1,114 support service manager jobs at 551 companies in Logan Square, IL
3w
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Captive Support Manager
Itasca, Illinois, United States
$105k-$110k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 5+ years of operations or service leadership experience, including 2+ years of direct people management in a metrics-driven environment.
KPIs, SLAs
3w
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Service Support Specialist I
Kenosha, Wisconsin, United States
OnsiteTemporary
Provides Level 1 technical support by phone; troubleshoots PCs, networks, software firewalls, connectivity, web technologies, Windows, browsers, and Microsoft Office while managing escalations and documentation.
GoToAssist, GoToMyPC, Microsoft Office, Windows 10, Internet Explorer, Google Chrome, Mozilla Firefox
2w
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
1w
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Manager, Customer Support
Chicago or North America
$103k-$113k/yr HybridFull Time
Customer support leadership experience in software or healthcare, proven people development and team-building success, operational data expertise, change management or process improvement experience, and cross-functional collaboration skills.
AI-enabled tools
2mo
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Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
3mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
1mo
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
1w
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Field Service Manager - Food Processing
Elk Grove Village or Iowa
$110k-$150k/yr FieldFull Time
5+ YOE2+ MgmtRequires 5+ years in technical support or service management, including 2+ years leading teams; project management, customer service, communication, problem-solving, valid driver's license, and U.S. passport required.
1mo
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Client Support and Service Coordinator - HM Village Joliet
Joliet, Illinois, United States
$22-$27/hr HybridFull Time
2+ YOEBachelor's degree in human services-related field, 2+ years case management/supportive housing experience, trauma-informed care, strong communication and documentation skills, valid driver’s license, ability to lift 50 lbs.
EchoVantage, HMIS, Microsoft Office
2mo
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IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
1mo
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Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yr HybridFull Time
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
OpenText, Microsoft Office
2w
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Day Service Manager
Highland or Crown Point
FieldFull Time
1+ YOEHigh school diploma or GED, 1-3 years supporting people with intellectual and developmental disabilities, and knowledge of Indiana Medicaid Waiver and BDS/FSSA requirements.
electronic health records, scheduling systems, electronic visit verification (EVV)
2w
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Senior Product Manager, B2B Service Case Management & Ticketing
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOERequires 7+ years in product management, process management, service operations, call center, client support, customer success, or Salesforce-based service environments, plus Agile, KPI, and case management experience.
Salesforce Service Cloud, Salesforce, AI, HSA, FSA, AD&D, 401(k), Employee Stock Purchase Plan (ESPP)
2mo
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Service Manager - Town & Country Valparaiso
Valparaiso, Indiana, United States
OnsiteFull Time
1+ YOE1+ MgmtLeads front-end and e-commerce operations, supervises front-end and e-commerce staff, enforces service standards, manages labor and inventory, and supports store sales and financial goals. Requires HS diploma, food safety certification, and 1+ year retail leadership experience.
POS, scheduling tools
1mo
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Client Service Manager
Lisle, Illinois, United States
OnsiteFull Time
Bachelor's degree required; strong written and verbal communication; Microsoft Office proficiency; customer-first mindset; experience with onboarding, custody paperwork, reconciliation, and advisor support; ability to work remotely and occasionally weekends.
Microsoft Office
2w
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
2mo
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Store Support
Mount Prospect, Illinois, United States
$17-$19/hr OnsiteFull Time
Perform non-sales store support: order fulfillment, customer assistance, lot support, administrative tasks, cash handling, vendor interaction; must be detail-oriented, have time management skills, and maintain integrity.
2d
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H&B Support Manager (Remote)
Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia or Oak Brook
$27-$32/hr RemoteFull Time
5+ YOE3+ MgmtRequires 5–7 years of high-volume servicing experience and 3+ years of leadership experience, with strong coaching, analytics, communication, employee development, and client service skills.
Microsoft suite of products, Salesforce, Service Cloud
2w
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Work From Home - Client Support Manager
Naperville, Illinois, United States
RemoteFull Time
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
2w
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Support Teacher
Algonquin, Illinois, United States
$15/hr OnsiteFull Time, Part Time
High school diploma, strong classroom management and communication skills, passion for young children, and ability to support classroom learning. No prior experience required; training provided.
Balanced Learning, digital learning platform
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