29 technical customer success manager jobs at 23 companies in Aromas, CA
3w
Save
Mark Applied
Hide
3w
Technical Customer Success Manager
San Jose, California, United States
HybridFull Time
Cloudinary: Cloud platform for managing and optimizing visual media assets.
3+ YOE3+ years in SaaS customer/technical customer success, experience with enterprise accounts, technical aptitude with APIs/web/cloud, strong communication, organized, willing to travel up to 20%.
Descope: Provides no-code authentication and identity workflows for developers.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
Kastle Systems: Managed security services provider for commercial and residential properties.
2+ YOEBachelor's degree preferred; 2-4 years account management/customer success experience; strong client relationship, communication, technical competence and training skills; experience with Microsoft Dynamics CRM and AX.
Kastle Systems: Provides managed security and property technology for buildings and businesses
2+ YOE2+ years account/customer success experience preferred, bachelor’s degree preferred, strong communication and technical competence, experience with Microsoft Dynamics CRM/AX, valid driver’s license, ability to pass background and drug screening.
Volta: Building and operating GPU-dense infrastructure for AI factories.
Experience in customer success or account management in technical B2B/infrastructure, strong relationship-building and communication, engage technical and business stakeholders, data-informed account management, organized and self-directed.
LTIMindtreeNational Stock Exchange of India: LTIM: Global technology consulting and digital solutions.
12+ YOERequires 12–18 years of experience, customer success and project management expertise, ServiceNow knowledge, stakeholder management, analytical problem solving, and ability to manage multiple technical customer priorities.
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's degree in engineering or a related technical discipline and 10+ years in customer-facing technical roles, with escalation leadership, QBRs, CRM tools, and global travel experience.
Single Pane of Glass, CRM, Salesforce, Jira, Smartsheet, Microsoft Office
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
ArmNASDAQ: ARM: Designs and licenses processor architectures and semiconductor intellectual property.
5+ YOEBachelor's in Engineering/Computer Science,5+ years in technical program/project management or related roles,experience with large-scale silicon/SoC programs,strong communication and stakeholder management skills.
DataVisor: AI-powered fraud and financial crime detection for enterprises.
3+ YOE3+ years in fraud strategy, risk analytics or customer success; proficient with SQL and Python or R; strong communication and project ownership; bachelor’s degree in technical/analytical/business field.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years in customer success/account management/implementation in SaaS; supports mid-market/enterprise; strong executive relationship, change management, and technical communication skills; bachelor’s or equivalent.
Alpha Design AI: AI-native EDA platform for semiconductor design and verification.
3+ YOE3+ years in EDA or semiconductor engineering, hands-on RTL/simulation/verification experience, technical account or applications engineering experience, strong communication and customer-facing skills.
proteanTecs: Deep data analytics for electronics health and performance.
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
10+ YOEBachelor's degree or equivalent experience, 10 years in customer-facing technical roles, cloud computing and enterprise architecture expertise, and experience presenting to technical and executive stakeholders.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
10+ YOE7+ MgmtBachelor's degree; 10+ years in life sciences with 7+ years customer-facing leadership; deep life sciences domain knowledge; executive communication, technical fluency, and track record in account growth and delivery.
Sr. Technical Program Manager, Product Escalations
Sunnyvale, California, United States
$157k-$180k/yrOnsiteFull Time
Illumio: Provides zero-trust segmentation software to contain cyberattacks.
7+ YOERequires 7+ years in technical support, escalation, account, incident, customer success engineering, or technical program management; enterprise escalation, SaaS/cloud, cross-functional, RCA, and executive communication experience.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE7+ Mgmt7+ years people management; 10+ years product/technical product management; BS in CS or engineering; AI/ML and data platform experience; roadmap ownership and cross-functional leadership.
AI/ML, Data Platform, Agent systems, Automation, Platform infrastructure
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Covalent: Provides advanced analytical laboratory services for materials characterization.
3+ YOE3+ years in account management/customer success at technical services or analytical testing; proven revenue growth in key accounts; scientific fluency for lab conversations; experience with multi-stakeholder accounts and HubSpot; builder mentality.
New York City or Redwood City or Palo Alto or San Francisco
$140k-$230k/yrHybridFull Time
Snorkel AI: Software platform for programmatic AI data development and labeling.
5+ YOE5+ years in customer success, account management or related post-sales in technical/data-driven environment; enterprise account management; partner with Sales; strong delivery program oversight; excellent communication; data/AI/ML aptitude; travel up to 20%.