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21 technical support analyst jobs at 19 companies in Brookhaven, GA

1mo
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Waystar
WaystarNASDAQ: WAY: Provides cloud-based healthcare payment and revenue cycle management software.
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
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2w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
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2d
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Sr Technical Support Analyst
Norcross or Omaha
HybridFull Time
ACI Worldwide
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
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2w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
LexisNexis Risk Solutions
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
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2w
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Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Infor
Infor: Provides industry-specific cloud enterprise software for global businesses.
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
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5d
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Support Analyst
Chamblee, Georgia, United States
HybridFull Time
PlayOn! Sports
PlayOn! Sports: Technology platform for high school sports ticketing and streaming.
High school diploma or equivalent; strong problem-solving, communication, and customer-service skills; experience with ticketing systems and technical support tools.
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3w
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Quality Analyst, Technical Support
Chandler or Alpharetta
HybridFull Time
Ministry Brands
Ministry Brands: Provides management software and screening services for religious organizations.
1+ YOE1+ year customer support or database experience; knowledge of SQL/SQL Server, Zendesk, DataDivers; basic understanding of U.S. court system; strong written and verbal communication; high school diploma, associate preferred.
DataDivers, ZenDesk, SQL Server, SQL, Nectar
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1w
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Software Support Analyst I
Temple, Georgia, United States
OnsiteFull Time
i3 Verticals
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
2+ YOEHigh school diploma, 2 years software support experience, strong troubleshooting and verbal/written communication skills, proficiency with computer/technical concepts.
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1w
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Business Support Analyst 1
Atlanta, Georgia, United States
$42k-$67k/yr OnsiteFull Time
Technical College System of Georgia
Technical College System of Georgia: Provides technical education and workforce development across Georgia.
1+ YOEAssociate degree in business or related field and 1 year relevant experience; Excel proficiency; ability to support accounting, reconcile accounts, assist Workday implementation, and communicate with non-technical users.
Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Workday, LAS
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1d
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Senior Technical Compliance Analyst
Overland Park or Ashburn or Suwanee
OnsiteFull Time
QTS Data Centers
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
2+ YOEBachelor's degree or equivalent, minimum 2 years supporting compliance/risk/governance, hands-on GRC/IRM experience, strong writing and analytical skills, ability to manage audits and stakeholder engagement.
GRC, Integrated Risk Management (IRM)
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1mo
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Senior Yardi Application Support Analyst
Denver or Chicago or Atlanta
$95k-$105k/yr OnsiteFull Time
AIR Communities
AIR Communities: Owns and operates residential apartment communities across the US.
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Yardi Voyager 8, CRM IQ, SiteManager, RentCafe, Voyager 7S, VoyagerPlus SI Flex, VendorCafe, SQL
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2mo
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Junior IT Analyst
Atlanta, Georgia, United States
HybridFull Time
Marcura
Marcura: Digital workflow and payment solutions for the maritime industry
3+ YOE3+ years technical support and hardware experience; IT equipment, servers, workstations; Windows and Office support; ticketing system familiarity; strong organization/documentation.
Microsoft Windows, Microsoft Office, Zendesk, IT hardware, Router configuration, Workstation imaging
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5d
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Service Desk Analyst
Atlanta, Georgia, United States
OnsiteFull Time
D4C Dental Brands
D4C Dental Brands: Dental support organization managing pediatric and orthodontic dental practices
2+ YOE2+ years technical support experience, proficiency with Windows/macOS, Office 365, Active Directory, networking fundamentals, MDM, strong communication and troubleshooting skills.
Windows, macOS, Microsoft Office Suite, Office 365, Adobe, Active Directory, TCP/IP, DNS, DHCP, MDM
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1w
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Distribution Analyst, Technology - Fairburn, GA
Fairburn, Georgia, United States
OnsiteFull Time
Southern Nuclear
Southern Nuclear: Operates nuclear energy plants to generate carbon-free power.
Provide technical support and leadership for GIS, Fulcrum, FME, Unifier, Power BI and related distribution applications; coordinate projects, vendors and cross-functional teams to maintain grid reliability and asset data integrity.
Fulcrum, Feature Manipulation Engine (FME), FME Desktop/Server, Python, Arcade, JavaScript, Unifier, Power BI, ArcGIS, ArcGIS Utility Network, SQL, C#, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Primavera
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3w
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IT Functional Analyst II - SAP Supply Chain
Atlanta, Georgia, United States
HybridFull Time
Paradies Lagardère
Paradies LagardèreEuronext Paris: MMB: Operates retail stores and restaurants in North American airports.
Experience implementing and supporting SAP Supply Chain and EWM, troubleshooting SCM issues, collaborating with cross-functional teams, and creating technical/functional documentation.
SAP, SAP EWM, SAP MM, SAP SCM
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2w
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Clinical Informatics Analyst - EPIC Optime Anesthesia
Gainesville, Georgia, United States
OnsiteFull Time
Northeast Georgia Health System
Northeast Georgia Health System: Operates multi-hospital systems providing clinical care and wellness services.
5+ YOEAssociate/Technical degree or equivalent experience, 5+ years IT application/operations experience, clinical systems support, troubleshooting, testing, training, and strong communication skills.
EPIC Optime, Electronic Medical Records (EMR)
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5d
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Sr. Business Analyst III Legal Technology & Operations (81720)
Atlanta, Georgia, United States
HybridFull Time
Centurion Health
Centurion Health: Provides medical and behavioral health services in correctional facilities.
Optimize legal processes, manage legal technology platforms, support eDiscovery and information governance, translate legal requirements into technical solutions; experience with legal or regulated environments preferred.
LawVu, ProLaw, Relativity, Microsoft 365 Compliance Center, Microsoft 365, Microsoft SharePoint Online, Microsoft Teams, Power Platform
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6d
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Application Security Associate Analyst (Application Security Team)
Atlanta, Georgia, United States
OnsiteFull Time
Truist
TruistNYSE: TFC: Offers personal banking, business lending, and investment management services.
2+ YOEBachelor's in IT/CS,2+ years in business systems analysis or system support,programming foundation (Python,Java,JavaScript,C#),familiarity with SAST/SCA,CI/CD,EMR not mentioned,ability to produce technical documentation and automation.
Python, Java, JavaScript, C#, JSON, CSV, GitLab, GitHub, Azure DevOps, ServiceNow VR, LLM APIs
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3w
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SOC Shift Lead - Information Security
Atlanta or Louisville or Las Vegas or Seattle or Indianapolis or New York City or Grand Prairie or Chicago or Arlington
$103k-$185k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
3+ YOEBachelor's or equivalent and minimum 3 years in support/operations or design with experience across multiple information security domains; SOC, SIEM, EDR, incident response, and technical leadership experience preferred.
SIEM, EDR, Windows, Cloud Forensics
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