21 technical support analyst jobs at 21 companies in Benbrook, TX
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Technical Support Analyst
Fort Worth or Irving
OnsiteFull Time
FDH Aero: Global supply chain and component distributor for aerospace industries
3+ YOEBachelor's or equivalent experience,3+ years supporting Microsoft desktop users,helpdesk/networking support,customer service,Active Directory,VOIP,O365 and basic networking knowledge.
Microsoft O365 Suite, Call Center unity, Active Directory, VOIP, TCIP, LAN/WAN
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
Amatriot Group: Provides IT consulting and mission-critical technology support services.
4+ YOE4+ years as technical business analyst supporting Agile projects; SQL, Oracle, SQL Server experience; JIRA use; data analysis; writing business, technical and data lineage documents.
Infor: Provides industry-specific cloud enterprise software for global businesses.
Troubleshoot and resolve complex web/API issues for HR Talent, perform SQL and code-level debugging, communicate with customers, and mentor junior staff.
First Command Financial Services: Financial planning, banking, and insurance for military families.
3+ YOEBachelor's or equivalent experience with 3+ years in IT call centers or systems, advanced Microsoft/Windows knowledge, strong troubleshooting, ticketing, and communication skills.
Orion180: Provides homeowners insurance policies through an innovative technology platform.
2+ YOEL2/L3 escalation owner for connected device portfolio; 2+ years technical/product support; bachelor's in technical field or equivalent experience preferred; U.S. citizen or green card required; experience with ticketing platforms and reporting tools.
OmniDesk, Zendesk, ServiceNow, Power BI, Microsoft Excel
Sr Analyst, Technical - Compliance API, LLM Gateway & GenAI Tool Support
Bellevue or Frisco
$92k-$166k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
5+ YOEBachelor's degree plus 5 years (or advanced degree plus 3 years) in platform operations/IT; experience with API/gateway and LLM gateway operations, data retention, access management, compliance data fulfillment, technical writing, and stakeholder management.
Claude, OpenAI, Microsoft Copilot, Entra ID, Azure AD
Distribution Application Support Analyst Associate
Fort Worth, Texas, United States
$65k-$86k/yrHybridFull Time
Oncor Electric Delivery: Provides electricity transmission and distribution services to Texas consumers.
1+ YOEHigh school diploma/GED and at least 1 year using relevant applications or equivalent experience in application support, systems operations, or a related technical environment.
Maximo, Worktech, JIRA, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
San Diego or Dallas or Knoxville or Denver or United States
$85k-$110k/yrOnsiteFull Time
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years as a business analyst supporting engineering/technical teams; experience with engineering/GIS software, application portfolio management, APIs/integrations, Agile familiarity, and strong analytical and communication skills.
Westwood Professional Services: Engineering and design services for infrastructure and energy projects.
2+ YOE2+ years CAD production/support experience with proficiency in AutoCAD and/or Civil 3D; associate degree or technical certification preferred; strong troubleshooting, organizational, and communication skills.
AutoCAD, Civil 3D, Sheet Set Manager (SSM), Autodesk
Rochester or Cincinnati or Irving or Tempe or Phoenix or St Petersburg
$62k-$97k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
1+ YOEBachelor's preferred; minimum 1 year experience in customer service, technical troubleshooting, Paychex/related industry, and Salesforce/CRM; ability to analyze processes, test solutions, and support tool management.
Holland & Knight: Global law firm providing legal and lobbying services.
2+ YOEBachelor's degree, 2+ years related experience, PC configuration/troubleshooting, knowledge of data transfer, data privacy, iManage/Milan/ServiceNow, Active Directory, Windows Server, virtualization, and client technical support.
iManage, Milan, ServiceNow, Windows Office Suite, Microsoft Office Suite, Windows Server, Active Directory, FTP, Windows File Share Administration
Ensign ServicesNASDAQ: ENSG: Provides administrative and clinical support to post-acute healthcare facilities.
1+ YOEProvide phone and ticketed IT support, troubleshoot Windows desktops, laptops, printers, Citrix and productivity apps; 1+ year technical support experience preferred; strong communication and prioritization skills; background check required.
Citrix, PointClickCare, Net Health, Workday, Windows 10, Microsoft Office (2013/2016/2019), Exchange, Active Directory
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
2+ YOE2+ years relevant experience, bachelor's degree preferred, strong analytical and problem-solving skills, SQL querying, API familiarity, ability to write technical requirements and support SDLC, experience with Jira/Confluence/GitHub/Postman/Kafka.
SQL, Atlassian JIRA, Atlassian Confluence, GitHub, Postman, Kafka, Enterprise Data Warehouse, Fiserv, Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft SharePoint
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ YOEProvide Tier 1 technical support, troubleshoot desktop/network/hardware/software issues, log and escalate incidents, and support job scheduling; requires bachelor’s or 2 years equivalent, service-desk experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, WebEx, TCP/IP, DNS, DHCP, Microsoft Active Directory, Citrix, SolarWinds, OpCon
Velocity: Provides managed voice, data, and network infrastructure solutions.
3+ YOEProvide Tier 1 technical support for desktops, hardware, software and connectivity; strong Windows and basic networking knowledge (DHCP, DNS, NAT, subnets); customer service and ticketing skills; 3+ years experience or related degree.
Digital RealtyNYSE: DLR: Provides global data center, colocation, and interconnection solutions.
5+ YOE5+ years with Oracle HCM Cloud or similar; Bachelor’s degree; strong analytical and communication; technical background in Java, PL/SQL, Web Services; experience with integrations and data migration.