538 support service manager jobs at 303 companies in Spring, TX
3mo
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IT Service Support Regional Manager
Houston, Texas, United States
OnsiteFull Time
Lead a regional IT Service Support team; manage 2nd level support; ensure SLA adherence; strong ITIL knowledge; English proficiency; degree; travel 25%.
Microsoft Office, ITIL, COBIT, CMMI
2mo
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Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
2mo
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Product Line Support Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ Mgmt3+ years technical support/service delivery experience, 2+ years people management, experience with ticketing systems and SLA/KPI management, familiarity with surveillance and networking, Microsoft Office proficiency, ability to work after-hours and travel periodically.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, VMS, LTE
3w
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Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
2mo
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Assistant Service Project Manager
Houston, Texas, United States
OnsiteFull Time
Supports SPMs in managing service projects; coordinates equipment, materials, scheduling, site meetings, and teamwork; develops leadership and organizational skills.
Microsoft Office Suite, Project Management Tools
2mo
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Manager, Application Support
Houston or United States
RemoteFull Time
5+ YOE5+ MgmtBachelor's in CS/MIS/Business or related; 5+ years in role; 5 years in HR tech support, service delivery leadership, vendor management; experience with UKG, Oracle HR modules, SQL, Microsoft Access, Dell Boomi, Crystal/SSRS/RRDL; project and stakeholder management.
UKG, Oracle, SQL, Microsoft Access, Dell Boomi, Crystal, SSRS, RRDL
1mo
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Service Support Supervisor
Houston or North America or France
OnsiteFull Time
5+ YOEMechanical engineering degree or equivalent, 5+ years industrial field experience, knowledge of rotating equipment, instrumentation, VFDs and PLCs, ability to read electrical schematics, customer-facing technical troubleshooting and coordination skills.
PLC, Variable frequency drives (VFDs)
1mo
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Support Staff Manager
Pearland, Texas, United States
OnsiteFull Time
Clinical veterinary experience and leadership/supervisory experience. VT or experienced veterinary assistant preferred. Strong communication, conflict resolution, scheduling, recruiting, mentoring, and time-management skills.
3w
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Manager, Support Services
Houston, Texas, United States
$68k/yr OnsiteFull Time
3+ MgmtHigh school diploma required; bachelor’s preferred. Minimum 3 years management experience in operations/warehousing. Strong leadership, communication, organizational skills; proficiency with Microsoft Office or Google Workspace.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Google Docs, Google Sheets, Google Slides
3w
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Service Desk Manager
Houston, Texas, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years IT support experience with 3+ years managing service desk teams; bachelor's in IT or related; experience in healthcare/regulated environments; ITIL knowledge; experience with validated systems; strong communication and leadership.
ServiceNow, Ivanti, Jira Service Management
2mo
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Manager of End User Support
Houston, Texas, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years IT end-user/support experience, 3+ years leading support teams, hands-on Microsoft Intune and Jira Service Management experience, strong Windows and Microsoft 365 skills, bachelor\u0002s preferred, ITSM/ITIL familiarity.
Microsoft Intune, Jira Service Management, Windows Autopilot, Windows, Microsoft 365, Office, Teams, SharePoint, OneDrive, Jira Asset Management
2w
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Producer Support Manager - Houston, Texas
Houston, Texas, United States
OnsiteFull Time
1+ YOEPrior customer service management and insurance experience (1-2 years), proficient in Microsoft Office, bilingual Spanish required, excellent communication and relationship skills, willing to work onsite and travel locally.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
17h
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Patient Support Case Manager
Houston or United States
$60k/yr RemoteFull Time
5+ YOERequires 5+ years of pharmacy experience, strong communication and computer skills, confidentiality, and case coordination expertise. Patient support experience and pharmacy or healthcare credentials preferred.
2mo
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Clinical Support Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOEMaster's in a mental health discipline, independent clinical licensure, 3 years working with mentally ill populations, crisis/inpatient experience preferred, EHR proficiency, strong leadership and communication skills.
Electronic Health Records
1w
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Hot Aisle Containment Field Service Manager
Houston, Texas, United States
FieldFull Time
Leadership of field deployment teams for hot-aisle containment projects; experience with construction/deployment, commissioning support, mechanical/electrical systems; proficient with ACC/BIM360, Procore, and Microsoft Office; able to travel internationally.
Autodesk Construction Cloud (ACC/BIM 360), Procore, Microsoft Office Suite
1w
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Product Support Sales Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ MgmtLead sales team, develop strategic sales plans, manage territory customer relationships; bachelor\u0002s degree (or equivalent experience), minimum 3 years industry experience, demonstrated sales management and service-operations experience.
3mo
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Branch Service Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE3+ Mgmt supervises service technicians, provides technical support, generates quotes, maintains training programs; requires high school diploma, 3 years supervisory experience, MS Office/Outlook, clean driving record; SAP experience preferred.
MS Office, Outlook, SAP
3w
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Administrative Support Services Supervisor, Forensics
Houston, Texas, United States
$70k/yr OnsiteFull Time
5+ YOESupervise administrative operations for forensic services including vendor management, facilities liaison, records, IT support, purchasing, and staff oversight; HS diploma and valid Texas driver\u0019s license required.
Microsoft Excel
2mo
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Senior Field Service Manager -Data Centers
Houston or Richardson or Lubbock or El Paso or Austin or San Antonio or Dallas
RemoteFull Time
10+ YOELead on-site and remote field service for data center generators; manage technical support, installation, and sales support.
Electrical engineering tools, Field service equipment
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