21 technical support analyst jobs at 16 companies in Reading, PA
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
Longwood Gardens: Operates a public botanical garden and provides horticultural education.
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
Dauphin County: Provides municipal government services to the Dauphin County community.
1+ YOEHigh school diploma plus a two-year related college degree and one year supporting technical systems and users. Requires Windows, networking, hardware, software, security, documentation, and troubleshooting skills.
Windows Active Directory, Microsoft Windows Server, Microsoft Windows 11, VPN, Hexagon ICAD 9.4, MFA, LAN, CAD
Brandywine Realty TrustNYSE: BDN: Owns and develops urban office and mixed-use real estate.
2+ YOERequires 2+ years in desktop, technical, service desk, or endpoint support; Windows, Microsoft 365, Entra ID, Intune, Teams, mobile device, networking, troubleshooting, documentation, on-call, travel, and lifting capability.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, iOS, Android, VPN, Microsoft Teams Rooms, Microsoft Intune, Microsoft Entra ID, Azure Active Directory, TCP/IP
TierPoint: Provides data center colocation and managed cloud infrastructure services.
2+ YOEProvide 24/7 customer support, troubleshoot technical events, document and escalate tickets, type 50 WPM, and use Microsoft Office and Windows applications.
St. Luke's University Health Network: Operates a network of hospitals and medical education facilities.
2+ YOEProvide remote technical support for users; perform diagnostics, troubleshooting, incident escalation; 2 years PC/LAN or service desk experience preferred; associate degree in IT/CS or high school with comparable experience.
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract
Susquehanna International Group: Global quantitative trading and market making firm.
1+ YOEPreferred bachelor's degree in IT, information systems, computer engineering, or similar; 1+ year technical support experience; PC/laptop troubleshooting; Windows 10/11 and Office 365 experience.
Microsoft 365, Windows 10, Windows 11, Microsoft Office 365, PowerShell, Python
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteFull Time
Susquehanna International Group: Global quantitative trading firm specializing in proprietary financial markets.
1+ YOEBachelor's degree preferred; 1+ year technical support experience required. Requires PC/laptop hardware and software troubleshooting, Windows 10/11 and Office 365 experience; PowerShell or Python scripting is a plus.
cloud, BYOD, Microsoft 365, Windows 10/11, PowerShell, Python, Microsoft Office 365
Helpdesk Analyst | End User Support | Experienced Hire
Bala Cynwyd or Philadelphia
OnsiteContract, Full Time
Susquehanna International Group: Global quantitative trading firm providing proprietary financial market liquidity.
1+ YOEBachelor's degree in IT, information systems, computer engineering, or similar preferred; 1+ year technical support experience required; PC/laptop troubleshooting skills and Windows 10/11 and Office 365 experience required.
Microsoft 365, Windows 10, Windows 11, Office 365, PowerShell, Python
Imagine360: Provides self-funded health plan solutions for employers.
0+ YOEHigh school diploma or GED and 0–1 years of IT support, customer service, help desk, or technical support experience; equivalent education, internships, lab work, or hands-on training accepted.
Microsoft Windows, macOS, ManageEngine, Jira, Freshservice, ITIL, VPN, VoIP
2+ YOEBachelor's degree preferred or equivalent experience; 2+ years supporting business systems with customer support, reporting, and issue resolution. Requires Oracle HCM configuration, reporting, Excel, and technical troubleshooting experience.
Oracle HCM, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint
Carpenter TechnologyNYSE: CRS: Manufactures and distributes high-performance specialty alloys and powders.
2+ YOEHigh school diploma required; technical degree preferred. Requires 2+ years with manufacturing processes and knowledge-based systems, object-oriented programming, AION Language, system analysis, testing, implementation, and support.
Arora Engineers: Provides infrastructure engineering, construction management, and smart technology solutions.
Experience in service desk or technical support; knowledge of Windows, Microsoft 365, identity, networking, VPNs, cloud operations, security, troubleshooting, documentation, and customer communication.
Windows 11 Professional, Windows Server 2019/2022, ManageEngine Endpoint Central, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Office, Active Directory, Microsoft Entra ID, DNS, DHCP, TCP/IP, Cisco Meraki, Cisco AnyConnect VPN, Microsoft Azure, PowerShell
Main Line Health: Provides comprehensive hospital, specialty, and outpatient healthcare services.
3+ YOEBachelor's in technical/clinical field or equivalent+4 years; 3–4 years healthcare IT experience; PACs/cardiology application support preferred; CIIP/PARCA/ServiceNow preferred; strong communication skills.
Main Line Health: Integrated non-profit health system serving the Philadelphia suburbs.
3+ YOEBachelor's in technical/clinical field or equivalent +4 yrs, 3+ years healthcare IT support, PACS/cardiology app experience preferred, Microsoft Office proficiency, ServiceNow experience preferred, CIIP/PARCA preferred.
Boscov's: Operates a regional chain of full-service family department stores.
Communicate with stakeholders, document testable requirements (BRDs, user stories), use Jira, perform data and process analysis, work with SQL and databases, create technical/process diagrams, and support SDLC delivery; Python and retail experience preferred.
Jira, Microsoft Visio, Lucidchart, Draw.io, SQL, Python
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
2+ YOE2+ years logistics/distribution or related technical experience; knowledge of warehouse systems, data relationships, problem-solving, communication, and ability to support DC software and processes.
Manhattan Associates Warehouse Management System (WMS), WMS- AS400, WM / PkMS, Microsoft Office, Labor Management (LM), AL Systems, Vanderlande Industries, TGW Automation
BlackRockNYSE: BLK: Provides investment management and financial technology services globally.
0+ YOEBachelor’s degree in computer science, engineering, information systems, or equivalent experience; 0–3 years in production support or related technical roles; Linux/Unix, networking, monitoring, incident management, and automation familiarity.
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
Bachelor's degree or equivalent experience; experience in client service or account support; strong technical aptitude, communication, analytical and problem-solving skills; experience with data or reporting tools a plus.
PJM Interconnection: Operates the electric power grid and wholesale energy markets.
5+ YOEBachelor's degree in engineering, computer science, business, economics, mathematics, or equivalent experience; 5 years as an engineer or analyst; quantitative and qualitative analysis, mathematical and electrical theory, troubleshooting, and technical support skills.
ChristianaCare: Provides hospital care and outpatient medical services.
2+ YOEBachelor's degree in a relevant field, 2-3 years equivalent experience, and over 3 years of Workday Learning enterprise administration experience; technical support preferred.