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114 technical support analyst jobs at 84 companies in Washington, DC

1mo
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Technical Support Analyst
Washington, District of Columbia, United States
$60k-$75k/yr HybridFull Time
National Association of REALTORS
National Association of REALTORS: Provides advocacy, education, and resources for real estate professionals.
1+ YOE1-3 years IT support/help desk experience; basic knowledge of Windows, macOS, Microsoft 365, and computer hardware; strong customer service, troubleshooting, documentation, and organizational skills; willingness to learn new technologies.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft OneDrive, Microsoft SharePoint, Microsoft Exchange Online, Microsoft AD/Entra ID (Azure AD), Microsoft Intune, Zendesk, Jira Service Management
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1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
Brunswick Group
Brunswick Group: Provides strategic advisory services for high-stakes corporate communications.
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
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1w
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Technical Support Analyst I
Reston, Virginia, United States
$64k-$108k/yr HybridFull Time
BAE Systems
BAE SystemsLondon Stock Exchange: BA: Provides advanced defense, aerospace, and security technology solutions.
4+ YOEBachelor's in CS/IT/cybersecurity,4 years Linux/UNIX IT support,ability to obtain Secret clearance,EMR not required,critical thinking and communication skills.
Linux, UNIX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio
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2w
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Mid II- Technical Support Analyst
Warrenton, Virginia, United States
$78k-$85k/yr OnsiteFull Time
OCH Technologies
OCH Technologies: Provides IT and cybersecurity services for federal government agencies.
5+ YOEBachelor's in engineering/math/science; 5+ years relevant experience; ability to obtain/maintain Public Trust; 24/7 operational support experience; Microsoft Office and Windows/Linux proficiency; strong communication and problem-solving skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, Windows, Linux
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Technical Support Analyst – Maritime Sensing (ONR 321MS)
Arlington, Virginia, United States
OnsiteContract, Temporary
Stahl Companies
Stahl Companies: Provides program management and advocacy to connect commercial technology companies and small businesses with government programs.
10+ YOEActive Top Secret clearance, BS degree, 10+ years supporting S&T efforts for ASW/MIW (8 years with PMP). Requires DAWIA S&TM Level I or foundational engineering/technical management training, test-plan development, Navy S&T acquisition experience, and executive briefing skills.
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1d
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Technical Business Analyst
Arlington, Virginia, United States
$104k-$218k/yr HybridFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
7+ YOEActive Secret clearance, Bachelor’s degree,7+ years as a technical/business analyst supporting enterprise data platforms; experience with Agile, Azure DevOps or Jira, and cloud data solutions.
Azure DevOps, Jira, Azure Data Factory, Azure Synapse Analytics, Azure Storage, Azure Functions, Azure SQL, Azure Monitor, Power BI, CI/CD, DevSecOps
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1d
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Technical Business Analyst
Arlington, Virginia, United States
$104k-$218k/yr HybridFull Time
CACI International
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
7+ YOEActive Secret clearance, Bachelor’s degree, 7+ years as a technical/business/systems analyst supporting enterprise data or cloud initiatives; experience with Agile, Azure DevOps or Jira, and working with Azure-based data platforms.
Microsoft Azure, Azure Data Factory, Azure Synapse Analytics, Azure Storage, Azure Functions, Azure SQL, Azure Monitor, Azure DevOps, Jira, Power BI
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3w
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Technical Business Analyst
Owings Mills or Maryland or Colorado or Washington or Washington or New York or California or United States
$77k-$131k/yr HybridFull Time
T. Rowe Price
T. Rowe PriceNASDAQ: TROW: Provides global investment management and retirement planning services.
Experience as a technical/business or systems analyst in complex technology environments; strong requirements elicitation, stakeholder management, databases and SQL, APIs and integrations, data analysis/validation, Agile delivery, and support for test automation and AI initiatives.
AWS, SQL, APIs, Playwright, HireVue
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Technical Analyst
Washington, District of Columbia, United States
$124k-$186k/yr OnsiteFull Time
Amentum
AmentumNYSE: AMTM: Provides engineering, technology, and mission support to government agencies.
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
RelOne, Nuix, Axiom
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3w
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Sr. Technical Analyst
Fairfax, Virginia, United States
$80k-$172k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
Experience in software solutions architecture, Agile/DevOps delivery, cloud (AWS/Azure), OpenShift, CI/CD, scripting (Python), proposal/capture support, and technical leadership for federal clients.
AWS, Microsoft Azure, Redhat OpenShift Container Platform (OCP), Jenkins, GitHub, GitLab, Python, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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WBT - Tech Support Analyst I
Alexandria or Austin or Texas or Virginia or United States
$55k-$65k/yr RemoteFull Time
Advanced Solutions International
Advanced Solutions International: Cloud software for association and non-profit management.
2+ YOE2+ years technical support experience, bachelor's in IT/CS or equivalent experience, strong technical background, proficient with Windows/Windows NT, excellent communication and problem-solving skills.
TopClass, iMIS, OpenWater, Clowder Mobile, Windows, Windows NT
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Technical Business Analyst
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
Brown Advisory
Brown Advisory: Provides investment management and financial advisory services to global clients.
3+ YOE3+ years as a business analyst supporting applications, infrastructure, or security; experience with financial/portfolio systems (e.g., Addepar), data integrations, Agile, and project management tools; BS in IT/CS or related required; certifications preferred.
Addepar, Canoe Intelligence, Microsoft Project, Jira, Confluence, Atlassian Suite, GitHub, Redmine, Version One, Yodiz, Smartsheet, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Box.com
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3w
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Sr. Technical Analyst
Springfield, Virginia, United States
HybridFull Time
Maximus
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEBachelor's degree and 7+ years' experience in Child Support system modernization or related technical analysis, QA or PM roles; strong analytical, communication, and stakeholder skills; familiarity with databases, operating systems, cloud, and agile/waterfall methods.
Windows, Linux, UNIX, OS X, DB2, Oracle, Microsoft SQL Server, TOAD, Salesforce, Dynamics 365, Microsoft SharePoint, Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Smartsheet, Microsoft Project
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(Technical Targeter- Operations Support) Cyber Technical Analyst Principal
Chantilly, Virginia, United States
$124k-$207k/yr OnsiteFull Time
GCI
GCI: Engineering and analytics solutions for national security missions.
8+ YOE8+ years applying targeting, computer network exploitation, forensics, network administration, and technical analysis in intelligence contexts; proficiency with Windows/Linux and scripting; strong communication and independent execution.
Windows, Linux, CNE, IC
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2w
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Software Technical Business Analyst - Herndon, VA
Herndon or St. Louis
OnsiteFull Time
Hubbell
HubbellNYSE: HUBB: Designs and manufactures electrical products and utility infrastructure solutions.
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
Azure DevOps, Jira, Confluence, Visio, Lucidchart, Figma
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3w
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Technical Business Analyst
Owings Mills or Maryland or Colorado or Washington or District of Columbia or New York or California or United States
$77k-$131k/yr HybridFull Time
T. Rowe Price
T. Rowe PriceNASDAQ: TROW: Global investment management firm providing funds and retirement services.
Proven technical business/systems analysis experience; requirements elicitation and documentation; SQL, databases, APIs, data mapping and validation; support for test automation and AI initiatives; Agile experience.
AWS, SQL, Playwright
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1d
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Technical Business Analyst
McLean or Rockville
$96k-$105k/yr HybridFull Time
DMI
DMI: Provides end-to-end digital transformation and managed IT services.
5+ YOEProduce system-level requirements, SRS/ICD/API specs, create system diagrams, maintain traceability, support testing and code review; Bachelors plus 5+ years technical BA experience in federal IT.
Jira, Azure DevOps
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2mo
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Technical Targeting Analyst
McLean, Virginia, United States
OnsiteFull Time
The Britton Group
The Britton Group: Provides analytic services for national security programs
6+ YOEActive TS/SCI with polygraph; Bachelor's in a technical field or equivalent experience; 6+ years analytic/targeting experience; 3+ years supporting IC missions; familiar with targeting tools; strong communication; multitask in fast-paced environment.
Data Visualization Tools, Analytic Databases, Intelligence Analysis Tools, Cyber Threat Analysis Tools
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Senior Technical Business Analyst
Reston or Virginia or United States
$81k-$139k/yr RemoteFull Time
ICF
ICFNASDAQ: ICFI: Provides strategic consulting and technology services to global organizations.
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project
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Associate Tech Support Analyst
Washington, District of Columbia, United States
$29-$52/hr OnsiteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
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