772 support service manager jobs at 404 companies in Michigan

1mo
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Manager of Service Support - Ann Arbor, MI
Ann Arbor, Michigan, United States
OnsiteFull Time
Sartorius
SartoriusFrankfurt Stock Exchange: SRT3: Global life sciences supplying biopharmaceutical and laboratory equipment.
5+ YOE3+ MgmtManage service support operations, oversee ERP/SMS order entry, staffing, training, compliance, KPI analytics; 5+ years service experience and 3+ years people management; SAP and Microsoft Office familiarity.
Microsoft Office Suite, SAP, ERP, SMS
3mo
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Service Desk Support Manager
Port Huron, Michigan, United States
OnsiteFull Time
Trusted Fraternal Life
Trusted Fraternal Life: Nonprofit fraternal benefit society providing life insurance, annuities, and financial security to member families.
7+ YOE7+ years IT operations; IT service desk management experience; ITSM/ITIL knowledge; IT asset management; strong leadership and communication.
IT Service Management (ITSM) tools, ITIL, IT Asset Management (ITAM), Remote access tools
1w
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Manager, Customer Support
California or Colorado or Georgia or Idaho or Illinois or Kansas or Massachusetts or Maryland or Michigan or Minnesota or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Texas or Washington
$95k-$105k/yr RemoteFull Time
Unit21
Unit21: Private AI risk-infrastructure helping banks and fintechs detect fraud and manage anti-money-laundering operations.
3+ YOE1+ MgmtRequires 3+ years in customer-facing technical support or client services and 1+ year in team leadership or management, plus technical troubleshooting, communication, process, automation, and runbook development skills.
AI
1w
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Field Technical Service Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
Stellantis
StellantisNYSE: STLA: Global automotive manufacturer and provider of innovative mobility solutions.
7+ YOE2+ MgmtBachelor’s degree and 7+ years in operations, field support, aftersales, customer experience, or program management; 2+ years managing direct reports; automotive service, analytics, project management, and Microsoft 365 expertise.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
1w
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Field Technical Service Manager
Auburn Hills or United States
OnsiteFull Time
Stellantis
StellantisNYSE: STLA: Global automotive manufacturer and provider of innovative mobility solutions.
7+ YOE2+ MgmtBachelor's degree and 7+ years in operations, field support, aftersales, customer experience, or program management. Requires 2+ years managing direct reports and advanced Microsoft 365 proficiency.
Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot
6d
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Service Support Specialist (Quality Assurance)
Grand Rapids or Atlantic City or Southfield or Philadelphia or Fairfield or Vancouver
$21/hr OnsiteFull Time
Evolution
EvolutionNasdaq Stockholm: EVO: Provider of online casino solutions and live dealer content.
Requires secondary education, strong English communication, computer literacy, problem-solving, analytical, decision-making, teamwork, service orientation, attention to detail, and people management skills.
JIRA, TTS, SST
1mo
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Customer Service Support Specialist (Sturgis)
Sturgis, Michigan, United States
$18/hr HybridFull Time
GT Independence
GT Independence: Financial management services for self-directed long-term care.
Provide phone-based customer service, enter data into databases, manage DocuSign and document systems, review timesheets and payroll checklists. High school diploma/GED required; associate degree preferred.
DocuSign
1mo
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Senior Supportive Service Manager
Flint, Michigan, United States
FieldFull Time
Communities First, Inc.
Communities First, Inc.: Empowering People, Building Communities
5+ YOE2+ MgmtBachelor's degree required, 5+ years supportive services experience, 2+ years supervisory experience, knowledge of case management, trauma-informed care, Medicaid/Medicare, and proficiency with Microsoft Office.
Microsoft Office Suite
1mo
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Manager - Service Desk
Big Rapids, Michigan, United States
$51k-$56k/yr OnsiteFull Time
Ferris State University
Ferris State University: Public university providing career-oriented higher education in Michigan.
2+ YOEBachelor's degree; 2 years IT technical support experience with supervisory experience; HDI Support Center Manager cert within one year; experience with Team Dynamix, knowledge management, and hardware support.
Team Dynamix, RingCentral, ITSM
2d
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Customer Service Manager – Off Wing Support (Onsite)
Norton Shores, Michigan, United States
$108k-$205k/yr OnsiteFull Time
RTX
RTXNYSE: RTX: Aerospace and defense providing advanced technology solutions.
8+ YOEBachelor's degree and 8 years in customer-facing work, or advanced degree and 5 years relevant experience; 5 years aerospace experience, strong communication, customer relationship, problem-solving, and business skills.
SAP, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
3mo
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Student Support Services Administrative Assistant
Ypsilanti, Michigan, United States
OnsiteFull Time
Washtenaw Intermediate School District
Washtenaw Intermediate School District: Regional educational service agency serving Washtenaw County, Michigan.
Administrative and clerical support for district Student Support Services; calendar management, document preparation, intake handling, records keeping, onboarding assistance, compliance tracking, data entry, reporting.
Office Suite, Email, SIS, IEP platforms
3w
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Regional Service Manager
Zeeland, Michigan, United States
OnsiteFull Time
MillerKnoll
MillerKnollNASDAQ: MLKN: A collective of dynamic brands designing the future of work and home.
3+ YOEBachelor’s degree in business or related field, or 5 years of furniture-industry experience; 3–5 years of sales, customer, or product support experience; strong problem-solving and cross-functional communication skills.
1w
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Technical Service Manager
Raleigh or Minnesota or Mississippi or Missouri or New Hampshire or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Connecticut or Delaware or Rhode Island or South Carolina or Tennessee or Florida or Georgia or Illinois or Vermont or Virginia or Iowa or Kansas or Louisiana or West Virginia or Wisconsin or Maine or Massachusetts or Michigan
$90k-$130k/yr RemoteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Global leader in mission-critical communications and security technology.
3+ YOE3+ MgmtHigh school diploma; 3+ years technical project management and mission-critical industry experience; 7+ years technical support preferred, including 3+ years leadership. U.S. work authorization and clearance eligibility required.
Project Management Professional (PMP), Lean Six Sigma, ITIL, ITSM, CAD, RMS, LMR, TETRA, P25, CRM, Enterprise Service Management (ESM), CJIS
4d
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Support Technician
New Braunfels or Orange or Fenton
$21-$22/hr OnsiteFull Time
LCPtracker
LCPtracker: Private construction-compliance software serving agencies, contractors, and workforce-development programs.
High school diploma or equivalent, basic computer knowledge, customer service experience, ability to manage assignments and meet deadlines, and proficiency supporting software and systems.
LCPtracker, FreshService
2mo
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Support Teacher
Novi, Michigan, United States
$14-$17/hr OnsiteFull Time
Primrose School of Novi
Primrose School of Novi: Private Primrose franchise preschool and early-childhood center serving infants through Pre-K children in Novi, Michigan.
No prior experience required; support classroom instruction, manage behavior, communicate with families, and participate in professional development. Strong communication and classroom management skills.
4d
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H&B Support Manager (Remote)
Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia or Oak Brook
$27-$32/hr RemoteFull Time
Inspira Financial
Inspira Financial: Privately owned financial-services administrator serving employers, institutions, advisors, and individuals with health, wealth, retirement, and benefits solutions.
5+ YOE3+ MgmtRequires 5–7 years of high-volume servicing experience and 3+ years of leadership experience, with strong coaching, analytics, communication, employee development, and client service skills.
Microsoft suite of products, Salesforce, Service Cloud
3w
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Clerical Support Clinical Program
Detroit, Michigan, United States
OnsiteFull Time
School of Law
School of Law: Private nonprofit Catholic university in Jesuit and Mercy traditions serving undergraduate, graduate, and professional students in Detroit.
2+ YOEHigh school diploma/GED, 2+ years of clerical experience, customer service skills, proficiency with MS Office and CLIO, strong verbal/written communication, ability to manage phones, mail, and office tasks.
CLIO, Microsoft Office
2w
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Work From Home - Client Support Manager
Sterling Heights, Michigan, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Independent insurance sales agency recruiting funnel.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and commitment to professional growth.
Zoom
2mo
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Service Assistant Project Manager
Grand Rapids, Michigan, United States
OnsiteFull Time
Allied Electric
Allied Electric: 57 Years as West Michigan's premier electrical solution provider
Supports electrical project management and estimating; preferred 2 years electrical estimating experience, proficiency with Microsoft Office, Accubid, LiveCount, Bluebeam Revu, Procore/Autodesk Construction Cloud; familiarity with NEC; strong analytical and communication skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Accubid, LiveCount, Bluebeam Revu, Procore, Autodesk Construction Cloud