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1,711 support service manager jobs at 876 companies in Passaic, NJ

2w
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Service Support Manager
Westbury, New York, United States
$65k-$89k/yr OnsiteFull Time
Sunbelt Rentals
Sunbelt RentalsNew York Stock Exchange (NYSE) and London Stock Exchange (LSE): SUNB: Provider of equipment rental and onsite solutions for industry.
Requires a valid driver's license, extensive AWP repair and maintenance experience, planning and supervisory experience, equipment safety knowledge, computer literacy, warranty, reporting, inventory, and parts management experience.
DOT
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2w
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Service Delivery Manager
Sparta or Charlotte
$80k-$100k/yr RemoteFull Time
ExtensisHR
ExtensisHR: Private Professional Employer Organization providing HR outsourcing, payroll, benefits, compliance, and recruiting services to small and midsized U.S. businesses.
3+ YOEBachelor's degree, 3–5 years in service delivery, project management, or IT support, service management and SLA/KPI expertise, communication, customer service, Microsoft applications, and Power BI knowledge.
Microsoft Excel, Microsoft Power BI, Autotask, LogicMonitor
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2mo
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Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
God's Love We Deliver
God's Love We Deliver: Nonsectarian nonprofit delivering medically tailored meals and nutrition care to people with serious illnesses and their caregivers.
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
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5d
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Senior Manager, Field Service
Teaneck or United States
$125k/yr HybridFull Time
Made4net
Made4net: Cloud-based warehouse management and supply-chain execution software provider.
7+ YOEBachelor's degree or equivalent and 7+ years in technical support, implementation, or professional services, including team leadership. Requires WMS, EDI, API, project management, communication, and frequent travel experience.
Synapse 3PL Expert WMS, Electronic Data Interchange (EDI), API, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SmartSheet, MS Project, MS Planner, Oracle, SQL Developer, Toad, Crystal Reports, NiceLabel, Loftware, Zendesk
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2mo
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Customer Support Manager
New York City, New York, United States
OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform connecting talent with employers.
Proven customer support management experience, leadership and coaching skills, strong communication, problem-solving, CRM proficiency, healthcare/homecare experience preferred.
CRM software
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3mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Clay
Clay: Private software providing go-to-market automation, data enrichment, and AI research tools for sales and marketing teams.
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
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2mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Private cloud analytics platform helping business and technical teams analyze live warehouse data and build AI applications.
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
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3w
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Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
Pickle
Pickle: Peer-to-peer fashion rental and resale marketplace helping U.S. shoppers rent or buy clothing from other people’s closets.
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
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2mo
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Manager, Service Solutions (Northeast Region)
United States or New York City or Boston or Maryland
$80k-$105k/yr FieldFull Time
QIAGEN
QIAGENNew York Stock Exchange: QGEN: Public Dutch life-sciences providing sample, assay, automation and bioinformatics technologies to research and clinical laboratories worldwide.
5+ YOE5+ years in field service or technical support, people management preferred, P&L and budget experience preferred, Bachelor's degree or equivalent experience, experience with CRM/Salesforce and service/field tools, strong leadership and customer-focus.
Salesforce
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2mo
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Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
PwC
PwC: Global professional services network providing audit, tax, and consulting services.
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
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4d
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Manager, Seller Automated Support
Brooklyn, New York, United States
$131k-$171k/yr HybridFull Time
Etsy
EtsyNYSE: ETSY: Public online marketplace operator connecting creative entrepreneurs with buyers of handmade, vintage, and unique goods.
4+ YOE4+ MgmtRequires 4+ years in support operations, program management, self-service strategy, or related work, including people management and complex cross-functional delivery; strong judgment, data skills, and product partnership experience.
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2mo
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Senior Technical Support Manager
London or Lisbon or Cluj-Napoca or New York City or Singapore
HybridFull Time
ComplyAdvantage
ComplyAdvantage: AI-driven financial crime risk software serving banks, fintechs, and other regulated businesses.
4+ YOE2+ MgmtSenior people leader with 4+ years in technical/customer support (2+ years managing multi-team or tiered L1/L2 functions); experience with ticketing platforms (Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud), data-driven, AI/automation, KPI tracking and cross-functional influence.
Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, Slack, Linear, Jira
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2d
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Senior Manager Application Support
New York City, New York, United States
$175k-$200k/yr OnsiteFull Time
Wilson Elser
Wilson Elser: Full-service national law firm providing comprehensive legal defense services.
Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience. Requires enterprise application support, legal technology platforms, cloud and legacy systems, leadership, and IT service management expertise.
Intapp, iManage, Box, Litera Create, Logikcull, Reveal, Microsoft 365, DevOps, ITIL, ITSM, ISO 27001, CEDs
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6d
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Service Support Specialist (Quality Assurance)
Grand Rapids or Atlantic City or Southfield or Philadelphia or Fairfield or Vancouver
$21/hr OnsiteFull Time
Evolution
EvolutionNasdaq Stockholm: EVO: Provider of online casino solutions and live dealer content.
Requires secondary education, strong English communication, computer literacy, problem-solving, analytical, decision-making, teamwork, service orientation, attention to detail, and people management skills.
JIRA, TTS, SST
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1mo
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified workforce management platform for HR, IT, and Finance.
10+ YOE10+ years in operations/support operations with leadership experience; expertise in customer support technologies and executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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2mo
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IT Support Manager
Jamaica, New York, United States
$75-$85/hr OnsiteFull Time
A.M.T.A.E. Solutions
A.M.T.A.E. Solutions: A veteran-owned IT and professional-services firm serving federal, state, and commercial customers.
5+ YOE2+ Mgmt5+ years IT support experience, 2+ years leading technical teams; experience with POS/retail technology, Windows systems, peripherals, basic networking, and ticketing/ITSM processes; strong communication and customer service skills.
Oracle Micros, NCR, PAR Brink, Toast, Microsoft Windows
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2w
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Manager, Service Operations
New York City, New York, United States
$80k-$105k/yr HybridFull Time
Thrive
Thrive: Private global managed IT and cybersecurity services provider serving small and mid-market organizations.
Experience leading engineering or technical support teams in managed services or enterprise IT, with IT operations, SLA, data analysis, client relationship, cross-functional collaboration, and distributed team management skills.
SLA, KPI, ITIL
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2w
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Operations Support Administrator
Bronx, New York, United States
$25-$32/hr OnsiteFull Time
Allstate Sprinkler
Allstate Sprinkler: New York fire protection contractor providing commercial and residential sprinkler, alarm, inspection, repair, installation, and compliance services.
Requires advanced Microsoft Office skills, strong communication, organization, time management, self-motivation, and work ethic. Salesforce experience is preferred but not required.
Microsoft Office, Salesforce, ServiceTrade
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1mo
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Regional Operations Support Manager
Bronx, New York, United States
$90k/yr FieldFull Time
Beacon Mobility
Beacon Mobility: Family of transportation companies serving diverse mobility needs.
Field-based operations support experience, strong problem solving, communication, time management, and coaching skills; ability to complete audits, drive follow-up actions, and travel within the region.
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3w
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Manager, Special Populations Support
Astoria, New York, United States
$73k-$118k/yr OnsiteFull Time
Urban Dove
Urban Dove: Nonprofit sports-based youth-development organization operating New York City charter high schools for over-age, under-credited students.
Manage and implement IEPs, collaborate with teachers and related-service providers, facilitate IEP meetings, monitor data and progress, and ensure legal compliance; NY state certification required.
Google Applications, SESIS
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