6d
Save
Mark Applied
Hide
Manager, Customer Support
Houston, Texas, United States
$90k-$110k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in B2B SaaS customer/technical support, 2+ years people management, experience improving support operations, data-driven, excellent communication, Houston-based for hybrid schedule, up to 20% travel.
Rovo, Claude, Microsoft Copilot, Salesforce, Zoom Contact Center, Confluence, JIRA, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, PCS TMS
2mo
Save
Mark Applied
Hide
Customer Support Manager
Sugar Land, Texas, United States
$90k/yr OnsiteFull Time
10+ YOE10+ MgmtLead a high-volume customer service operation; manage 30+ staff; improve KPIs; coach and develop teams.
1mo
Save
Mark Applied
Hide
Senior Manager Customer Support - Environmental Solutions
Houston or North America
HybridFull Time
7+ YOE4+ Mgmt7+ years in customer support/operations in regulated or complex environments, 4+ years people leadership, expertise in hazardous/regulatory waste operations and waste profiling, experience with system migrations, strong stakeholder and data-interpretation skills.
1mo
Save
Mark Applied
Hide
Customer Support Specialist
Houston, Texas, United States
OnsiteFull Time
Customer support experience (1–2 years preferred), high school diploma required; proficiency with Microsoft Office, CRM and ERP systems (Epicor a plus); strong communication, organization, and order-management skills.
Microsoft Office, CRM, ERP, Epicor
1mo
Save
Mark Applied
Hide
Customer Support Representative (Hybrid)
Houston, Texas, United States
HybridFull Time
1+ YOE1–3 years customer service/support/call-center experience; strong written and verbal communication; comfort with web and mobile apps; ability to manage time in a queue-based environment; willingness to use AI tools.
Homebase
1mo
Save
Mark Applied
Hide
Support Manager
Hyderabad or Houston or United States or India or Australia or New Zealand
OnsiteFull Time
4+ YOE1+ Mgmt4+ years technical support (including 1+ year lead), enterprise SaaS support, troubleshooting (logs, reproduction, RCA), process design for triage/SLA/escalation, strong customer communication, and team building/mentoring.
Jira Service Desk, Sentry, Mixpanel, CloudWatch, Grafana, mWorkOrder, mInventory, mRounds, iMaintenance, Node.js, MongoDB, RabbitMQ, AWS, SAP S/4HANA, Maximo, React Native, iOS, Android
1mo
Save
Mark Applied
Hide
Customer Support Technician
Nassau Bay or Houston
OnsiteFull Time
5+ YOEHigh school diploma (associate preferred), 5+ years enterprise IT support, hands‑on desktop/laptop deployment, help desk ticketing and remote support experience, patch management, asset tracking, and strong troubleshooting and communication skills.
2w
Save
Mark Applied
Hide
Customer Delivery Manager
Spring or Heredia or Tlaquepaque
$105k-$162k/yr OnsiteFull Time
10+ YOE10+ years experience; degree in Computer Science/IT/Business or equivalent work experience; experience in ITIL/ITSM, customer support, and account management; strong communication and leadership skills.
ITIL, ITSM
1mo
Save
Mark Applied
Hide
Customer Experience Support Specialist
Houston, Texas, United States
HybridFull Time
Experience with survey/feedback platforms and listing management tools preferred; bachelor's degree in related field preferred; strong collaboration, data management, and administrative skills.
Medallia, Qualtrics, QuestionPro, Google Business Profile, Birdeye, Apple Business Connect
1mo
Save
Mark Applied
Hide
AMS Customer Support Labor Strategy
Spring, Texas, United States
$116k-$182k/yr OnsiteFull Time
10+ YOE10+ years project management experience preferred, degree in business or related field recommended, PMP preferred; strong finance, project planning, stakeholder management, and process improvement skills.
Microsoft Project, Agile Methodology, Customer Relationship Management
1mo
Save
Mark Applied
Hide
AMS Customer Support Labor Strategy
Spring or Houston
$116k-$182k/yr OnsiteFull Time
10+ YOESenior project leader with 10+ years' experience managing large, complex internal projects; financial management, stakeholder engagement, project planning, and mentoring. PMP preferred; Bachelor's or Graduate degree recommended.
Microsoft Project
3d
Save
Mark Applied
Hide
Producer Support Manager - Houston, Texas
Houston, Texas, United States
OnsiteFull Time
1+ YOEPrior customer service management and insurance experience (1-2 years), proficient in Microsoft Office, bilingual Spanish required, excellent communication and relationship skills, willing to work onsite and travel locally.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
4d
Save
Mark Applied
Hide
Director, Customer Support Services
Sacramento or Dallas or Houston or Billings or Santa Ana or Fremont or San Diego or Salt Lake City
$116k-$180k/yr RemoteFull Time
5+ YOE7+ MgmtBachelor's or equivalent, 7+ years management experience, 5+ years functional/project management experience, supply chain/strategic sourcing expertise, strong leadership and communication, database/data analysis aptitude.
3d
Save
Mark Applied
Hide
Manager, Support Operations
Houston, Texas, United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years contact center operations experience with 2+ years WFM/QA/CX operations leadership; forecasting/scheduling platform experience; strong analytics and executive reporting skills.
Assembled, Zendesk
4d
Save
Mark Applied
Hide
Director, Customer Support Services
Sacramento or Dallas or Houston or Billings or Santa Ana or Fremont or San Diego or Salt Lake City
$116k-$180k/yr RemoteFull Time
5+ YOE7+ MgmtBachelor's or equivalent, 7+ years management experience, 5+ years functional experience, supply chain/strategic sourcing expertise, leadership and stakeholder engagement, strong technical/data acumen, reside in Western US, ability to travel up to 40%.
4d
Save
Mark Applied
Hide
CSSC Manager, OEM Technical Solutions
Oakville or Apodaca or Aurora or Brookshire or Fresno or Lenexa
$96k-$149k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent (5+ years) or relevant experience, 3+ years management in technical sales support/application engineering, customer-focused leadership, SAP experience, Spanish language a plus, must be authorized to work without sponsorship.
SAP (CRM/C4C/SD)
1w
Save
Mark Applied
Hide
Customer Experience Coordinator
Houston, Texas, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and mentor associates, manage front-end operations, handle customer issues, and support POS/register coverage.
POS
1w
Save
Mark Applied
Hide
Customer Success Manager (CSM) - SAP Academy for Customer Success - Houston (Hybrid)
Houston, Texas, United States
$78k-$181k/yr HybridFull Time
2+ YOE2–3 years supporting customers or consulting, ability to drive retention/renewals, strong business acumen, AI fundamentals knowledge, customer-facing and problem-solving skills.
SAP Business Technology Platform (BTP), SAP Business Data Cloud (BDC)
3w
Save
Mark Applied
Hide
Customer Service Representative
La Porte, Texas, United States
OnsiteFull Time
1+ YOEProvide customer support via phone/email/in-person, counter sales experience (1+ year), proficiency with Microsoft Office, Adobe Acrobat and Bid Manager, strong communication and follow-up skills, high school diploma/GED required.
Microsoft Office, Adobe Acrobat, Bid Manager, SAP, AutoCAD, Microsoft Excel, ERP systems, BI reporting tools
1mo
Save
Mark Applied
Hide
GMC Homeowner Support
Waller, Texas, United States
OnsitePart Time
1+ YOE1+ years related experience and 1+ years customer service preferred; high school diploma/GED; strong customer-service, de-escalation, time-management, and written/verbal communication skills; Microsoft Excel/Word proficiency; warranty and HVAC knowledge preferred.
Microsoft Excel, Microsoft Word
Explore Jobs