811 support service manager jobs at 467 companies in Allen, TX
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Product Support Manager
Irving, Texas, United States
$148k-$222k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's degree in engineering, marketing, or equivalent; customer service leadership experience considered. Requires critical thinking, relationship management, communication, problem solving, and customer support expertise.
6 Sigma Green Belt, telematics, site grading technologies, site network capabilities, site safety systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
4+ YOEManage and coach field service technicians, support installations/maintenance, oversee branch operations, P&L and KPI management, mechanical aptitude, prior management experience, lifting up to 75 lbs.
Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and 5+ years experience; client-facing consulting skills, analytical thinking, customer and sales strategy expertise, team leadership and project management.
Washington or Orlando or Montvale or New York City or Dallas
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOE5+ years in IT service/release/operations in enterprise environments; bachelor’s in CS/IS/technology; experience planning adoption of AI/ML or analytics; ITIL/Agile/DevOps knowledge; JIRA and Azure DevOps experience.
Performance Food GroupNYSE: PFGC: Distributes food and food-related products to retailers and restaurants.
4+ YOEHigh school diploma/GED or equivalent experience, 4–6 years in customer service, sales support, or related work, and team lead or supervisory experience. Bachelor's degree preferred.
Smart Stock, Power BI, Microsoft Excel, CRM, Repsly
Performance Food GroupNYSE: PFGC: Distributes food and related products to the foodservice industry.
4+ YOEHigh school diploma/GED, 4+ years customer service or sales support experience, supervisory experience required; travel up to 20%. Bachelor's and 6–10 years in foodservice preferred.
FNA Group: Manufacturer of pressure washers and outdoor power equipment.
5+ YOE5+ years supervisory experience in product support with contact center experience; ability to analyze data, drive process improvements, and manage post-sale warranty/technical support. Bachelor's preferred.
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Alliance Defending Freedom: Protects religious freedom and free speech through legal advocacy.
5+ YOE2+ MgmtBachelor's or equivalent,5+ years desktop/systems support or IT service management,2+ years supervisory experience,experience with Microsoft/Linux/Windows/iOS,AI-assisted tools familiarity,ability to travel.
Freeman: Design and production of live events and exhibitions.
3+ YOE2+ MgmtBachelor's degree or equivalent experience, 3+ years of customer service or call center experience, and 2+ years of related leadership or supervisory experience.
3+ YOE3+ years customer-service experience, managerial experience leading coordinators, Microsoft Office proficiency, strong communication, multitasking, organization, and attention to detail.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
3+ YOE3+ years customer-service experience, Microsoft Office proficiency, strong communication, multitasking, detail orientation, and ability to coordinate sales orders and vendor pricing.
Microsoft Office Suite, Khameleon, Project Spec, PlanGrid, Adobe Acrobat
Darling IngredientsNYSE: DAR: Produces sustainable ingredients from animal by-products and organic waste.
1+ YOEHigh school diploma or GED, one year of office customer service, project coordination, scheduling, or operations support, and experience with CRM, order, project management, or database systems.
Cook Children's: Provides comprehensive pediatric medical care and specialized health services.
5+ YOEProvides leadership and program oversight for family support services, supervises staff, requires 5+ years child life specialist experience, child life internship completion, bachelor\u0019s in Child Life/Child Development or related field, and Certified Child Life Specialist.