226 support service manager jobs at 146 companies in Orem, UT
1w
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Product Support Manager- Attachments
Las Vegas or Salt Lake City
$90k-$113k/yr FieldFull Time
5+ YOEAssociate degree or technical training, 5+ years heavy equipment repair/service experience, project management experience, strong communication, proficiency with Microsoft Office, SAP and Salesforce, advanced mechanical/electrical/hydraulic knowledge, valid driver’s license, ability to travel up to 75%.
Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, SAP, Salesforce
4w
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Technical Support Manager
Provo, Utah, United States
OnsiteFull Time
3+ Mgmt3+ years customer/technical support leadership, Zendesk experience, strong coaching and analytical skills, familiarity with Windows/macOS, networking and SaaS troubleshooting.
Zendesk, Windows, macOS, Open Dental
2w
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Customer Support Manager
Sandy, Utah, United States
$74k-$111k/yr HybridFull Time
5+ YOE5+ years management experience in healthcare call center, experience with inbound/outbound operations, real-time operations, workforce management, quality monitoring, and CRM platforms; strong communication and coaching skills.
CRM
1w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
4w
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
2w
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Manager, Customer Success Support
Lindon, Utah, United States
$65k-$70k/yr HybridFull Time
2+ YOE3+ Mgmt3+ years managing teams, 2+ years 401(k) industry experience, proven support operations scaling, bachelor’s degree or equivalent experience, strong coaching and communication skills.
3w
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Client Support Manager
Lehi, Utah, United States
$77k-$116k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years in client service/operations or technology roles, 1+ year people leadership, high school required (BA preferred), strong communication, analytical skills, and proficiency with Salesforce, Playvox, Workday, Microsoft Office, and WFM.
Microsoft Office, Salesforce, Playvox, Workday, WFM
2w
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Service Manager - First Aid and Safety
Salt Lake City, Utah, United States
OnsiteFull Time
Manage and lead a customer-facing service team, hire and coach staff, resolve customer issues, meet sales/profit/inventory/payroll goals, and perform hands-on service support.
3w
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Client Service Manager II
Salt Lake City, Utah, United States
OnsiteFull Time
3+ YOE3-5 years supporting customers in B2B SaaS, strong verbal and written communication, organization, tech-savvy; familiarity with Zendesk or HubSpot Service Hub helpful.
Zendesk, HubSpot Service Hub
1w
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Sr. Service Desk Manager
Eagle or Salt Lake City or Nashville or Hartford
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years in IT operations or support leadership; 3+ years managing support operations or technical teams; ITSM, metrics, governance, improvement, and communication skills.
IT Service Management (ITSM)
1mo
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Admin/HR Support Specialist
Midvale, Utah, United States
$20/hr OnsiteFull Time
1+ YOEHigh school diploma, 1 year office experience preferred, strong customer service and communication, Microsoft Excel proficiency, ability to manage calendars, prepare documents, organize files, and support HR/onboarding tasks.
Microsoft Excel
1d
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Work From Home - Client Support Manager
Salt Lake City, Utah, United States
RemoteRemote
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
Zoom
3w
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Service Administrator
Murray, Utah, United States
OnsiteFull Time
Coordinate work orders, manage service documentation and billing, prepare invoices and purchase orders, proficient with Microsoft Office and ERP, strong organization and communication skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, ERP
2d
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Admin Support III - Accessibility Services
Orem, Utah, United States
$40k-$47k/yr OnsiteFull Time
2+ YOEBachelor’s degree or equivalent experience and 2+ years of administrative experience; requires office management, records, financial processing, technology, confidentiality, and professional communication skills.
Artificial Intelligence (AI), social media platforms, website content management systems, email marketing software, student information systems, accommodation management software, HR/payroll systems, Flexible Spending Account (FSA), Dependent Care, Health Savings Account (HSA)
2w
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Support Specialist I - BoldTrail
Murray, Utah, United States
OnsiteFull Time
1+ YOE1+ years customer support experience (SaaS preferred), strong written/verbal communication, problem-solving, time management, ability to manage high-volume queues and own support interactions across phone and email.
BoldTrail, BoomTown, BackOffice, Legacy CLM, Intercom, Salesforce, JIRA, Slack
1d
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Brokerage Client Support - RCAST
Salt Lake City, Utah, United States
OnsiteFull Time
1+ YOERequires 1+ year of brokerage and client services support experience or equivalent experience, training, military experience, or education. Microsoft Office skills, customer service, prioritization, and deadline management required.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1mo
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Wholesale Support Coordinator
Draper, Utah, United States
OnsiteFull Time
Provide phone and email support to brokers and partners, troubleshoot technical issues with TPO portals/LOS, create and manage support tickets, assist with onboarding logistics, and maintain product and process knowledge.
Encompass, TPO portals, LOS systems
2w
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Canada- Escalation Manager (Customer Support)
Mississauga or Salt Lake City or Canada
$100k-$110k/yr RemoteFull Time
8+ YOE8+ years in customer support escalation management in a SaaS environment; build escalation function; cross-functional collaboration; executive communication and strong writing skills; bachelor's degree preferred.
1w
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Resident Support - PT (Fairpark)
Salt Lake City, Utah, United States
$17/hr OnsitePart Time
Provide resident support in a residential shelter: crisis intervention, safety rounds, visitor management, documentation, and communication with case management; Microsoft Excel/Outlook/Teams proficiency; experience with homelessness/mental health/substance use preferred.
Microsoft Excel, Outlook, Microsoft Teams
4w
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Administrative Support Specialist
Salt Lake City, Utah, United States
OnsiteFull Time
2+ YOE2+ years in administrative/customer service/sales support, proficiency with Microsoft Office and CRM, strong communication, time management, and accurate data entry skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, CRM
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