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118 technical customer support jobs at 75 companies in New Braunfels, TX

1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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3w
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Bilingual Technical Customer Support, Ring, Ring
Virtual Location - Arizona or Virtual Location - Illinois or Virtual Location - Kansas or Virtual Location - Texas or Virtual Location - New Mexico or Virtual Location - Colorado or Virtual Location-Pennsylvania or Virtual Location - Oklahoma or Virtual Location - Florida
$17-$27/hr RemoteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOE2+ years customer service experience, fluent Spanish and English, proficiency with Microsoft Office, ability to troubleshoot technical issues and document customer interactions.
Microsoft Office, Salesforce CRM, Eero
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1w
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Technical Customer Support Representative
Austin, Texas, United States
$20-$23/hr RemoteFull Time
OTK Network
OTK Network: Produces live streaming content and manages digital media creators.
2+ YOE2+ years troubleshooting Windows desktop PCs, diagnosing hardware/software faults, interpreting diagnostics, strong written communication, and ticketing documentation skills.
Windows, Event Viewer, Device Manager, System File Checker, DISM, Safe Mode, Windows Recovery Environment, DDU, MemTest86, HWiNFO, HWMonitor, WhoCrashed, WinDbg, BIOS/UEFI
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1w
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Technical Support Agent (Video)
Austin, Texas, United States
$18-$21/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOETwo years of relevant experience required, with intermediate networking and Linux knowledge, strong communication and problem-solving skills, and the ability to support technical and nontechnical customers.
Zoho Desk, Linux
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1mo
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Technical Support Representative 1
San Antonio, Texas, United States
OnsiteFull Time
Lancer Worldwide
Lancer WorldwideTokyo Stock Exchange: 6465: Manufactures and distributes commercial beverage dispensing systems and equipment.
3+ YOEProvide technical phone support and warranty processing; knowledge of beverage systems, electrical and refrigeration operation; HS diploma; 3+ years field technical experience preferred; computer and Microsoft Office skills.
Microsoft Excel, Microsoft Word, Microsoft Access
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5d
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Technical Support Engineer
Austin, Texas, United States
$62k-$116k/yr HybridFull Time
Aristocrat
AristocratAustralian Securities Exchange: ALL: Manufacturer of gaming machines and publisher of mobile games.
3+ YOEMore than 2 years in technical support, software engineering, or application support; code debugging, SQL queries, Python or Node.js scripting, Linux, Jira, troubleshooting, and customer communication skills.
SQL, Python, Node.js, Linux, Jira
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
Nebius
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
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1mo
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Technical Support Engineer (Integrations)
Los Angeles or Chicago or Austin
$60k-$90k/yr HybridFull Time
FloQast
FloQast: Cloud-based platform for automating monthly financial close processes.
2+ YOE2+ years in technical support or IT, strong troubleshooting and communication skills, experience with integrations/APIs, ability to work in-office 3 days/week (Tue-Thu), high emotional intelligence and critical thinking.
Postman, Zendesk, Salesforce, JIRA, SQL, OAuth, SAML, SSO, SFTP, REST APIs, Postman, Super, Slack, session replay
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3w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
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Customer Support Specialist
Denver or Austin
$48k-$51k/yr HybridFull Time
LINQ
LINQ: Provides cloud software for K-12 school administration and nutrition.
Experience providing SaaS technical or customer support (K-12 a plus), strong verbal/written communication, organizational skills, Microsoft product proficiency, Salesforce experience, and valid driver’s license.
Salesforce, Microsoft Suite, Zoom Contact Center, Launch Darkly, Data Dog
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Technical Support Representative I (Remote)
Carlsbad or Phoenix or Austin or Jefferson City or Tallahassee
$19-$21/hr RemoteFull Time
HM Electronics
HM Electronics: Provides specialized communication and timing solutions for various industries
1+ YOE1+ year customer service experience required; technical support or call center preferred. Must have troubleshooting skills, multitasking ability, basic/intermediate computer skills, private wired workspace, and flexible availability including evenings, weekends, and holidays.
D365, AX
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2w
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Senior Technical Support Analyst (DISCO Desk)
Austin, Texas, United States
OnsiteFull Time
DISCO
DISCONYSE: LAW: Provides AI-powered software for ediscovery and legal document review.
3+ YOE3+ years technical support experience at a technology company, strong communication, ticketing system proficiency, problem-solving, ability to create technical documentation and collaborate with engineering.
Quicksite, Kibana, Excel, Salesforce, Jira, Asana, Talkdesk
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3w
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Senior Customer Support Specialist
Austin, Texas, United States
$75k-$85k/yr RemoteFull Time
Fyxer: AI assistant for email management and meeting automation.
5+ YOE5+ years B2B SaaS customer/technical support, strong written/verbal communication, troubleshooting, familiarity with Zendesk, Intercom, Jira, Linear, and interest in AI.
Zendesk, Intercom, Jira, Linear
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2d
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Business Technical Support I, Spectrum Business
Austin, Texas, United States
OnsiteFull Time
Charter Communications
Charter CommunicationsNASDAQ: CHTR: A leading broadband connectivity and telecommunications services provider.
3+ YOERequires technical education or equivalent training, English proficiency, client service skills, and network troubleshooting experience. Requires 3–4+ years technical support experience or relevant certification/training with related experience.
Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security, Managed WiFi, WAN, LAN, VPN, CWDM, HFC, WiFi, VoIP, Windows, Microsoft Word, Microsoft Excel, Microsoft Outlook
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1w
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Senior Technical Support Specialist
Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney
HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience, 3–6 years supporting technical products, Japanese and English fluency, customer issue troubleshooting, case management tools, programming knowledge, and strong communication skills.
Salesforce, Zendesk, Ruby, Java, C++, JavaScript, Snowflake, MongoDB, Android, iOS, HTML, CSS, Liquid, SQL
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3mo
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Technical Support Engineer
Austin, Texas, United States
$70k-$80k/yr HybridFull Time
Gotransverse
Gotransverse: Cloud-based enterprise billing and revenue management software.
Troubleshoot web/API/database issues, write intermediate-to-advanced SQL, use spreadsheets (Excel/Google Sheets), work with ticketing systems (Zendesk/Jira), strong written/verbal communication and problem-solving skills.
SQL, Microsoft Excel, Google Sheets, Zendesk, Jira Service Management, Windows, macOS, Linux, LM, Sumo, REST APIs, webhooks, AWS, GCP, Azure
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3w
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Technical Support Analyst
Austin or United States
$60k-$77k/yr RemoteFull Time
CSC
CSC: Provides global business administration and compliance solutions.
3+ YOE3–4 years software support experience with Microsoft systems, strong customer service, case documentation, problem-solving, and communication skills; ability to learn Corptax products.
Corptax, Windows Server, IIS, SQL Server, SharePoint, Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, API
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5d
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Customer Support Engineer
Austin or Milpitas
$34-$57/hr FieldFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
3+ YOEBachelor's degree or 3 years of work experience; technical troubleshooting, repair, and customer support experience for complex equipment. Requires independent problem-solving and customer-site work.
Surfscan, Capturing, Re-use, Collaboration, and Improvement
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1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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1w
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Technical Support Specialist (Water Quality)
Fort Worth or San Antonio
$23-$28/hr RemoteFull Time
Watts Water Technologies
Watts Water TechnologiesNYSE: WTS: Manufactures water flow control and water quality products.
Associate degree preferred; experience with residential/commercial water filtration and conditioning systems; Master Water Specialist certification desirable; technical/mechanical troubleshooting experience; ability to use CRM and office software.
CRM
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