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1,223 support service manager jobs at 594 companies in Ohio

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Field Service Commissioning & Support Manager
Warren, Ohio, United States
$100k-$110k/yr FieldFull Time
Ajax Tocco Magnethermic
Ajax Tocco Magnethermic: Designs and manufactures induction heating and melting equipment for industrial customers.
5+ YOERequires 5+ years in project management, field service, technical sales support, or related work; technical troubleshooting expertise; travel willingness; and experience with industrial equipment and PLC-based controls.
Microsoft Teams, Microsoft Copilot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Project, Allen-Bradley PLCs, Studio 5000, Siemens PLC software, IFS CRM, IFS ERP, AS400, IBCS, oscilloscopes, DMMs, Hi-pots, frequency generators
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3w
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Service Support Coordinator
Westerville or Anderson
OnsiteFull Time
Vertiv
VertivNYSE: VRT: Global leader in critical digital infrastructure and cooling solutions.
Manage and track service backlog, forecast manpower, coordinate purchase orders; requires strong organization, communication, Microsoft Office and ORACLE proficiency, and an associate degree or equivalent experience.
Microsoft Office, ORACLE
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2w
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Field Service Commissioning & Support Manager
Warren, Ohio, United States
$100k-$110k/yr FieldFull Time
Ajax Tocco Magnethermic
Ajax Tocco Magnethermic: Designs and manufactures induction heating and melting equipment for industrial customers.
5+ YOE5+ years in project management, field service, or technical sales support; technical troubleshooting of electrical and mechanical systems; PLC experience; engineering drawings; travel to customer sites.
Microsoft Teams, Microsoft Copilot, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Project, Allen-Bradley PLCs, Studio 5000, Siemens PLC software, IFS CRM, IFS ERP, AS400, IBCS, oscilloscopes, DMMs, Hi-pots, frequency generators, PLCs
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2mo
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Service Support Specialist
Franklin, Ohio, United States
OnsiteFull Time
Tristate Biomedical Solutions
Tristate Biomedical Solutions: Independent medical imaging equipment distributor and multi-vendor service provider serving hospitals, imaging centers, and healthcare facilities.
Coordinate dispatch and scheduling, support field technicians, maintain NetSuite/ERP data integrity, process billing/AR/AP, manage parts orders, and provide customer support. ERP/CRM and Microsoft Office proficiency preferred; associate or bachelor's degree preferred.
NetSuite, ERP/CRM, Microsoft Office Suite
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1mo
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Service and Support Administrator
Delaware, Ohio, United States
$54k-$70k/yr FieldFull Time
Delaware County Board of Developmental Disabilities
Delaware County Board of Developmental Disabilities: County government providing public administration, courts, safety, infrastructure, and human services to Delaware County, Ohio residents.
Bachelor's degree in a related field required; ability to obtain DODD Service and Support Administration certification; valid Ohio driver’s license; background checks; performs case management, assessments, service coordination, waiver administration, and documentation.
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Manager, Customer Support
California or Colorado or Georgia or Idaho or Illinois or Kansas or Massachusetts or Maryland or Michigan or Minnesota or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Texas or Washington
$95k-$105k/yr RemoteFull Time
Unit21
Unit21: Private AI risk-infrastructure helping banks and fintechs detect fraud and manage anti-money-laundering operations.
3+ YOE1+ MgmtRequires 3+ years in customer-facing technical support or client services and 1+ year in team leadership or management, plus technical troubleshooting, communication, process, automation, and runbook development skills.
AI
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3mo
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Sales Support Manager
Pataskala, Ohio, United States
OnsiteFull Time
Midstates Recreation
Midstates Recreation: Family-owned commercial playground equipment dealer, designer, and installer serving schools, parks, municipalities, and community organizations.
3+ YOE2+ MgmtLead a sales support team; manage proposals, CRM data, and vendor coordination; provide client service.
Salesforce, HubSpot, CRM, ERP
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Service Manager
Pickerington, Ohio, United States
$60k-$85k/yr OnsiteFull Time
Bubba's 33
Bubba's 33: -owned American casual dining sports-bar chain serving burgers, pizza, wings, beer, and cocktails.
Oversee front-of-house operations and employees, drive sales and guest satisfaction, manage training and performance, enforce safety and liquor laws, and support hiring and scheduling.
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2mo
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SERVICE & SUPPORT ADMINISTRATOR II
Dayton, Ohio, United States
$24/hr HybridFull Time
Montgomery County Board of Developmental Disabilities Services
Montgomery County Board of Developmental Disabilities Services: Local government agency coordinating services and funding for Montgomery County children and adults with intellectual and developmental disabilities.
Bachelor's degree required; must obtain DODD SSA, ODDP, and AAI certifications; valid driver's license and insurance required; experience in case management, person-centered planning, and waiver funding processes.
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2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
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1mo
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Service Desk Manager
Sandusky, Ohio, United States
OnsiteFull Time
Firelands Health
Firelands Health: Regional not-for-profit health system serving North Central Ohio.
3+ YOEManage and improve service desk and desktop support for a 24/7 healthcare environment; leadership, IT service management, incident/change management, and strong communication skills required.
ITIL, Microsoft
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2mo
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CUSTOMER SUPPORT MANAGER (CSM)
Vienna, Ohio, United States
$50k-$65k/yr OnsiteFull Time
Millwood
Millwood: Millwood is a family-owned Christian manufacturer of pallets, crates, and unit-load solutions serving North American businesses.
High school diploma required (bachelor's preferred), proven customer support experience, Microsoft Office and Salesforce experience, strong communication, math, analytical and project management skills, detail-oriented.
Microsoft Office, Salesforce
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Government software and payments serving local, state, and federal agencies with cloud-based modernization tools.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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5d
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Account Support Manager
Independence, Ohio, United States
OnsiteFull Time
GNCO, Inc.
GNCO, Inc.: Fleet Team is a brand-independent fleet management consulting firm optimizing industrial, material-handling, and construction equipment operations.
3+ YOEBachelor’s degree in business, supply chain, logistics, or related field; 3–5 years in account management, supplier relations, or client services; analytical, communication, project management, and problem-solving skills required.
Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Salesforce, Monday.com, Microsoft SharePoint
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1mo
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Customer Service Manager
Van Wert, Ohio, United States
OnsiteFull Time
Famous Supply
Famous Supply: Family-owned regional wholesale distributor serving trade professionals with HVAC, plumbing, industrial/PVF, and building products.
Manage daily branch operations and small team, perform order fulfillment and inventory tasks using ERP and RF scanners, provide customer support, lift 50 lbs, stand for full shifts; warehouse and customer service experience required.
ERP, RF scanners
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5d
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Customer Service Manager, Services
Mason or Germany
OnsiteFull Time
Rhinestahl Corporation
Rhinestahl Corporation: Private aviation support-equipment and aerospace-tooling provider serving OEMs, MROs, and operators worldwide.
3+ YOERequires 3–5 years in customer service, account management, customer success, sales support, or similar B2B work; Excel and ERP/CRM experience. Bachelor's degree preferred.
Microsoft Office, Microsoft Excel, ERP, CRM, Epicor
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2mo
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Support Services Manager
Blue Ash, Ohio, United States
OnsiteFull Time
CareStar
CareStar: Employee-owned healthcare providing case management, personal care, IT solutions, and online training for people with disabilities.
1+ YOEBachelor's degree preferred, 1 year related experience required. Must supervise staff, manage operations, coordinate large-group scheduling, have strong project management and communication skills, intermediate Microsoft Office and CRM familiarity, valid driver’s license and insurance.
Microsoft Office, CRM
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Direct Support Manager - Allen County
Lima, Ohio, United States
$20/hr FieldFull Time
Champaign Residential Services
Champaign Residential Services: Nonprofit Ohio provider of residential and habilitation services for people with developmental disabilities.
Provide in-home direct support, mentor and coach clients, assist with community activities and daily living, and support client independence.
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1mo
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Manager, Clinical Support
Ohio, United States
$87k-$187k/yr FieldFull Time
Oak Street Health
Oak Street Health: Private, CVS Health-owned value-based primary care provider serving older adults and Medicare beneficiaries through neighborhood care centers.
3+ YOECurrent active RN license, typically >5 years relevant experience with minimum 3 years nursing experience, leadership and project management skills, strong communication and critical thinking.
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1mo
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Client Support Manager
Dublin or United States
HybridFull Time
Quantum Health
Quantum Health: Private healthcare navigation helping self-insured employers and their employees find better care and control costs.
5+ YOEBachelor's degree or equivalent,5+ years client success/account management experience,proficiency with MS Office,CRM,Salesforce,ServiceNow,ability to travel ~25%,must be authorized to work in US without sponsorship.
Microsoft Office Suite, CRM software, Salesforce, ServiceNow
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