156 technical customer success manager jobs at 117 companies in Waldwick, NJ
1mo
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Technical Customer Success Manager
London or San Francisco or New York City
£80k-£95k/yr OnsiteFull Time
5+ YOE5+ years in technical customer success at a SaaS company, BA/BS in CS/CE or bootcamp, strong web/mobile/cloud technical knowledge, excellent communication and customer-facing skills.
2w
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Customer Success Manager
New York City, New York, United States
HybridFull Time
Customer success or technical account management experience, technical knowledge of APIs, databases, warehouses, and ETL/ELT, AI tooling experience, strong communication, account management, and proactive ownership.
AI tools, APIs, databases, warehouses, ETL, ELT, Snowflake, Databricks, BigQuery, Kafka, Fivetran, Airbyte
3mo
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Technical Customer Success Manager
New York, New York, United States
$110k-$130k/yr HybridFull Time
5+ YOE5+ years as a CSM in B2B SaaS, preferably MarTech or Big Data; strong business acumen; drive adoption; ability to navigate complex orgs; entrepreneurial mindset; SQL/JavaScript skills beneficial; hybrid in Manhattan.
SQL, JavaScript, Website Script Tracking
3mo
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Customer Success Manager
New York City, New York, United States
$75k-$90k/yr HybridFull Time
1+ YOE1–4 years in Customer Success/Account Management in B2B SaaS; strong communication with senior/technical stakeholders; multi-account management; adaptable in fast-evolving environments.
HubSpot
2w
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Customer Success Manager
New York City, New York, United States
$150k-$200k/yr HybridFull Time
4+ YOE4–7 years in Customer Success, Technical Account Management, or post-sales solutions at a B2B SaaS company, with enterprise account ownership and retention and expansion targets.
Kubernetes, Terraform
1w
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Technical Customer Success Manager, AV/UC
Hoboken, New Jersey, United States
HybridFull Time
2+ YOERequires 2+ years in a customer-facing technical role, AV/UC systems knowledge, APIs, SaaS, cloud, networking, troubleshooting, technical documentation, and formal Crestron certification. Travel 5–10% annually.
Crestron, Q-SYS, Extron, Dante, NETGEAR, Shure, Biamp Tesira, Microsoft Teams Rooms, Zoom Rooms, ChatGPT, Claude, APIs, REST APIs, SaaS, VLANs, IGMP, PoE, Linux
5d
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Customer Success Manager
United States or New York City
$110k-$140k/yr RemoteFull Time
3+ YOE3+ years in customer success or technical account management across B2B technology or SaaS, FinOps/cloud cost management experience, strong communication and empathy, and ability to manage SMB through commercial accounts.
1w
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Customer Success Manager
New York City, New York, United States
$180k-$230k/yr OnsiteFull Time
4+ YOERequires 4+ years working with enterprise clients in consulting, technical or AI/ML interest, data-driven customer management, strong communication, and experience building scalable customer success processes.
ML, AI, AI/ML
2mo
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Customer Success Manager
New York or Israel
RemoteFull Time
5+ YOE5+ years in customer success or technical account management for enterprise software and 5+ years in software development/cybersecurity; experience managing Fortune 500 accounts and $3M+ ARR; strong technical acumen and communication skills; familiarity with AppSec and SCM tools.
Cycode AI, Maestro, Planhat, Kubernetes, GitHub, GitLab, Bitbucket
3w
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Customer Success Manager
Morristown, New Jersey, United States
$75k-$90k/yr HybridFull Time
3+ YOERequires 3–5 years in sales, client success, or account management in B2B VoIP or telecommunications, SMB account management, CRM experience, technical troubleshooting, and customer relationship skills. Bachelor's preferred.
HubSpot CRM, VoIP, UCaaS, CRM
2w
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Customer Success Manager
New York City, New York, United States
$95k-$112k/yr HybridFull Time
2+ YOERequires 2+ years of client-facing Customer Success, Account Management, or Partner Management experience; strategic account management, SaaS or data ecosystem knowledge, technical stakeholder engagement, communication, and data analysis skills.
API, AWS, GCP, Azure, Snowflake, Databricks, BigQuery, DSP, SSP, CDP, DMP
1mo
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Customer Success Manager
New York, New York, United States
$155k-$175k/yr OnsiteFull Time
Bachelor's degree, proven customer success/technical account experience, strong technical knowledge of cloud/AI/ML and Kubernetes, excellent communication and presentation skills, and ability to build customer relationships.
Kubernetes
1w
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Technical Customer Success Manager (Legal- JD Required)
Ohio or United States or Colorado or Illinois or Chicago or Maryland or New York or New York City or Rochester or New Jersey
$68k-$113k/yr RemoteFull Time
Requires a JD and experience with law firms, legal professionals, or legal technology, plus customer success, account management, consulting, or enterprise software experience. Proficiency with Salesforce, Gong, Seismic, Tableau, and AI tools required.
Salesforce, Gong, Seismic, Tableau
2mo
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Senior Technical Customer Success Manager (US- East Coast)
New York or Israel
HybridFull Time
4+ YOE4+ years in customer success or similar technical client-facing SaaS role, native/near-native English, cybersecurity background, experience managing renewals and escalations, proficiency with Zendesk/Intercom/Gainsight/Salesforce/JIRA/Monday.com, Bachelor's degree or equivalent.
Zendesk, Intercom, Gainsight, Salesforce, JIRA, Monday.com
1mo
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Customer Success Manager
New York City, New York, United States
$60k-$140k/yr HybridFull Time
3+ YOERequires 3–5 years in customer success or account management within Ad Tech, paid media knowledge, business-outcome focus, technical aptitude, and a proactive willingness to learn and own client relationships.
1mo
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Customer Success Manager, Commercial
New York City, New York, United States
$125k-$150k/yr OnsiteFull Time
3+ YOE3+ years in customer success/account management for software, experience managing 40–50 commercial customers, working with technical stakeholders, driving adoption, upsell and renewals, high autonomy and judgment.
Merge Unified, Merge Agent Handler, Merge Gateway, API
4d
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Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
1w
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
2mo
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Senior Customer Success Manager
Denver or New York City or Copenhagen or Amsterdam or Edinburgh or Hamburg or London or Melbourne or Milan
$95k-$110k/yr OnsiteFull Time
5+ YOE5+ years in Customer Success or Account Management owning enterprise/strategic SaaS customers; drive product adoption, retention and NPS; strong executive communication, data analysis, and technical proficiency with CRM systems.
CRM
2mo
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Technical Customer Success Manager (New York)
New York, New York, United States
$20k-$40k/yr HybridFull Time
4+ YOE4+ years account management; crypto/blockchain experience a plus; compliance/finance experience a plus; proven sales; strong relationships; problem solver; resilient under pressure; adaptable to changing requirements.
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