Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
RaceTrac: Operates a chain of convenience stores and gas stations.
Provide technical support, install/configure hardware and software, troubleshoot recurring faults, support onboarding; CompTIA/Microsoft certifications a plus; up to 10% travel.
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
1+ YOE1+ year technical contact center/customer service experience preferred, strong problem-solving, communication, multitasking, and basic technical skills; ability to support via phone,email,chat.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, MS Teams, JIRA, Salesforce, Confluence, MyCRM, RNW
BouyguesEuronext Paris: EN: Diversified industrial group focused on construction, energy, and telecommunications.
3+ YOE3+ years technical support experience; troubleshoot hardware, software, networks; provide on-site customer support across territory; ability to lift 50 lbs; industry certs (A+, Network+, Security+, Microsoft, ITIL) preferred.
Windows 11, Windows Server, ServiceNow, Microsoft Office, Microsoft Teams, OneDrive, JWS Apex, OnBase, HeavyBid, HeavyJob, Network switches
LexisNexis Risk SolutionsNYSE: RELX: Provides data and analytics for risk management and compliance.
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Savannah or North Carolina or South Carolina or Georgia or Florida or Missouri or Arkansas
FieldFull Time
Colas: Constructs and maintains transportation infrastructure and road systems globally.
3+ YOE3+ years technical support/helpdesk experience; troubleshooting Windows, networks, printers, and applications; ServiceNow and Microsoft Office proficiency; ability to lift 50 lbs; travel within territory; industry certifications a plus.
Microsoft Windows 11, Windows Server, ServiceNow, Microsoft Office, Microsoft Teams, Microsoft OneDrive, JWS Apex, OnBase, HeavyBid, HeavyJob
First AdvantageNASDAQ: FA: Provides employment background screening and digital identity verification services.
Tier 2 application support role requiring experience with integrations, SQL/Microsoft SQL Server, APIs (REST/SOAP/JSON/XML), Jira/Confluence, ServiceNow, AWS/SFTP, troubleshooting complex issues, and strong communication skills. Associate or Bachelor's in CS/Technology preferred.
Jira, Confluence, AWS, SFTP, Single Sign-On (SAML), Admin Client, I-9, Workforce Monitoring, Microsoft SQL Server, SQL, MongoDB, HTML, XSLT, APIs, REST, SOAP, XML, JSON, Web Services, ServiceNow
Regions BankNYSE: RF: Provides retail, commercial banking, wealth management, and mortgage services.
Bachelor's degree required; experience gathering technical and business requirements, Jira, Agile/Scrum, software testing, and strong analytical and communication skills. Preferred: SQL, workflow automation, integrations, and enterprise application support.
Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Infor: Provides industry-specific cloud enterprise software for global businesses.
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
British Columbia or Guelph or Edmonton or Calgary or Burnaby or Winnipeg or London or Toronto or Richmond or Victoria or Markham or Oakville or North York or Mississauga or Ottawa or Ontario or Alberta or Nova Scotia or Manitoba or New Brunswick or Saskatchewan or Canada or United States or Alaska or Virginia or Vermont or Utah or Texas or Tennessee or South Carolina or North Carolina or New Hampshire or Maine or Kentucky or Iowa or Georgia or Florida or Arizona or Alabama or Bangor or Allen or Albany or Hueytown or Mobile
$60k-$75k/yrRemoteFull Time
Cayenta: Provides enterprise software solutions for utility and municipal organizations.
Experience supporting ERP systems with HR/payroll knowledge, strong troubleshooting and communication skills, ability to manage multiple support tickets, and technical aptitude with SQL/PLSQL/Uniface/Acucobol and APIs.
SQL, PL/SQL, Uniface, Acucobol, APIs, web services, Apache Tomcat
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$58k-$90k/yrRemoteFull Time
Highmark Health: Provides health insurance and integrated medical care services.
Bachelor's in Information Systems or related (or equivalent experience). Support clinical applications and infrastructure, assist requirements/testing, collaborate with stakeholders. Preferred ITIL/TOGAF/Six Sigma/PMP. Travel 25-50%.
Ministry Brands: Provides management software and screening services for religious organizations.
1+ YOE1+ year customer support or database experience; knowledge of SQL/SQL Server, Zendesk, DataDivers; basic understanding of U.S. court system; strong written and verbal communication; high school diploma, associate preferred.
Southern Nuclear: Operates nuclear energy plants to generate carbon-free power.
Provide technical and functional support for supply chain systems (Maximo, GEP, EZMax), perform data analysis and reporting, develop training and documentation; bachelor's degree preferred.
Maximo, Smart by GEP, GEP Quantum, EZMax, SQL, Microsoft Access, Power BI, Power Pivot, Microsoft SharePoint, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, JETS, TEAMS
Skynet Innovations: Provides managed IT and cybersecurity services for small businesses.
Provide intermediate technical support via phone and ticketing, document tickets, follow SLAs, escalate per IT Glue, troubleshoot servers, networking, AzureAD/Microsoft 365, and perform onsite visits; travel 25–50%.
IT Glue, Active Directory, VMware, Hyper-V, Microsoft Windows, Microsoft Servers, AzureAD, Microsoft 365, HRIS
Surgical Information Systems: Provides clinical and financial software for ambulatory surgery centers.
Provide technical support via phone/email, manage tickets, troubleshoot software issues, create knowledge articles, and maintain detailed client records; strong communication and time-management skills required.
i3 VerticalsNASDAQ: IIIV: Provides specialized software and payment solutions for public sector entities.
2+ YOE2 years related experience, high school diploma or equivalent, strong troubleshooting and communication skills, proficiency with computer/technical concepts, ability to prioritize and manage multiple responsibilities.
AIR Communities: Owns and operates residential apartment communities across the US.
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.