141 technical customer success manager jobs at 112 companies in Ossining, NY
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Technical Customer Success Manager
London or San Francisco or New York City
£80k-£95k/yrOnsiteFull Time
Mux: API-first video infrastructure for building and monitoring video content.
5+ YOE5+ years in technical customer success at a SaaS company, BA/BS in CS/CE or bootcamp, strong web/mobile/cloud technical knowledge, excellent communication and customer-facing skills.
Estuary: Real-time data integration and streaming platform for enterprises.
Customer success or technical account management experience, technical knowledge of APIs, databases, warehouses, and ETL/ELT, AI tooling experience, strong communication, account management, and proactive ownership.
Dreamdata: Provides B2B marketing attribution and revenue analytics software.
5+ YOE5+ years as a CSM in B2B SaaS, preferably MarTech or Big Data; strong business acumen; drive adoption; ability to navigate complex orgs; entrepreneurial mindset; SQL/JavaScript skills beneficial; hybrid in Manhattan.
LBi Software: Develops custom software solutions for sports and enterprise operations.
1+ YOE1–4 years in Customer Success/Account Management in B2B SaaS; strong communication with senior/technical stakeholders; multi-account management; adaptable in fast-evolving environments.
Plural: An AI-native control plane for managing enterprise infrastructure.
4+ YOE4–7 years in Customer Success, Technical Account Management, or post-sales solutions at a B2B SaaS company, with enterprise account ownership and retention and expansion targets.
Reducto: AI platform extracting structured data from unstructured documents
4+ YOERequires 4+ years working with enterprise clients in consulting, technical or AI/ML interest, data-driven customer management, strong communication, and experience building scalable customer success processes.
Cycode: AI-native platform securing the software development lifecycle.
5+ YOE5+ years in customer success or technical account management for enterprise software and 5+ years in software development/cybersecurity; experience managing Fortune 500 accounts and $3M+ ARR; strong technical acumen and communication skills; familiarity with AppSec and SCM tools.
Tri-Imaging Solutions: Provider of medical imaging parts, repair, and technical training.
3+ YOERequires 3–5 years in sales, client success, or account management in B2B VoIP or telecommunications, SMB account management, CRM experience, technical troubleshooting, and customer relationship skills. Bachelor's preferred.
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOERequires 2+ years of client-facing Customer Success, Account Management, or Partner Management experience; strategic account management, SaaS or data ecosystem knowledge, technical stakeholder engagement, communication, and data analysis skills.
Senior Technical Customer Success Manager (US- East Coast)
New York or Israel
HybridFull Time
LayerX Security: Provides an agentless, browser-based cybersecurity platform for enterprises.
4+ YOE4+ years in customer success or similar technical client-facing SaaS role, native/near-native English, cybersecurity background, experience managing renewals and escalations, proficiency with Zendesk/Intercom/Gainsight/Salesforce/JIRA/Monday.com, Bachelor's degree or equivalent.
Crusoe: Provides energy-efficient cloud infrastructure powered by stranded and renewable energy.
Bachelor's degree, proven customer success/technical account experience, strong technical knowledge of cloud/AI/ML and Kubernetes, excellent communication and presentation skills, and ability to build customer relationships.
InfoSum: Provides privacy-first data collaboration and clean room technology.
3+ YOERequires 3–5 years in customer success or account management within Ad Tech, paid media knowledge, business-outcome focus, technical aptitude, and a proactive willingness to learn and own client relationships.
Merge: Unified API platform for connecting B2B software integrations.
3+ YOE3+ years in customer success/account management for software, experience managing 40–50 commercial customers, working with technical stakeholders, driving adoption, upsell and renewals, high autonomy and judgment.
Merge Unified, Merge Agent Handler, Merge Gateway, API
Vantage: SaaS platform for managing and optimizing cloud infrastructure costs.
5+ YOE5+ years in customer success or technical account management for B2B/SaaS, FinOps/cloud cost experience preferred, strong communicator, ability to manage portfolios from SMB to enterprise, technical empathy, and stakeholder engagement skills.
San Francisco or Seattle or New York City or Washington
$200k-$265k/yrHybridFull Time
Anthropic: Developing safe and reliable artificial intelligence systems.
6+ YOE6+ years in customer success, technical account management, or solutions engineering; enterprise industry experience; AI/ML and API fluency; account portfolio management; bachelor's degree or equivalent experience.
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yrOnsiteFull Time
TrustpilotLondon Stock Exchange: TRST: Operates an online consumer review and business insights platform.
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
Washington D.C. or Boston or Indianapolis or New York or San Francisco
HybridFull Time
Lilt: AI-powered enterprise translation and localization software platform.
8+ YOE5+ Mgmt5+ years managing customer success teams, 8+ years in localization/LSP industry, experience with AI and technical integrations, expertise in CS metrics (NRR, CSAT), strong communication and cross-functional collaboration.
Adobe Experience Manager, Webflow, Salesforce, GitHub, Google Drive
AppsFlyer: Provides mobile marketing attribution and data analytics software.
7+ YOE7+ years in customer success or technical client-facing SaaS roles; experience driving retention and growth, building technical roadmaps, data analysis skills, and strong executive and technical communication.
SQL, Athena, BigQuery, Looker, Python, JavaScript, SDK, APIs, ChatGPT, Claude
4+ YOE4+ years account management; crypto/blockchain experience a plus; compliance/finance experience a plus; proven sales; strong relationships; problem solver; resilient under pressure; adaptable to changing requirements.