793 support service manager jobs at 376 companies in Gardner, MA
1mo
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Support Service Specialist
Lawrence, Massachusetts, United States
$18-$27/hr OnsitePart Time
High school diploma, computer skills, medical terminology; performs patient registration, specimen processing, inventory management, and patient education.
1mo
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Senior Manager, Technical Support
Concord, Massachusetts, United States
$105k-$145k/yr RemoteFull Time
5+ YOE3+ Mgmt5+ years in technical/customer support with 3+ years managing B2B SaaS support teams; experience with AI-driven support ecosystems, escalation management, metrics-driven operations, and cross-functional collaboration.
Salesforce Agentforce, Fin by Intercom, Forethought, Salesforce, SMTP, SPF, DKIM, DMARC, DNS, VPN, REST API
5d
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Customer Service Support Specialist
Worcester, Massachusetts, United States
$26-$30/hr OnsiteFull Time
3+ YOEAssociate degree in business, marketing, or related field; 3–5 years of customer service experience in manufacturing; Salesforce and ERP experience preferred; strong computer, multitasking, prioritization, and time-management skills.
Salesforce, QAD, Microsoft Office 365, ERP, MDM
2d
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Manager, Customer Support Engineering
San Francisco or Cambridge
OnsiteFull Time
6+ YOE2+ MgmtRequires 6+ years in customer-facing technical support or solutions engineering and 2+ years managing people, with experience in systems, reporting, logs, debuggers, firmware, Linux applications, and cloud services.
Linux
6d
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Assistant Service Manager
Nashua, New Hampshire, United States
OnsiteFull Time
Manages front-of-house operations, supervises and trains employees, supports scheduling and sales, maintains food safety and cleanliness, and oversees responsible alcohol service compliance.
4w
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Automotive Service Manager
Springfield, Massachusetts, United States
OnsiteFull Time
Oversee shop operations, develop mechanical skills through training, manage workflow and service quality, and support technician development.
2mo
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Service Center Manager
Methuen, Massachusetts, United States
$55k-$62k/yr OnsiteFull Time
Customer-service experience required; Bachelor's in a science field preferred (or relevant experience). Perform customer-facing support, clerical tasks, sample tracking, facility management; must lift up to 25 lbs and handle exposure-prone environments.
1d
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Support Delivery Manager
United States or Cambridge
$105k-$190k/yr RemoteFull Time
8+ YOERequires 8 years of relevant experience, technical account management or customer success experience, data analysis, networking and cloud security knowledge, and strong customer communication skills.
DNS, HTTP, TCP/IP, LinkedIn Learning
18h
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Senior Technical Program Manager, Deployment Service & Support
North Reading, Massachusetts, United States
$149k-$201k/yr OnsiteFull Time
5+ YOERequires 5+ years of technical product or program management, 7+ years working directly with engineering teams, and experience managing cross-functional programs, processes, and release schedules.
3d
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Dealership Assistant Service Manager - Salem Ford
Salem, New Hampshire, United States
OnsiteFull Time
3+ YOERequires at least 3 years of service manager experience, a high school diploma or higher education, valid driver's license, clean driving record, customer service focus, and team-support skills.
1mo
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Patient Support Manager (Southwest)
Cambridge or United States
$110k-$165k/yr HybridFull Time
5+ YOEBachelor's preferred, 5+ years patient service/market access experience in pharma/healthcare, knowledge of payer systems (private, Medicare Part D, Medicaid), CRM and Excel proficiency, strong communication and problem-solving skills.
Salesforce.com, Microsoft Excel, Microsoft Outlook, Microsoft Word
2mo
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Regional Service Manager
Stratford or Worcester or South Plainfield
$120k-$145k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years in HVAC rental or similar, 1+ year supervisory experience, availability for after-hours support, willingness to travel up to 40%, proficiency with Microsoft Office and MRP or rental software; Associate's degree preferred.
Microsoft Office, MRP
2mo
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Assistant Service Manager - Worcester, MA
Worcester, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ MgmtManage service location operations, ensure safety and procedural compliance, lead and train technicians, dispatch work orders, and support customer engagement. Requires 2 years related automotive service management experience and relevant certifications (ASE C1 required).
LMS, MPI
3w
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Client Service and Operations Support, AVP
Burlington or Boston
$80k-$140k/yr OnsiteFull Time
Experience in asset/wealth servicing, performance and operations, project management, system integration, SQL/MS SQL Server; Charles River experience preferred; strong communication and problem-solving skills.
Charles River IMS, CRIMS, SQL, MS SQL Server
2w
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Employment Support Services Manager (Bilingual)
Springfield or Holyoke
$64k-$69k/yr OnsiteFull Time
5+ YOE1+ MgmtRequires 5 years of progressively responsible housing, social services, or workforce development experience, 1 year supervising or leading, bilingual Spanish/English skills, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office
2w
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Employment Support Services Manager (Bilingual)
Springfield or Holyoke
$64k-$69k/yr OnsiteFull Time
5+ YOE1+ MgmtRequires 5 years of progressively responsible housing, social services, or workforce development experience, 1 year supervisory experience, bilingual Spanish-English skills, Microsoft Office proficiency, and a valid driver's license.
Microsoft Office
1mo
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BFT Temporary Administrative Support
Somerville or Boston
$18-$24/hr OnsitePart Time, Temporary
0+ YOEHigh school diploma required; 0-1 year administrative/secretarial experience preferred; proficiency in Microsoft Office; Epic experience a plus; strong customer service, verbal and written communication, and time-management skills.
Microsoft Office, Epic
2w
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Work From Home - Client Support Manager
Londonderry, New Hampshire, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead teams, and interest in professional growth and development.
Zoom
1w
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FT Assistant Customer Service Manager Trainee (H) (544898)
Manchester, New Hampshire, United States
OnsiteFull Time
Trainee role in retail operations supporting customer service management; no specific experience or education requirements are stated.
4d
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Philanthropy Support Services Manager
Worcester, Massachusetts, United States
$59k-$106k/yr HybridFull Time
3+ YOEBachelor’s degree or equivalent experience; 3–5 years in philanthropy operations, advancement services, nonprofit finance, accounting, or related work; staff supervision; nonprofit accounting; Blackbaud Raiser's Edge NXT or similar CRM; Microsoft Excel.
Blackbaud Raiser's Edge NXT, Microsoft Excel
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