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Rosedale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Rosedale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Rosedale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Rosedale • 50 milesRemote · Hybrid · Onsite · Field · All Environments
43 technical customer success manager jobs at 31 companies in Rosedale, MD
2mo
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Customer Success Manager
Tysons, Virginia, United States
RemoteFull Time
3+ YOEMinimum 3 years in customer-facing roles (Customer Success/Account Management/Support), experience with SaaS/enterprise software preferred, lifecycle management, strong communication, project management, and technical aptitude.
Jira, Gainsight, Salesforce, HubSpot, Zendesk
4d
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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
1mo
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Technical Success Manager
Arlington, Virginia, United States
$100k-$115k/yr HybridFull Time
3+ YOE3+ years in technical customer-facing roles; knowledge of enterprise cybersecurity, networking, cloud/SaaS; drive adoption and retention; strong communication and stakeholder management; SOC/workflow experience desirable.
3w
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Customer Success Manager
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
10+ YOEBachelor’s degree, 10+ years in technology or technical consulting, customer advisory experience, enterprise platforms knowledge, executive communication, project management, agile practices, and 25% travel. Preferred: 5+ years in success, program, account management, or advisory services.
Appian, AI, SaaS, PaaS, Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
1w
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Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
2w
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
1w
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Customer Success Manager II
Brazil or San Francisco or Washington, D.C. or Germany or Austria or Slovenia or Netherlands
RemoteFull Time
6+ YOERequires 6–8 years in Customer Success or Account Management, public-sector workflow knowledge, technical communication, cross-functional collaboration, organizational skills, and fluency in Portuguese and English.
ArcGIS, QGIS, Google Earth Engine, Metaview, Planet AI Notetaker
1mo
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FedRamp Customer Success Manager
United States or Washington or Maryland or Virginia
$100k-$140k/yr HybridFull Time
Strategic customer success experience with enterprise/public-sector accounts, executive engagement, strong technical aptitude in DFIR, experience with Salesforce and Gainsight, ability to manage FedRAMP requirements and travel ~20%.
Gainsight, Salesforce
2w
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Manager, Customer Success Engineering
Austin or Bochum or Dubai or Geneva or London or Singapore or Tokyo or Washington, D.C.
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in solutions engineering, customer success engineering, technical account management, or similar roles, including 3+ years managing teams; technical fluency in CI/CD, code quality, DevSecOps, and AI-assisted development.
Claude Code, Codex, Cursor, GitHub Copilot, Gemini, Devin, SonarQube, SonarQube Foundation Agent, SonarSweep, Sonar Context Augmentation, CI/CD
2mo
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Customer Success Manager
York, Pennsylvania, United States
$70k-$80k/yr OnsiteFull Time
3+ YOE3+ years client services or project management; proficient with G-Suite; strong communication and client management skills; self-starter able to adopt technical processes and train clients.
G-Suite, Shipfusion portal
2w
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Customer Success Manager
Virginia or Washington
$140k-$175k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent, active Secret clearance, 7+ years relevant experience, 3+ years in customer-facing technical roles, OSINT workflows, troubleshooting, and communication skills.
OSINT
5d
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Customer Success Manager, Higher Education
Atlanta or Washington or Chicago or Boston or Seattle or Indianapolis
$123k-$186k/yr HybridFull Time
8+ YOE8+ years in technical customer success, SaaS platform use, project leadership, technology consulting, solutions development, or architecture; executive communication, technical translation, cross-functional leadership, and software development knowledge.
Salesforce, Agentforce, AI Associate, Administrator, Advanced Administrator, Data Cloud, Sales Cloud, Service Cloud, Education Cloud
4d
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Customer Success Manager, Sr. Manager — Public Sector
McLean, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years in customer success, account management, or a customer-facing technical role; public-sector and SaaS or technology experience; strong communication and organizational skills; and a bachelor's degree.
Salesforce, Gainsight
1mo
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Customer Success Manager - Maryland
Cockeysville, Maryland, United States
OnsiteFull Time
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
TCP/IP, HTTP, DNS, SSL, Salesforce, Jira
1d
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Technical Success Manager - Public Sector
Arlington, Virginia, United States
$149k-$186k/yr FieldFull Time
3+ YOERequires 3+ years of pre- or post-sales software experience or public sector experience, strong technical and customer orientation, project documentation skills, and fluent English. Bachelor's degree in Engineering or Computer Science is desirable.
Java, .NET, Ruby, C, Python, Node.js, Golang, Kubernetes, DevOps, CI/CD, iOS, Android
3w
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Customer Success Manager, Enterprise AI Governance
Arlington, Virginia, United States
$120k-$140k/yr HybridFull Time
5+ YOERequires 5+ years of customer success experience implementing AI or enterprise software, enterprise stakeholder management, technical integration judgment, AI risk or compliance knowledge, and strong written and verbal communication.
HubSpot, Notion, NIST AI RMF, ISO 42001
1d
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Customer Success Manager (Federal)
Washington or Maryland or Virginia or Pennsylvania
$98k-$150k/yr RemoteFull Time
3+ YOERequires 3+ years working with federal, public sector, defense, or intelligence clients; consultative customer-facing experience; post-sale relationship management; program orchestration; and strong technical and executive communication skills.
UiPath, AI, RPA, DevOps
4d
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Customer Success Specialist
Washington, District of Columbia, United States
$90k-$110k/yr OnsiteFull Time
Physical security experience required; knowledge of network-based security and VMS systems, IP and analog technologies, technical sales support, customer training, and relationship management. Technology degree preferred.
Hanwha Wave, Milestone, Genetec, Vizio, CAD, BIM, REVIT
3w
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
5+ YOERequires 5+ years in technical customer-facing roles, experience managing complex $1M+ ARR customers, executive communication, project and stakeholder management, and knowledge of observability, monitoring, Kubernetes, Prometheus, OpenTelemetry, and distributed systems.
Kubernetes, Prometheus, OpenTelemetry
2w
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Head of Technical Success, Government
Washington, District of Columbia, United States
$374k-$450k/yr HybridFull Time
10+ YOE10+ years serving public-sector customers; experience leading multidisciplinary technical customer-facing organizations and managers; deep AI, platform, enterprise architecture, security, and government delivery expertise.
ChatGPT Enterprise, Codex, OpenAI API, APIs, SDKs
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