
2+ YOE2+ years in customer support/operations, strong written/verbal communication, problem-solving, tech comfort, attention to detail, ability to manage priorities in a fast-paced environment.
Beacon Mobility: Provides specialized transportation services for schools and healthcare communities.
Field-based operations support experience, strong problem solving, communication, time management, and coaching skills; ability to complete audits, drive follow-up actions, and travel within the region.
Learning Ladders ABA: Provides personalized ABA therapy services for children with autism.
Operations management experience with strong leadership, communication, project management skills, and willingness to travel nationwide to support multi-site operations.
Parsippany or Wilkes-Barre or New York City or Conshohocken
$70k-$120k/yrHybridFull Time
Berkshire Hathaway GUARD Insurance Companies: Provides property and casualty insurance products to small businesses.
5+ YOEBachelor's degree,5+ years progressive operations leadership (3+ years in P&C preferred),vendor management,SLA/KPI design,financial and process improvement experience,facility with imaging/intake automation.
Cushman & WakefieldNYSE: CWK: Global commercial real estate and property services firm.
3+ YOE3+ MgmtBachelor's degree and 3+ years managerial experience; 3+ years operational/project management and executive support; strong communication, HR knowledge, and Microsoft Office/Salesforce/Workday familiarity.
CloudKitchens: Provides kitchen infrastructure and software for delivery-only restaurants.
2+ YOE2+ MgmtPreferred: 2 years in operations management, employee or assistant management, restaurant management, or property management. Requires team leadership, customer support, sales, reporting, and facility maintenance skills.
Allstate Sprinkler: Commercial fire sprinkler and alarm system installation and maintenance.
Requires advanced Microsoft Office skills, strong communication, organization, time management, self-motivation, and work ethic. Salesforce experience is preferred but not required.
Ralph LaurenNYSE: RL: Designs and sells premium lifestyle products including apparel and home goods.
5+ YOE5+ MgmtBachelor's degree (or equivalent) and 5+ years experience managing teams and technical operations for ecommerce; hands-on development/QA/infrastructure experience; knowledge of ecommerce workflows, SLAs, incident management and vendor coordination.
Corporate Vice President - Manager, Agent Support Operations
New York City, New York, United States
$133k-$190k/yrHybridFull Time
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
8+ YOE8+ years leading help desk/contact center or technology support operations; experience with cloud contact center platforms, outsourced vendor management, BYOD environments, operational analytics, workforce planning, and AI/self-service initiatives.
7+ YOE2+ MgmtBachelor's or equivalent,7+ years leadership in systems engineering/technical operations,2+ years people management,experience with AI/ML in customer support,knowledge of Java, Python, JavaScript or SQL,experience with CRM platforms and Google Cloud Platform.
City of New York: Provides municipal services and administration for New York City.
3+ YOEAdminister and maintain MDM/UEM (Omnissa Workspace ONE UEM, Microsoft Intune), manage Active Directory, provide Tier 1–3 support for iOS/Android/Windows/macOS, 3+ years technical support experience, bachelor’s degree or equivalent technical education/experience.
Omnissa Workspace ONE UEM, Microsoft Intune, Microsoft Active Directory, ServiceNow, Zendesk, Jira, iOS, Android, Microsoft Windows, macOS, Python, Microsoft PowerShell, Bash, MDM
Cardo AI: AI-powered technology platform for asset-based finance management.
3+ YOE3+ years in an Executive Assistant/Operations Manager support role; international travel logistics; English proficiency; C-suite interaction; tech tools; legal/international compliance experience preferred.
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
GoTo Foods: Operates and franchises iconic global restaurant and snack brands.
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
Vancouver or New York or Salt Lake City or San Francisco or Seattle
$118k-$147k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
3+ YOE3+ years in revenue/sales operations or similar, experience with Salesforce and GTM systems, ability to support multiple GTM teams, strong analytical and stakeholder management skills, willing to work in-office three days/week.