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23 technical support analyst jobs at 18 companies in Allentown, PA

2mo
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Technical Analyst (Senior, Mid, Associate Level)
Philadelphia, Pennsylvania, United States
HybridFull Time
Penn Medicine
Penn Medicine: Academic health system providing clinical care and medical research.
1+ YOEIT analyst role across associate, technical, and senior levels; requires HS diploma or bachelor\u0002s with relevant IT experience, healthcare IT preferred, on-call and production support experience, strong analytical and communication skills.
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2mo
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Analyst III, Technical Support
Newtown, Pennsylvania, United States
OnsiteFull Time
Waste Management
Waste ManagementNYSE: WM: Provides waste collection, recycling, and environmental services in North America.
5+ YOEBachelor's in CS/MIS (or equivalent experience), 5+ years relevant IT support experience, advanced troubleshooting, DB scripting, application support, and ability to create support documentation and reports.
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3d
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Technical Services Analyst
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Brandywine Realty Trust
Brandywine Realty TrustNYSE: BDN: Owns and develops urban office and mixed-use real estate.
2+ YOERequires 2+ years in desktop, technical, service desk, or endpoint support; Windows, Microsoft 365, Entra ID, Intune, Teams, mobile device, networking, troubleshooting, documentation, on-call, travel, and lifting capability.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, iOS, Android, VPN, Microsoft Teams Rooms, Microsoft Intune, Microsoft Entra ID, Azure Active Directory, TCP/IP
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4w
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EOC Support Analyst
Norristown or Saint Louis
$23/hr HybridFull Time
TierPoint
TierPoint: Provides data center colocation and managed cloud infrastructure services.
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
Microsoft Office, Windows
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2d
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Site Support Analyst
Whitehouse Station, New Jersey, United States
$62k-$106k/yr OnsiteFull Time
Chubb
ChubbNYSE: CB: Provides property, casualty, and life insurance and reinsurance services globally.
3+ YOERequires 3–5 years of technical support experience, PC hardware knowledge, desktop tools proficiency, customer service skills, and technology communication ability. IT degree and certifications are preferred or advantageous.
Microsoft O365, Mac OS, Apple iOS, Active Directory, Microsoft products
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2mo
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Application Support Analyst
Hamilton, New Jersey, United States
HybridFull Time
RevSpring
RevSpring: Provides patient engagement and payment solutions for healthcare providers.
L2 application support role requiring SQL ability, familiarity with log search (Splunk) and AWS desired, strong troubleshooting and customer service skills, and a bachelor\u0002s in a technical field or equivalent.
SQL, MySQL, Splunk, AWS
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1mo
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Customer Support Services Analyst
Allentown, Pennsylvania, United States
OnsiteFull Time
St. Luke's University Health Network
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
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3d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
Susquehanna International Group
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
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2d
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Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteFull Time
Susquehanna International Group
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
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1w
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HRIS Analyst-Core HR
Reading, Pennsylvania, United States
HybridFull Time
Penske Truck Leasing: Provides commercial truck leasing, rental, and vehicle maintenance services.
2+ YOEBachelor's degree preferred or equivalent experience; 2+ years supporting business systems with customer support, reporting, and issue resolution. Requires Oracle HCM configuration, reporting, Excel, and technical troubleshooting experience.
Oracle HCM, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
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3d
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Service Desk Analyst
Wayne, Pennsylvania, United States
$60k-$70k/yr HybridFull Time
Imagine360
Imagine360: Provides self-funded health plan solutions for employers.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
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6d
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Court Room Systems Support (Information Technology Analyst 2)
Trenton or New Jersey
$72k-$122k/yr HybridFull Time
New Jersey Judiciary
New Jersey Judiciary: Provides judicial services and operates New Jersey's court system.
1+ YOEBachelor's degree in computer science, information technology, or related field plus one year of professional IT experience; requires technical troubleshooting, training, communication, travel, and lifting up to 75 pounds.
CourtSmart, Microsoft Office, Microsoft Outlook, Active Directory, Microsoft SharePoint, LinkedIn Learning, Microsoft Teams
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6d
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Analyst II - Process Planning Systems
Reading, Pennsylvania, United States
OnsiteFull Time
Carpenter Technology
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
2+ YOEHigh school diploma required; technical degree preferred. Requires 2+ years with manufacturing processes and knowledge-based systems, object-oriented programming, AION Language, system analysis, testing, implementation, and support.
AION Language
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1mo
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Enterprise Imaging Analyst
Radnor, Pennsylvania, United States
$78k-$121k/yr HybridFull Time
Main Line Health
Main Line Health: Provides comprehensive hospital, specialty, and outpatient healthcare services.
3+ YOEBachelor's in technical/clinical field or equivalent+4 years; 3–4 years healthcare IT experience; PACs/cardiology application support preferred; CIIP/PARCA/ServiceNow preferred; strong communication skills.
PACS, ServiceNow, Microsoft Office
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5d
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Help Desk Analyst
Trenton, New Jersey, United States
$28-$32/hr HybridFull Time, Contract
CAI
CAI: Provides global IT services and contingent workforce management solutions.
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
ticketing systems, computer, mouse, keyboard, monitor
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2mo
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Enterprise Imaging Analyst
Radnor, Pennsylvania, United States
$78k-$121k/yr HybridFull Time
Main Line Health
Main Line Health: Integrated non-profit health system serving the Philadelphia suburbs.
3+ YOEBachelor's in technical/clinical field or equivalent +4 yrs, 3+ years healthcare IT support, PACS/cardiology app experience preferred, Microsoft Office proficiency, ServiceNow experience preferred, CIIP/PARCA preferred.
PACS, ServiceNow, Microsoft Office
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3w
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Business System Analyst
Reading, Pennsylvania, United States
HybridFull Time
Boscov's
Boscov's: Operates a regional chain of full-service family department stores.
Communicate with stakeholders, document testable requirements (BRDs, user stories), use Jira, perform data and process analysis, work with SQL and databases, create technical/process diagrams, and support SDLC delivery; Python and retail experience preferred.
Jira, Microsoft Visio, Lucidchart, Draw.io, SQL, Python
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3w
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URBN Operations Systems Analyst
Gap, Pennsylvania, United States
OnsiteFull Time
Urban Outfitters
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
2+ YOE2+ years logistics/distribution or related technical experience; knowledge of warehouse systems, data relationships, problem-solving, communication, and ability to support DC software and processes.
Manhattan Associates Warehouse Management System (WMS), WMS- AS400, WM / PkMS, Microsoft Office, Labor Management (LM), AL Systems, Vanderlande Industries, TGW Automation
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6d
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Senior Analyst Security Operations
Basking Ridge, New Jersey, United States
$75k-$123k/yr OnsiteFull Time
Verizon
VerizonNYSE: VZ: Provides wireless, broadband, and telecommunications services to customers.
3+ YOEBachelor's degree or 4+ years' experience, 3+ years of relevant experience, and experience in telecommunications, legal, customer service, or technical support. Must obtain and maintain National Security Clearance.
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6d
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Senior Analyst Security Operations
Basking Ridge, New Jersey, United States
$75k-$123k/yr OnsiteFull Time
Verizon
VerizonNYSE: VZ: Global provider of wireless, internet, and communication services.
Bachelor's degree or 4+ years' experience, 3+ years relevant experience, and wireless telecommunications, legal, customer service, or technical support experience. Must obtain and maintain National Security Clearance.
Verizon Wireless, Verizon Wireless billing, Verizon Wireless network systems
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