26 technical support analyst jobs at 16 companies in Napa, CA
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Technical Support Analyst
Wilmington or Lewisville or Springfield or Tallahassee or Sacramento or Logan
HybridFull Time
CSC: Provides global business administration and compliance solutions.
Provide technical customer support for Lien Perfect products; document cases; use Microsoft products and CSC case tracking; strong problem-solving and communication skills.
Lien Perfect, CSC case tracking software, Microsoft
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
College Track: Empowers first-generation students to graduate college through long-term support.
2+ YOE2–4 years relevant IT experience; SaaS systems administration, user support, troubleshooting, security remediation, and strong communication skills.
Walnut Creek or Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$22-$32/hrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience, familiarity with help desk ticketing and remote support tools, High School diploma/GED required; ability to handle shipments, asset tracking, and AR device support preferred.
University of California, Davis: Public research university and academic medical center.
2+ YOE2+ years IT support experience; bachelor’s degree in IT/computer/data field or equivalent experience; skills installing/troubleshooting hardware/software, Microsoft products, and strong communication.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, Active Directory, Azure, Citrix, Adobe
Chicago or Irvine or Los Angeles or New York or San Francisco or Washington
$78k-$119k/yrOnsiteFull Time
Crowell & Moring: International law firm providing litigation and corporate legal services.
2+ YOEBachelor's in computer science or equivalent, 2+ years eDiscovery/litigation support experience, advanced knowledge of Relativity and litigation tools, MS Access/Excel/SQL skills, strong communication and problem-solving.
Relativity, RelOne, Concordance, Sightline, West Case Notebook, Casemap, Everchron, Ready Suite, Nuix, Brainspace, eCapture, Clearwell, Smartsheet, Microsoft OneNote, Microsoft Access, Microsoft Excel, SQL
WellSpace Health: Providing comprehensive medical and behavioral healthcare to underserved communities.
4+ YOEAssociates in technology or equivalent, 4+ years technical support experience, healthcare experience preferred, help desk ticketing, MSP experience, strong communication and problem-solving skills.
Active Directory, Microsoft Office, Windows, VPN, Cisco, Citrix, SharePoint
Munger, Tolles & Olson: A premier law firm providing high-profile litigation and corporate legal services and supporting business professionals.
2+ YOE2+ years supporting large (300+) environments, high school diploma/GED, ability to work nights/weekends and rotating on-call, strong communication and technical troubleshooting skills, ability to lift 50 lbs.
ServiceNow Help Desk Ticketing/Tracking Software, MS Office Suite, MS Word, Mobile Device Management software, DocXTools Suite, Ring Central, SharePoint, Microsoft 365, Citrix/VPN, iManage
Total Safety: Integrated industrial safety services and specialized equipment provider.
1+ YOEProvide administrative and technical operations support including invoice processing, vendor/customer coordination, data collection and analysis; Eclipse, Excel, Word helpful; high school diploma and 1+ years warehouse experience.
Burlingame or Santa Clara or San Jose or Palo Alto
$78k-$80k/yrOnsiteFull Time
Qualitest: AI-powered software testing and quality engineering services.
Coordinate pre-release device and feature testing, manage device inventory, support participants, troubleshoot technical issues, and document testing progress and results.
Information Systems Analyst 2, SSALLEX (5461C) #87759
Berkeley, California, United States
$38-$52/hrOnsiteFull Time
University of California, Berkeley: Public research university offering undergraduate and graduate education.
Manage and support integrated IT systems, provide Tier 2/3 technical support, develop and maintain scripts and integrations, and produce technical documentation. Bachelor's degree or equivalent experience preferred.
Practice Support – Social Media Collections and Relativity Analyst
Seattle or Los Angeles or New York or Portland or San Francisco or Washington D.C.
$113k-$129k/yrHybridFull Time
Davis Wright Tremaine: National law firm providing corporate legal and litigation services.
3+ YOEExperience with Relativity and eDiscovery workflows; strong organizational and technical skills; ability to manage multiple tasks; 3+ years related work experience; Bachelor’s or Associate’s degree.
Relativity, Page Vault, X1 Social Discovery, WebPreserver, Microsoft Office
Science Exchange: SaaS platform for R&D supplier management and procurement.
1+ YOEJapanese fluency, 1+ years customer or technical support experience, BS degree required (science preferred), Salesforce/ticketing experience, strong communication and analytical skills.
Information Technology Analyst IV - Law and Justice
Fairfield, California, United States
$130k-$158k/yrOnsiteFull Time
Solano County: Providing essential public services and governance to local residents.
5+ YOEBachelor's degree required; 5+ years progressive IT experience (software development or infrastructure); may require valid California Class C driver’s license; experience leading projects and providing advanced technical support.