41 technical customer success manager jobs at 31 companies in Randolph, MA
1w
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Customer Success Manager
Lisbon or Portugal or Boston or Sydney
€32k-€38k/yr RemoteFull Time
3+ YOERequires 3–5 years in customer success, consulting, technical account management, or equivalent; measurable customer outcomes, SaaS experience, customer success tools, complex account management, cross-functional collaboration, and data fluency.
Salesforce, Gemini
1w
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Customer Success Manager
Detroit or Boston
HybridFull Time
3+ YOERequires 3–5+ years in customer success, account management, or a technical customer-facing role; manufacturing or robotics knowledge; CRM proficiency; strong communication and relationship management skills; travel willingness.
HubSpot, Siemens Process Simulate, Roboguide, Resolver, SaaS
1mo
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Technical Success Manager
Boston, Massachusetts, United States
$92k-$115k/yr HybridFull Time
3+ YOE3+ years in a customer-facing technical role, experience with enterprise technical customers, knowledge of developer/application security tools, strong communication, organizational and problem-solving skills.
GitHub, Jira, Jenkins, VS Code
1mo
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Customer Success Manager
Boston, Massachusetts, United States
$90k-$110k/yr HybridFull Time
3+ YOE3-5 years in customer success or SaaS, experience with CRM/CS tools, onboarding and expansion, strong communication and presentation skills, technical aptitude, proficient with MS Office.
Salesforce, Gainsight, Vitally, Microsoft Office
3w
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Inside Customer Success Manager
Boston, Massachusetts, United States
$80k-$100k/yr HybridFull Time
2+ YOERequires 2–3+ years in customer success, account management, or business development in software, with SaaS adoption, technical aptitude, executive communication, customer presentation, organization, and English fluency.
Customer Relationship Management (CRM)
3w
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Customer Success Manager
Boston or New York City
HybridContract
Relevant tertiary degree, consulting or customer-facing delivery experience, technical knowledge of ITFM/TBM and cost accounting, strong data analysis and stakeholder management skills.
MagicOrange platform, Microsoft Excel, Power BI, Microsoft Teams, Jira, HubSpot, Salesforce
1w
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Customer Success Manager, Top Accounts
Boston or San Francisco or New York City or Seattle or Washington
$200k-$320k/yr HybridFull Time
8+ YOE8+ years in customer success, technical account management, solutions engineering, or strategy consulting; technical fluency in AI/ML and SDLC; enterprise change and adoption experience; bachelor's degree or equivalent.
Claude, Claude Code, Cowork, API, LLM, AI/ML, SDLC
2w
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
6d
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Customer Success Manager I (Remote)
Wellesley, Massachusetts, United States
$73k-$102k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience and 2+ years in consultative selling or customer success. Requires client relationship management, communication, presentation, organization, and business and technical value communication skills.
Nuvolo, BrainBox AI
6d
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Customer Success Manager - Government Solutions
Boston or Boston
$105k-$130k/yr RemoteFull Time
3+ YOEBachelor's degree or relevant experience, 3+ years in enterprise customer success, strategic account management, or technical consulting, and state government agency experience preferred. Travel up to 50%.
AI, prompt engineering
2w
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Enterprise Customer Success Manager, Americas
San Francisco or Boston or North America
$125k-$215k/yr HybridFull Time
5+ YOERequires 5+ years in customer success or account management, technical software competency, negotiation and procurement knowledge, sales methodology proficiency, executive-level communication, English fluency, and 25% travel.
Git, GitHub, CI/CD, VS Code, Cursor, Bitbucket, GitLab, Azure DevOps
2mo
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Customer Success Manager
Boston, Massachusetts, United States
HybridFull Time
2+ YOE2+ years customer-facing SaaS or cybersecurity experience; strong technical knowledge of HTTP, DNS, and JavaScript; proven customer relationship and onboarding skills; excellent communication; HubSpot and JIRA experience advantageous; fluent English.
HTTP, DNS, JavaScript, HubSpot, JIRA
2d
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Customer Success Manager, Higher Education
Atlanta or Washington or Chicago or Boston or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
8+ YOE8+ years in technical customer success, SaaS platform use, project leadership, technology consulting, solutions development, or architecture; executive communication, technical translation, cross-functional leadership, and software development knowledge.
Salesforce, Agentforce, AI Associate, Administrator, Advanced Administrator, Data Cloud, Sales Cloud, Service Cloud, Education Cloud
1mo
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Customer Success Manager
Cambridge or San Francisco
$107k-$142k/yr FieldFull Time
5+ YOE5+ years technical or sales experience in robotics/automation, systems integration expertise, field deployment experience, strong communication, willing to travel up to 50%.
2w
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Customer Success Manager, Industrials
Boston or Cambridge or San Francisco
OnsiteFull Time
8+ YOERequires an engineering bachelor's degree, 8+ years of technical and client-facing experience, manufacturing expertise, communication skills, commercial acumen, and executive presentation ability.
X-ray, computer vision
3w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or software/SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; and a bachelor's degree.
SaaS
3w
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Director of Customer Success
Salem, New Hampshire, United States
OnsiteFull Time
Customer Success or account management experience, direct people leadership, strategic planning, customer relationship management, data analysis, communication, escalation management, and technical aptitude are required.
3w
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Senior Customer Success Manager - Moveworks
Waltham, Massachusetts, United States
$102k-$159k/yr HybridFull Time
5+ YOEBachelor's degree and 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience, technical solution skills, executive relationships, and 10–25% travel required.
SaaS, Large Language Models (LLMs), ServiceNow, Microsoft
3w
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Senior Customer Success Manager
Boston, Massachusetts, United States
$106k-$143k/yr HybridFull Time
5+ YOE5+ years in B2B SaaS customer-facing roles with ownership of retention, renewals, and expansion; executive presence, ROI messaging, technical aptitude, cross-functional collaboration.
2w
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Customer Success Engineer
North Carolina or United States or Boston or Zurich or London or Tampere or Warsaw or Tokyo
RemoteFull Time
3+ YOERequires 3+ years in customer-facing post-sales or technical presales at a B2B SaaS company, software engineering or mobile development experience, coding and integration skills, enterprise IT knowledge, communication, analytical, and project management skills.
Claude Code, iOS, Android, React Native, Flutter, Salesforce, Planhat, Gainsight
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