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557 support service manager jobs at 374 companies in Berkeley, CA

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Sr. Director Service & Support
Fremont, California, United States
$230k-$260k/yr OnsiteFull Time
Alamar Biosciences
Alamar Biosciences: Develops high-sensitivity proteomics platforms for early disease detection.
10+ YOE5+ MgmtBachelor's degree required; 10+ years leadership in service/support for life‑science or medical instrumentation; 5+ years people leadership; experience with CRM, ERP, field service management, service metrics, and global support.
CRM, ERP, field service management
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1mo
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ILSP Support Service Manager
San Francisco or Oakland
$93k-$99k/yr OnsiteFull Time
First Place For Youth
First Place For Youth: Provides housing and support services for foster youth.
5+ YOE2+ MgmtMaster's degree required (social work, counseling, psychology, or education); 5+ years direct service experience with underserved youth; 2+ years supervisory experience; program management, budgeting, crisis response, and strong communication skills.
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Customer Service Support 2
Fremont, California, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
1+ YOE1-2 years related experience supporting pre- and post-sales service, managing customer retention, handling warranty claims and RMAs, and liaising between customers and internal teams.
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2w
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
Episcopal Community Services of San Francisco
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
Profound
Profound: Analytics platform for brand visibility in AI-generated search results.
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
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5d
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Service Deliver Manager, Consumer Support, YouTube
San Bruno, California, United States
$136k-$196k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
7+ YOEBachelor's or equivalent, 7+ years analyzing data and building operational process solutions, customer-facing experience, SQL knowledge, stakeholder relationship experience; MBA/CSCMP/Six Sigma preferred.
SQL
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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
Zerova Technologies
Zerova Technologies: Designs and manufactures electric vehicle charging solutions and hardware.
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
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Customer Service Support 2
Fremont, California, United States
OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
1+ YOE1-2 years related experience; manage customer retention, handle warranty claims and RMAs, liaise between customers and internal teams, and track inquiries in enterprise systems.
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Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
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Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and 5+ years experience; client-facing consulting skills, analytical thinking, customer and sales strategy expertise, team leadership and project management.
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support operations with leadership experience; expertise in customer support technologies and executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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Support Services Manager
Sunnyvale, California, United States
$104k-$128k/yr OnsiteFull Time
ISS
ISSNasdaq Copenhagen: ISS: Global provider of facility management and workplace services.
5+ YOE5+ Mgmt5+ years facilities management supervisory experience, FMMS experience, strong Microsoft Office skills, supervisory and customer service background, ability to lift 40 lbs, periodic weekend and after-hours availability, Bachelor's degree preferred.
FMMS, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint
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2mo
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Director, Services & Support
San Carlos, California, United States
$189k-$252k/yr OnsiteFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOE5+ MgmtLead post-sales support for instruments, assays, and software; build service programs; manage teams; travel up to 30%.
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Memory Support Program Manager
Los Altos, California, United States
$65k-$85k/yr OnsiteFull Time
HumanGood
HumanGood: Operates nonprofit senior living and affordable housing communities nationwide.
3+ YOE1+ MgmtOversee memory support program; 3-5 years dementia care, 1 year supervision; HS diploma required, BA preferred; First Aid/CPR; 2+ years in assisted living management.
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2mo
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Support Services Manager
Fairfield, California, United States
$59-$71/hr OnsiteFull Time
Solano County
Solano County: Providing essential public services and governance to local residents.
5+ YOE2+ MgmtFive years administrative/managerial experience; one year in purchasing or supply management; two years supervisory experience; bachelor’s degree in Business Admin, Accounting, Finance or related field; valid CA Driver’s License; relevant certifications desirable.
Microsoft Office, Procurement Systems, General ledger/financial reporting tools
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2mo
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Service Operations Manager
Mountain View, California, United States
$90k-$120k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
7+ YOE3+ Mgmt7+ years in automotive service management or fleet maintenance, 3+ years people management, deep EV/ADAS/diagnostics knowledge, ASE Master Technician preferred, Bachelor's preferred, valid California driver's license, ability to work flexible hours supporting 24/7 operations.
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Client Service Manager
San Jose, California, United States
$85-$105/hr OnsiteFull Time
PalAmerican Security
PalAmerican Security: Provides professional armed and unarmed security and patrol services.
3+ YOESupervise and support security staff, recruit and train employees, conduct site assessments and client visits, track KPIs, manage client billing; requires clean MVR, 3+ years related experience, bachelor's degree or equivalent, and Microsoft Office proficiency.
Microsoft Outlook, Microsoft Word, Microsoft Excel
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Restaurant Support Manager CA
Petaluma, California, United States
$22-$26/hr OnsiteFull Time
World Wide Wings
World Wide Wings: Operates a large portfolio of Buffalo Wild Wings restaurants.
2+ YOE2+ years restaurant/retail management experience, high school diploma or equivalent, valid driver's license, ability to lift 50 lbs, strong communication and organizational skills, Buffalo Wild Wings manager training.
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Restaurant Support Manager CA
Petaluma, California, United States
$22-$26/hr OnsiteFull Time
Anchor Point Management Group
Anchor Point Management Group: Operates and manages national restaurant and beauty service franchises.
2+ YOE2+ years restaurant/retail management experience, high school diploma or equivalent, valid driver\u0000s license, ability to lift 50 lbs, strong communication and organizational skills, completion of Buffalo Wild Wings manager training.
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