29 technical support analyst jobs at 25 companies in Forest Park, IL
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Senior Technical Support Analyst
Lisle or Woodridge
$70k-$104k/yr RemoteFull Time
1+ YOEBachelor's degree plus 1 year relevant experience, master's degree, or 3 years relevant experience; technical vehicle diagnostics, Microsoft Office, troubleshooting, communication, and customer support skills required.
Microsoft Office, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Customer Relationship Management (CRM), screen sharing, remote desktop, case management system
6d
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Senior Technical Support Analyst
United States or Lisle or Tacoma
$70k-$104k/yr RemoteFull Time
1+ YOEBachelor's degree plus 1 year relevant experience, master's degree with no experience, or 3 years relevant experience. Requires U.S. work authorization and technical vehicle diagnostics experience.
Microsoft Windows, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, CRM
1w
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Technical Support Analyst II
Manteno, Illinois, United States
$80k-$95k/yr OnsiteFull Time
3+ YOERequires a bachelor's degree in information systems or IT certifications, 3–5 years of IT experience, strong communication and problem-solving skills, and expertise in hardware, software, networking, security, and systems administration.
Microsoft Office 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Active Directory, Mobile Device Management (MDM), Multi-factor Authentication (MFA)
2mo
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Technical Analyst
Des Moines or Baton Rouge or Lincoln or Rosemont or Cedar Rapids
$85k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, 5+ years analyst or platform admin experience, experience with enterprise platforms and GoAnywhere MFT, strong written/oral communication, Agile and Waterfall experience, system analysis and production support skills.
GoAnywhere MFT
1d
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Technical Analyst I, Evening
Joliet, Illinois, United States
$25-$27/hr OnsiteFull Time
2+ YOETwo years of technical support experience or equivalent training, high school diploma, strong data-entry and communication skills, and customer service ability. Associate degree and A+ certification preferred.
helpdesk phones, ticket system, spreadsheets, databases, operating systems, drivers, applications, AV
1mo
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Technical Business Analyst
Chicago, Illinois, United States
$80k-$100k/yr HybridFull Time
4+ YOEBachelor's degree,4–6 years business/systems analysis experience,strong communication and organizational skills,ability to translate business needs into technical requirements and support UAT and change management.
Jira, Azure DevOps, Confluence, Smartsheet, Lucidchart, Visio
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Customer Support Analyst
Chicago, Illinois, United States
$62k-$67k/yr HybridFull Time
Experience in software or healthcare technology customer support, technical troubleshooting, problem-solving, customer communication, and collaboration in a fast-paced environment; ability to learn new technologies and support tools.
AI, Support tools, Knowledge base, Automation
1mo
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API Support Analyst I
Chicago, Illinois, United States
$65k-$75k/yr HybridFull Time
Provide first-line technical support for API products, communicate technical concepts to clients, troubleshoot integrations, and follow support workflows.
API, FIX
3w
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Sr. Technical Business Analyst (Remote)
Oak Brook, Illinois, United States
$106k-$125k/yr RemoteFull Time
5+ YOERequires 5+ years in business or production support analysis, technical troubleshooting, requirements writing, Agile practices, SQL, diagnostic tools, and cross-functional communication.
SQL, MongoDB, Datadog, FullStory, Salesforce, Azure DevOps, Jira
1w
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Client Support Analyst
Toronto or Chicago
$88k-$105k/yr HybridFull Time
B2B technical support experience, preferably SaaS; familiarity with APIs, bank connectivity, payment formats, and treasury, banking, or accounting concepts; strong analytical, problem-solving, communication, and organizational skills.
SaaS, APIs, Alliance Lite 2, RSA, Symantec
3w
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Field IT Support Analyst (75% Travel)
Rosemont, Illinois, United States
$70k-$87k/yr FieldFull Time
3+ YOE3+ years technical support experience, ability to support business applications and devices, install and maintain network and hardware, run small projects, and travel frequently to distribution centers.
ERP, Warehouse Management Systems, Vocollect, XRS, PDA, CAT6, UPS
2mo
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Applications Analyst - Payroll Technical Specialist
Chicago or Canada
$70k-$122k/yr HybridFull Time
3+ YOE3+ years payroll experience in multi-site manufacturing; hands-on UKG and Workday payroll administration; Boomi/integration experience; advanced Microsoft Excel; bachelor’s degree preferred; ability to support union payroll and travel between U.S. and Canada.
UKG, Workday, Boomi, Microsoft Excel, HRIS
3mo
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IT Analyst
Bloomington or Chicago
$80k-$110k/yr OnsiteFull Time
2+ YOEBachelor's degree in CS/IS; 2+ years business programming; 2+ years IT technical support; Linux/UNIX; strong communication and analytical skills.
Azure, Office 365 Admin, Intune, Exchange, VMware ESXi, Python, JavaScript, PowerShell, ASP.NET, VB.NET, C#, XML, PHP, HTML, REST API, SQL, T-SQL, SAS, Docker, Kubernetes, GitHub
4d
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Program Analyst
Washington or Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$173k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-12 supporting data management, analytics, reporting systems, ETL, product development, stakeholder collaboration, and technical documentation; U.S. citizenship required.
Microsoft Business Intelligence Suite, Integrations Services, Analysis Services, Reporting Services, Pyramid Analytics, .NET Applications, Extract / Transfer / Load (ETL), SQL Server Reporting Services Reports (SSRS), Online Analytical Processing (OLAP) Cubes
2w
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IT Analyst
San Francisco or New York City or Chicago or United States or Costa Rica
$36k-$50k/yr HybridFull Time
Technical support expertise across Mac OS, Windows, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, Meraki, and Zoom, with experience in asset management, root cause analysis, projects, and AI tools.
Zoom, Meraki, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, SnipeIT, AssetSonar, ServiceNow, Microsoft SCCM, Notion AI, Perplexity, Claude, Descript, Runway, Midjourney, Microsoft Copilot, Mac OS, Windows
4w
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Application Analyst III
Evansville or Chicago or Lake Elmo
$78k-$153k/yr OnsiteFull Time
5+ YOEBachelor's in CIS or equivalent experience,5+ years supporting mortgage systems (Black Knight preferred),ability to document requirements,validate data,coordinate testing,and communicate with technical and non-technical audiences.
Black Knight
1mo
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Tax Analyst
Deerfield, Illinois, United States
$63k-$101k/yr OnsiteFull Time
3+ YOEBachelor's degree or HS+3yrs experience in public accounting/corporate tax, 1+ year reading technical tax documents, intermediate Microsoft Excel, tax return preparation, audit support, and up to 10% travel.
Microsoft Excel, Vertex, SAP
1mo
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Business Applications Analyst III – Workflow & Automation Platforms
Chicago, Illinois, United States
$85k-$115k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years as a business applications analyst or similar, hands-on support/implementation of workflow and automation platforms (Power Apps, Power Automate, Forms, Pipefy), Tier 2/3 technical support, strong documentation and stakeholder skills, eligible to work in the U.S. without sponsorship.
Microsoft Power Apps, Microsoft Power Automate, Microsoft Forms, Pipefy, Visio
1mo
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QAD ERP Analyst
Schaumburg or United States
$80k-$115k/yr RemoteFull Time
Provide QAD ERP technical support, troubleshoot issues, maintain and upgrade system, create user documentation and training, support integrations and report development.
QAD, API, EDI
2w
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IT Helpdesk Analyst
Hoffman Estates or Elgin or Wheeling or Hanover Park or Streamwood or Sycamore or DeKalb or McHenry or Palatine
$22-$30/hr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of IT helpdesk experience supporting 30+ users, hardware/software troubleshooting, Windows imaging, Active Directory, TCP/IP, and technical support skills.
Windows, Active Directory, TCP/IP, Citrix, Microsoft RDS, WordPress, Microsoft Office 365
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