36 technical support analyst jobs at 34 companies in Georgia

4w
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Waystar
WaystarNASDAQ: WAY: Provides cloud-based healthcare payment and revenue cycle management software.
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
3w
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Technical Support Analyst I
Atlanta, Georgia, United States
OnsiteFull Time
RaceTrac
RaceTrac: Operates a chain of convenience stores and gas stations.
Provide technical support, install/configure hardware and software, troubleshoot recurring faults, support onboarding; CompTIA/Microsoft certifications a plus; up to 10% travel.
3d
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
1mo
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REEVES | Technical Support Analyst
Savannah, Georgia, United States
FieldFull Time
Bouygues
BouyguesEuronext Paris: EN: Diversified industrial group focused on construction, energy, and telecommunications.
3+ YOE3+ years technical support experience; troubleshoot hardware, software, networks; provide on-site customer support across territory; ability to lift 50 lbs; industry certs (A+, Network+, Security+, Microsoft, ITIL) preferred.
Windows 11, Windows Server, ServiceNow, Microsoft Office, Microsoft Teams, OneDrive, JWS Apex, OnBase, HeavyBid, HeavyJob, Network switches
3d
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
LexisNexis Risk Solutions
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
1mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
Gainsight
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
1mo
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REEVES | Technical Support Analyst Savannah, GA
Savannah or North Carolina or South Carolina or Georgia or Florida or Missouri or Arkansas
FieldFull Time
Colas
Colas: Constructs and maintains transportation infrastructure and road systems globally.
3+ YOE3+ years technical support/helpdesk experience; troubleshooting Windows, networks, printers, and applications; ServiceNow and Microsoft Office proficiency; ability to lift 50 lbs; travel within territory; industry certifications a plus.
Microsoft Windows 11, Windows Server, ServiceNow, Microsoft Office, Microsoft Teams, Microsoft OneDrive, JWS Apex, OnBase, HeavyBid, HeavyJob
3w
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Technical Support Analyst - Integrations, Tier 2
Georgia or North America
$70k-$85k/yr RemoteFull Time
First Advantage
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
Tier 2 application support role requiring experience with integrations, SQL/Microsoft SQL Server, APIs (REST/SOAP/JSON/XML), Jira/Confluence, ServiceNow, AWS/SFTP, troubleshooting complex issues, and strong communication skills. Associate or Bachelor's in CS/Technology preferred.
Jira, Confluence, AWS, SFTP, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring, Microsoft SQL Server, SQL, MongoDB, HTML, XSLT, APIs, REST, SOAP, XML, JSON, Web Services, ServiceNow
1w
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Technical Analyst
Hoover or Charlotte or Atlanta
$64k-$87k/yr HybridFull Time
Regions Bank
Regions BankNYSE: RF: Provides retail, commercial banking, wealth management, and mortgage services.
Bachelor's degree required; experience gathering technical and business requirements, Jira, Agile/Scrum, software testing, and strong analytical and communication skills. Preferred: SQL, workflow automation, integrations, and enterprise application support.
Jira, SQL
1d
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Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Infor
Infor: Provides industry-specific cloud enterprise software for global businesses.
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
2mo
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Sr. Analyst, CAF Technical Support and Reporting
Atlanta, Georgia, United States
OnsiteFull Time
CarMax
CarMaxNYSE: KMX: Operates a national network of used vehicle retail stores.
4+ YOEBachelor's in IT or 4+ years in technical/support; SQL, database, reporting, data analysis; dashboard development.
Microsoft SQL Server, SQL, Teradata, Relational DB Design, Data Migration, Scripting, Security and Data Protection, Unit Testing, Automated Testing
2w
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(Remote) Support Analyst
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yr RemoteFull Time
Cayenta
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
1mo
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Associate Technical Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yr RemoteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
1w
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Quality Analyst, Technical Support
Chandler or Alpharetta
HybridFull Time
Ministry Brands
Ministry Brands: Provides management software and screening services for religious organizations.
1+ YOE1+ year customer support or database experience; knowledge of SQL/SQL Server, Zendesk, DataDivers; basic understanding of U.S. court system; strong written and verbal communication; high school diploma, associate preferred.
DataDivers, ZenDesk, SQL Server, SQL, Nectar
1w
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SCM System Support Analyst
Birmingham or Atlanta
OnsiteFull Time
Southern Nuclear
Southern Nuclear: Operates nuclear energy plants to generate carbon-free power.
Provide technical and functional support for supply chain systems (Maximo, GEP, EZMax), perform data analysis and reporting, develop training and documentation; bachelor's degree preferred.
Maximo, Smart by GEP, GEP Quantum, EZMax, SQL, Microsoft Access, Power BI, Power Pivot, Microsoft SharePoint, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, JETS, TEAMS
1w
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Client Support Analyst II
Macon, Georgia, United States
RemoteFull Time
Skynet Innovations
Skynet Innovations: Provides managed IT and cybersecurity services for small businesses.
Provide intermediate technical support via phone and ticketing, document tickets, follow SLAs, escalate per IT Glue, troubleshoot servers, networking, AzureAD/Microsoft 365, and perform onsite visits; travel 25–50%.
IT Glue, Active Directory, VMware, Hyper-V, Microsoft Windows, Microsoft Servers, AzureAD, Microsoft 365, HRIS
6d
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Client Support Analyst Tier I
Alpharetta or Atlanta
HybridFull Time
Surgical Information Systems
Surgical Information Systems: Provides clinical and financial software for ambulatory surgery centers.
Provide technical support via phone/email, manage tickets, troubleshoot software issues, create knowledge articles, and maintain detailed client records; strong communication and time-management skills required.
SIS Systems
1w
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Technical & Bus Analyst - Data & Applications
Stone Mountain, Georgia, United States
$64k-$125k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE5+ years SIEM experience (Splunk preferred), expertise in log normalization (CIM/ECS), cloud logging (AWS/GCP/Azure), detection engineering, MITRE/NIST frameworks, and SOC/SIEM support.
Splunk, CIM, ECS, JSON, Syslog, NXLog, CloudTrail, OSQuery, EDR, DNS, WAF, MITRE ATT&CK, SIGMA, NIST 800-53
1w
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Software Support Analyst I
Temple, Georgia, United States
OnsiteFull Time
i3 Verticals
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
2+ YOE2 years related experience, high school diploma or equivalent, strong troubleshooting and communication skills, proficiency with computer/technical concepts, ability to prioritize and manage multiple responsibilities.
3w
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Senior Yardi Application Support Analyst
Denver or Chicago or Atlanta
$95k-$105k/yr OnsiteFull Time
AIR Communities
AIR Communities: Owns and operates residential apartment communities across the US.
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Yardi Voyager 8, CRM IQ, SiteManager, RentCafe, Voyager 7S, VoyagerPlus SI Flex, VendorCafe, SQL

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