Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
ACI WorldwideNASDAQ: ACIW: Powering the world's real-time electronic payments ecosystem.
5+ YOE5+ years technical support/product operations experience in payments or fintech; proficiency with SQL, APIs, SFTP, log review, Jira/CRM; strong communication and incident/problem management skills.
SQL, REST, SOAP, JSON, XML, SFTP, Jira, Salesforce, ServiceNow, Zendesk, Microsoft Teams
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
PlayOn! Sports: Technology platform for high school sports ticketing and streaming.
High school diploma or equivalent; strong problem-solving, communication, and customer-service skills; experience with ticketing systems and technical support tools.
Infor: Provides industry-specific cloud enterprise software for global businesses.
Troubleshoot and resolve complex web/API issues for HR Talent, perform SQL and code-level debugging, communicate with customers, and mentor junior staff.
Ministry Brands: Provides management software and screening services for religious organizations.
1+ YOE1+ year customer support or database experience; knowledge of SQL/SQL Server, Zendesk, DataDivers; basic understanding of U.S. court system; strong written and verbal communication; high school diploma, associate preferred.
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
2+ YOEHigh school diploma, 2 years software support experience, strong troubleshooting and verbal/written communication skills, proficiency with computer/technical concepts.
QTS Data Centers: Operates and provides large-scale data center colocation and infrastructure.
2+ YOEBachelor's degree or equivalent, minimum 2 years supporting compliance/risk/governance, hands-on GRC/IRM experience, strong writing and analytical skills, ability to manage audits and stakeholder engagement.
AIR Communities: Owns and operates residential apartment communities across the US.
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Georgia Power: Provides electric power generation, transmission, and distribution services.
3+ YOEBachelor's degree in a related technical field or GIS certificate, plus 3+ years of professional GIS experience; requires advanced GIS, spatial analysis, database, automation, and technical support skills.
Esri ArcGIS Pro, Esri ArcGIS 10.x, Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, FME by Safe Software, Esri ArcGIS Enterprise, Esri Utility Network, ModelBuilder, Python, SQL, Relational Database Management Systems (RDBMS), AutoCAD, CADD, Visual Basic, VBA, Microsoft SharePoint, Utility and Pipeline Data Model (UPDM)
Marcura: Digital workflow and payment solutions for the maritime industry
3+ YOE3+ years technical support and hardware experience; IT equipment, servers, workstations; Windows and Office support; ticketing system familiarity; strong organization/documentation.
Microsoft Windows, Microsoft Office, Zendesk, IT hardware, Router configuration, Workstation imaging
Atlanta or Dallas or Gainesville or Orlando or Overland Park or Salt Lake City
RemoteFull Time
CRHNYSE: CRH: Manufactures and distributes diversified building materials and construction products.
5+ YOEBachelor’s degree in a technical field, 5+ years supporting Oracle Cloud EPM, financial modeling, scripting, analytics, troubleshooting, documentation, and advanced Microsoft Excel skills; up to 25% domestic travel.
Financial Consolidation and Close Cloud Service (FCCS), Planning and Budgeting Cloud Service (PBCS), Enterprise Data Management Cloud Service (EDMCS), Oracle EPM Cloud, Snowflake, Tableau, Fivetran, Groovy, PowerShell, SAP, JDE, AX, NetSuite, EPM Automate, Microsoft Office, Microsoft Excel
D4C Dental Brands: Dental support organization managing pediatric and orthodontic dental practices
2+ YOE2+ years technical support experience, proficiency with Windows/macOS, Office 365, Active Directory, networking fundamentals, MDM, strong communication and troubleshooting skills.
Windows, macOS, Microsoft Office Suite, Office 365, Adobe, Active Directory, TCP/IP, DNS, DHCP, MDM
Kimley-Horn: Provides professional planning, engineering, and design consulting services.
ABET-accredited engineering bachelor's or master's degree by Summer 2027 in civil, environmental, or related engineering; ability to learn technical software and support civil engineering design and analysis.
AutoCAD, Civil 3D, Microsoft Excel, MicroStation, VISSIM, OpenRoads, Synchro, GIS
Southwire: Produces electrical wire, cable, and professional contractor tools.
0+ YOEHigh school diploma or GED required; 0–2 years of experience. Requires troubleshooting, investigation, process improvement, technical support, testing, analytical, UAT, and critical-thinking skills.
Southwire: Manufacturer of wire, cable, and electrical power solutions.
0+ YOEHigh school diploma or GED; 0–2 years of experience. Requires troubleshooting, investigation, process improvement, technical support, testing, analytical, user acceptance testing, and critical-thinking skills.
Paradies LagardèreEuronext Paris: MMB: Operates retail stores and restaurants in North American airports.
Experience implementing and supporting SAP Supply Chain and EWM, troubleshooting SCM issues, collaborating with cross-functional teams, and creating technical/functional documentation.
Northeast Georgia Health System: Operates multi-hospital systems providing clinical care and wellness services.
5+ YOEAssociate/Technical degree or equivalent experience, 5+ years IT application/operations experience, clinical systems support, troubleshooting, testing, training, and strong communication skills.
Sr. Business Analyst III Legal Technology & Operations (81720)
Atlanta, Georgia, United States
HybridFull Time
Centurion Health: Provides medical and behavioral health services in correctional facilities.
Optimize legal processes, manage legal technology platforms, support eDiscovery and information governance, translate legal requirements into technical solutions; experience with legal or regulated environments preferred.
LawVu, ProLaw, Relativity, Microsoft 365 Compliance Center, Microsoft 365, Microsoft SharePoint Online, Microsoft Teams, Power Platform