120 technical support analyst jobs at 86 companies in Brooklyn, MD
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Technical Support Analyst II
Baltimore or Maryland or Washington
$29-$30/hrOnsiteFull Time
American Red Cross: Provides disaster relief, emergency assistance, and blood donation services.
2+ YOEBachelor's degree or equivalent experience and at least 2 years of related experience. Requires technical troubleshooting, communication, prioritization, teamwork, and onsite support with travel to Maryland and DC locations.
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
4+ YOEBachelor's in CS/IT/cybersecurity,4 years Linux/UNIX IT support,ability to obtain Secret clearance,EMR not required,critical thinking and communication skills.
Linux, UNIX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio
Acclaim Technical Services: Provides language and intelligence services to U.S. federal agencies.
Requires CMA or DMA certification, Windows and Active Directory support experience, networking knowledge, troubleshooting skills, and active TS/SCI clearance with polygraph.
ITIL, Microsoft Windows, Windows Active Directory, Microsoft Office, TCP/IP, WebEx, Microsoft Teams, VoIP, VTC
Revolutional: Delivers advanced technology and mission support to federal agencies.
3+ YOEActive Top Secret clearance with SCI eligibility, Security+ certification, and 3+ years in IT support or system administration. Requires OS, hardware, software, network, security, backup, and disaster recovery experience.
Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
CACINYSE: CACI: Provides information technology and professional services to government clients.
7+ YOEActive Secret clearance, Bachelor’s degree,7+ years as a technical/business analyst supporting enterprise data platforms; experience with Agile, Azure DevOps or Jira, and cloud data solutions.
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
7+ YOEActive Secret clearance, Bachelor’s degree, 7+ years as a technical/business/systems analyst supporting enterprise data or cloud initiatives; experience with Agile, Azure DevOps or Jira, and working with Azure-based data platforms.
Microsoft Azure, Azure Data Factory, Azure Synapse Analytics, Azure Storage, Azure Functions, Azure SQL, Azure Monitor, Azure DevOps, Jira, Power BI
Far West Federal: Provides government agencies with mission-critical contracting and technology services.
5+ YOE5+ years providing IT services to federal customers, bachelor\u0002s degree or relevant experience, Secret clearance, Microsoft Office experience, strong customer service and project management.
Microsoft Office, LAN, Video Teleconferencing (VTC)
American Systems: Providing strategic engineering and IT solutions for government programs.
2+ YOEBachelor's degree in a relevant field, 2–5+ years in technical writing or project support, Secret clearance, Microsoft Office proficiency, strong communication, synthesis, organization, and analytical skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, Microsoft Teams, Confluence
mPower: Providing strategic consulting and IT services to federal agencies.
2+ YOEBachelor's degree plus 2 years or associate's degree plus 4 years of IT experience; application support, requirements analysis, documentation, testing, ITIL/Agile knowledge, communication skills, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, IT Service Management (ITSM), User Acceptance Testing (UAT), Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), Low-Code No-Code (LCNC)
AmentumNYSE: AMTM: Global provider of engineering, technical, and mission support services.
5+ YOEMastery of litigation-support software design, implementation, and troubleshooting; 5+ years hands-on experience with litigation-support software, cloud/server/PC environments, data migrations, and financial-crime cases.
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
CGINYSE: GIB: Provides information technology and business consulting services.
Experience in software solutions architecture, Agile/DevOps delivery, cloud (AWS/Azure), OpenShift, CI/CD, scripting (Python), proposal/capture support, and technical leadership for federal clients.
AWS, Microsoft Azure, Redhat OpenShift Container Platform (OCP), Jenkins, GitHub, GitLab, Python, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Systems Planning and Analysis: Provides technical and analytical support to national security agencies.
1+ YOEBachelor's degree in a technical field, 1–5 years of relevant experience, and active Secret clearance required. Experience with systems engineering tools, modeling languages, life cycle support, and technical documentation is desired.
Amatriot Group: Provides IT consulting and mission-critical technology support services.
7+ YOEBachelor's degree or equivalent experience; 7+ years supporting DoD technical programs; project, schedule, budget, procurement, RMF, IT accreditation, technical writing, and multidisciplinary team coordination experience; U.S. citizenship and Secret clearance eligibility.
Integrated Master Schedule (IMS), Microsoft Project, eMASS, NIST SP 800-53, DoD 8510.01 RMF, DISA STIGs, ANSYS, Cameo, Solidworks, OpenFOAM, Agile
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
5+ YOERequires 5+ years in IT or information assurance, TS/SCI clearance, Security+ certification, Windows and Linux experience, network troubleshooting, virtualization, containers, ITSM, and a bachelor's degree or equivalent experience.
Windows OS, Linux, LKVM, ESXi, Hyper-V, Docker, Podman, Kubernetes, JIRA Service Management, I-Help, Microsoft Office, Red Hat, SELinux, ACL, PAM, BASH, Puppet, YAML, TCP/IP, DHCP Server, DNS Server, PXE, Anaconda, Active Directory, Niagara Files, Public Key Infrastructure, Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools