HiringCafe
Join our community

785 support service manager jobs at 331 companies in Tennessee

3mo
Save
Mark Applied
Hide
Technology Service and Support Manager - Americas
Nashville, Tennessee, United States
OnsiteFull Time
AllianceBernstein
AllianceBernsteinNYSE: AB: Public global investment manager providing research and asset-management services to institutional, retail, and private-wealth clients.
12+ YOE7+ Mgmt7+ years in management; 12+ years in technology support; strong communication; ITSM experience; knowledge of enterprise products; financial services experience preferred.
Job PostingView all
3mo
Save
Mark Applied
Hide
Technology Service and Support Manager - Americas
Nashville, Tennessee, United States
OnsiteFull Time
AllianceBernstein
AllianceBernsteinNYSE: AB: Public global investment manager providing research and asset-management services to institutional, retail, and private-wealth clients.
12+ YOE7+ Mgmt12+ years technology support experience,7+ years management experience,Bachelor's required,experience with virtual desktops,Windows/Mac/iOS/Android,ServiceNow,Workday,ITSM,training and project management.
Citrix, Microsoft Office 365, Windows, Apple OS, iOS, Android, Chromebooks, Slack, Zoom, Windows Server, ServiceNow, Workday
Job PostingView all
2mo
Save
Mark Applied
Hide
Senior Manager, Support Excellence
Nashville, Tennessee, United States
$128k-$160k/yr HybridFull Time
Lyft
LyftNASDAQ: LYFT: Ridesharing and transportation-as-a-service mobility platform.
8+ YOE3+ Mgmt8+ years in support/operations with 3+ years managing multiple teams; deep knowledge of knowledge management, quality, learning, tooling enablement, AI-native support, cross-functional leadership, and strong executive communication.
Job PostingView all
1mo
Save
Mark Applied
Hide
IS Services & Support Manager
Nashville or Huntsville or Memphis
HybridFull Time
Turner Construction
Turner Construction: International construction services and general builder.
10+ YOEBachelor's degree (or equivalent) with 10+ years progressive IS/IT management or customer support experience; strong IT/business acumen, project/change management, vendor/contracts experience, supervisory and continuous improvement experience.
Job PostingView all
2mo
Save
Mark Applied
Hide
Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
Job PostingView all
5d
Save
Mark Applied
Hide
Dining Support Manager
Nashville, Tennessee, United States
FieldFull Time
Five Star Breaktime Solutions
Five Star Breaktime Solutions: Provider of on-site food, beverage, and breakroom services.
5+ YOERequires 5+ years of foodservice management, leadership, budgeting, food safety, customer service, Microsoft Office proficiency, extensive travel, ServSafe certification, and a valid driver's license.
Microsoft Office
Job PostingView all
3w
Save
Mark Applied
Hide
Manager, Nursing Experience (NX), Support Services
Brentwood, Tennessee, United States
HybridFull Time
IntellaTriage
IntellaTriage: Private healthcare BPO providing 24/7 after-hours nurse triage services to hospice, home health, and other healthcare providers.
5+ YOE3+ MgmtBachelor's or equivalent leadership experience; 5+ years progressive leadership in contact center or healthcare operations; 3+ years managing supervisors; knowledge of workforce and queue management; strong analytical and coaching skills.
Job PostingView all
2w
Save
Mark Applied
Hide
Field Support Manager
Nashville, Tennessee, United States
$55k-$70k/yr FieldFull Time
Legacy
Legacy: Real estate developing and managing rental homes, apartments, self-storage, and commercial properties in the Eastern U.S.
Requires a driver's license, insurability, basic computer skills, communication, organization, problem-solving, and maintenance knowledge. Hospitality leadership experience and bachelor's degree are preferred.
Microsoft Office
Job PostingView all
3w
Save
Mark Applied
Hide
Sr. Service Desk Manager
Eagle or Salt Lake City or Nashville or Hartford
OnsiteFull Time
The Pennant Group
The Pennant GroupNASDAQ: PNTG: Holding for home health, hospice, and senior living.
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years in IT operations or support leadership; 3+ years managing support operations or technical teams; ITSM, metrics, governance, improvement, and communication skills.
IT Service Management (ITSM)
Job PostingView all
1w
Save
Mark Applied
Hide
Technical Service Manager
Raleigh or Minnesota or Mississippi or Missouri or New Hampshire or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Connecticut or Delaware or Rhode Island or South Carolina or Tennessee or Florida or Georgia or Illinois or Vermont or Virginia or Iowa or Kansas or Louisiana or West Virginia or Wisconsin or Maine or Massachusetts or Michigan
$90k-$130k/yr RemoteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Global leader in mission-critical communications and security technology.
3+ YOE3+ MgmtHigh school diploma; 3+ years technical project management and mission-critical industry experience; 7+ years technical support preferred, including 3+ years leadership. U.S. work authorization and clearance eligibility required.
Project Management Professional (PMP), Lean Six Sigma, ITIL, ITSM, CAD, RMS, LMR, TETRA, P25, CRM, Enterprise Service Management (ESM), CJIS
Job PostingView all
2d
Save
Mark Applied
Hide
Parent Support Specialist - Customer Service
United States or Arkansas or Arizona or Colorado or Florida or Georgia or Idaho or Indiana or Illinois or Iowa or Kansas or Massachusetts or Maryland or Minnesota or Missouri or Montana or North Carolina or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or West Virginia
$20-$25/hr RemoteFull Time
OpenEd
OpenEd: Private US educational program provider helping families create personalized, tuition-free at-home education through public-school partnerships.
1+ YOERequires an associate degree or related advanced learning, 1–3 years of customer service, account management, or marketing experience, flexible Pacific Time availability, U.S. work eligibility, and strong communication skills.
Gmail, Google Calendar, Google Docs, Google Forms, Google Sheets, HubSpot, Intercom, Zendesk, CRM
Job PostingView all
3w
Save
Mark Applied
Hide
Regional Field Support Manager Veterinary Diagnostics
Tennessee or Alabama or Louisiana
$85k-$100k/yr FieldFull Time
IDEXX
IDEXXNASDAQ: IDXX: Global provider of veterinary diagnostics and software solutions.
5+ MgmtRequires 5+ years of leadership experience, preferably managing remote field service teams, plus stakeholder collaboration, customer service, coaching, organization, prioritization, and communication skills.
software
Job PostingView all
2w
Save
Mark Applied
Hide
Consumer Customer Support Manager
Nashville or United States
OnsiteFull Time
Bridgestone Americas
Bridgestone AmericasTokyo Stock Exchange: 5108: Manufacturer of tires, automotive services, and mobility solutions.
5+ YOE3+ MgmtBachelor’s degree or 6+ years relevant experience; 3–5 years leadership experience; 5+ years customer-facing experience; SAP, Tableau, and Microsoft Office Suite proficiency.
SAP, Tableau, Microsoft Office Suite
Job PostingView all
4d
Save
Mark Applied
Hide
H&B Support Manager (Remote)
Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia or Oak Brook
$27-$32/hr RemoteFull Time
Inspira Financial
Inspira Financial: Privately owned financial-services administrator serving employers, institutions, advisors, and individuals with health, wealth, retirement, and benefits solutions.
5+ YOE3+ MgmtRequires 5–7 years of high-volume servicing experience and 3+ years of leadership experience, with strong coaching, analytics, communication, employee development, and client service skills.
Microsoft suite of products, Salesforce, Service Cloud
Job PostingView all
2w
Save
Mark Applied
Hide
Work From Home - Client Support Manager
Chattanooga, Tennessee, United States
RemoteRemote
AO Garcia Agency
AO Garcia Agency: Independent insurance sales agency recruiting funnel.
Requires customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth.
Zoom
Job PostingView all
5d
Save
Mark Applied
Hide
Digital Support Experience Manager
Knoxville, Tennessee, United States
OnsiteFull Time
PetSafe Brands
PetSafe Brands: Manufacturer of hard pet goods for dogs and cats, serving pet owners worldwide.
Bachelor’s degree or equivalent experience; experience leading digital customer experience, Voice of Customer, journey mapping, content, analytics, AI, cross-functional projects, and high-performing teams; advanced Jira and Microsoft 365 knowledge.
Jira, Microsoft 365, Content Management Systems (CMS), conversational AI, AI, automation, analytics
Job PostingView all
1w
Save
Mark Applied
Hide
Program Manager - Technical Security Support Services
Oak Ridge or Rockville or Washington or Albuquerque or United States
OnsiteFull Time
MELE Associates
MELE Associates: Veteran- and minority-owned federal contractor providing technical, engineering, and programmatic support to government and commercial customers.
10+ YOE5+ MgmtBachelor's degree in a related field, 10+ years managing federal security programs, 5+ years managing complex federal contracts and multidisciplinary teams, DOE Q or Top Secret clearance, and strong leadership and communication skills.
Microsoft Office Suite, Power BI, HSPD-12, Human Reliability Program (HRP), Controlled Unclassified Information (CUI), COMSEC, OPSEC, TSCM
Job PostingView all
2mo
Save
Mark Applied
Hide
Service Operations Support Administrator – Consumer Hardware Quality Control at Warehouse in Antioch, TN.
Antioch, Tennessee, United States
$56k-$70k/yr OnsiteFull Time
ClearCaptions
ClearCaptions: FCC-certified captioned telephone service provider helping U.S. seniors and people with hearing loss communicate independently.
3+ YOEBachelor's in IT/CS required. 3+ years in service/help desk, systems admin, telephony support, or telephone testing. Hands-on hardware/software troubleshooting (PSTN/VoIP), device testing, ITIL/ITSM, incident management (Jira/ServiceNow), and Windows/Linux proficiency.
Firebase, Count.ly, Datadog, Jira, ServiceNow, CRM, ERP, Windows OS, Linux, Android OS, APK, SDK, DNS, VPN, TCP/IP, DHCP, PSTN, VoIP, modems, routers, Microsoft Office, Microsoft Visio, Microsoft Teams, Slack
Job PostingView all
3d
Save
Mark Applied
Hide
Child Support Specialist
Chattanooga, Tennessee, United States
OnsiteFull Time
YoungWilliams
YoungWilliams: Government services contractor operating child support and public-assistance programs for agencies and families.
1+ YOEHigh school diploma or GED required. One year of related experience preferred; human services, case management, child support, and office automation experience desired.
Job PostingView all
2w
Save
Mark Applied
Hide
IT Support Specialist
Franklin, Tennessee, United States
$28-$32/hr RemoteFull Time
Specialized Dental Partners
Specialized Dental Partners: Doctor-led specialty dental support organization serving endodontists, periodontists, oral surgeons, and their teams.
2+ YOERequires 2+ years in IT support, Microsoft 365 troubleshooting, Windows and hardware support, and connectivity troubleshooting; strong communication, customer service, and ticket management skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Windows, Wi-Fi, VPN
Job PostingView all

Explore Jobs

Expand Your Job Search