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70 technical support associate jobs at 50 companies in Alexandria, VA

1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
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1mo
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
Interstate
Interstate: Global provider of moving, relocation, and logistics services.
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
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2mo
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Technical Support Specialist
Fredericksburg or United States
$28/hr OnsiteFull Time
Universal Dynamics
Universal Dynamics: Manufacturer of automation and material handling systems for plastics.
5+ YOEAssociate degree in Electrical or Mechanical Engineering Technology preferred; 5+ years’ experience with industrial equipment; strong communication; ability to read drawings; proficient with Microsoft Office, SAP, CRM.
SAP, CRM, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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2mo
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Technical Support Specialist
Fredericksburg, Virginia, United States
OnsiteFull Time
Piovan Group
Piovan Group: Manufacturer of industrial automation and process cooling systems.
5+ YOEAssociate degree preferred or 5+ years with industrial equipment, strong verbal/written communication, ability to read mechanical/electrical drawings and software code, familiarity with microprocessor controls, Microsoft Word/Excel/PowerPoint, SAP, CRM.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, CRM
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2w
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Senior Technical Support Specialist
Washington, District of Columbia, United States
$50-$74/hr RemoteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree plus 5 years' relevant experience in electronics/engineering/physics/chemistry; strong diagnostic, troubleshooting, CRM and Windows skills; English B2; ability to travel 15–30%.
CRM, Windows
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1mo
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
Markon Solutions
Markon Solutions: Provides professional program and engineering services to federal agencies.
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional 2 years in lieu of associate's), associate's in technical discipline required or substitution, experience preparing and reviewing technical documents with leadership.
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1w
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Replay Technical Support Specialist - Baltimore/Surrounding Cities
Baltimore, Maryland, United States
$45k-$55k/yr RemoteFull Time
DVSport
DVSport: Provider of instant replay and digital video analysis software.
Experience with servers, capture/playback video equipment, networking (managed switches, fiber, SFPs), video formats and editing; ability to travel, work nights/weekends, and support on-site events; associate or bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches
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1mo
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
Markon
Markon: Delivers management and technical consulting services to federal agencies.
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional experience in lieu of associate degree), associate degree in a technical discipline required or equivalent experience, customer-facing and works with senior leadership.
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3w
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Technical Support Assistant I - Non-Merit
Towson, Maryland, United States
$45k-$65k/yr OnsiteFull Time
Baltimore County
Baltimore County: Provides essential local government services for Baltimore County residents.
High school diploma required; basic office procedures, record keeping, MS Windows/Word/Excel competency; associate or bachelor's degree preferred; must provide proof of education/licenses.
Digital Recording System, Microsoft Windows, Microsoft Word, Microsoft Excel
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6d
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Technical IT Support - Help Desk(Job 1417)
Bethesda, Maryland, United States
$70k-$75k/yr OnsiteFull Time
DLH
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
1+ YOEBachelor's degree plus 1 year or associate degree plus 3 years of relevant IT experience; Google Workspace, Microsoft 365, Slack, ServiceNow, customer communication, and ability to obtain Public Trust clearance.
Google Sites, Google Workspace, Microsoft 365, Slack, ServiceNow, ITSM, Google Workspace, Microsoft 365, COTS, GOTS, SLA
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Associate Tech Support Analyst
Washington, District of Columbia, United States
$29-$52/hr OnsiteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
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1d
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Audience Support Associate, App Retention
United States or Washington, D.C.
$71k-$80k/yr HybridFull Time
NPR
NPR: Produces news, information, and music for public radio stations
3+ YOERequires 3–5 years in customer service or audience relations, software development process experience, technical aptitude, excellent communication, multitasking, and a bachelor's degree or equivalent experience.
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1mo
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Field Support Services, Associate
Lanham or Landover
$77k-$115k/yr OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
0+ YOEActive TS/SCI clearance, bachelor’s degree or equivalent experience, experience troubleshooting and supporting technical systems, ability to travel up to 50% CONUS/OCONUS and work outside normal hours.
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2mo
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Field Support Services, Associate
Landover, Maryland, United States
$80k-$128k/yr FieldFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
0+ YOEActive Top Secret/SCI clearance; BS/BA or MS (0 years) or HS/GED + 4 years; providing second-tier technical support, troubleshooting, installation/configuration, training; willingness to travel up to 50% and work outside normal hours.
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1w
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Study Support Technician II – Technical (Aquatics)
Ashburn, Virginia, United States
$49k-$62k/yr OnsiteFull Time
Howard Hughes Medical Institute
Howard Hughes Medical Institute: Conducts biomedical research and funds scientific education and discovery.
2+ YOEAssociate's or Bachelor's in life sciences or equivalent, 2 years aquatic husbandry or lab animal care, experience with transgenic colony techniques, embryo injections, microscope use, database recordkeeping, and Microsoft Office.
Microsoft Office
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1w
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Principal Research Associate Implementation & Customer Support -Hybrid
Bethesda, Maryland, United States
$115k-$144k/yr HybridFull Time
Westat
Westat: Provides research, data collection, and technical assistance services.
8+ YOEMaster's degree with 8+ years or Ph.D. with 5+ years relevant experience, including CMS contract work, CMMI payment model implementation, customer support/helpdesk, technical assistance, and technical support.
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4w
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Sr. Technical Representative - Lab Manager
Baltimore, Maryland, United States
$55k-$133k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOEU.S. citizen with active U.S. government clearance, Associates in STEM (or equivalent experience), 8+ years radar/lab support experience, SAP/Jira experience, strong communication and collaboration skills.
SAP, Jira, LX system
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1w
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Principal Research Associate-Implementation & Customer Support -Hybrid
Bethesda, Maryland, United States
$115k-$144k/yr HybridFull Time
Westat
Westat: Provides research, data collection, and technical assistance services.
8+ YOEMaster's degree with 8+ years or Ph.D. with 5+ years of relevant experience, including CMS contract work, CMMI payment model implementation, helpdesk operations, technical assistance, and technical support.
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2w
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Tier 2 APR After Hours Support
Washington, District of Columbia, United States
HybridFull Time
OBXtek
OBXtek: Provides IT and program management services to federal agencies.
2+ YOE2+ years technical support experience, Associate's degree in IT or equivalent experience; experience with VPN, imaging, account management, telecommunications, asset management, and federal environments; US citizenship and favorable Public Trust required.
Remedy, ServiceNow, Microsoft Outlook, Microsoft Teams, Office 365, SharePoint Online, Azure Virtual Desktop, Windows 10, Windows 11, VPN, WITS, Windows Hello for Business (WHfB)
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1w
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Biomedical Equipment Support Specialist
Washington, District of Columbia, United States
$55k-$131k/yr OnsiteFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOEAssociate degree or qualifying technical training/certification; experience varies by GS grade. Requires English proficiency, U.S. citizenship, technical troubleshooting, equipment maintenance, networking, documentation, and heavy lifting.
Computerized Maintenance Management System (CMMS), Microsoft Office, Windows, McAfee, Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), Virtual Local Area Networks (VLAN), Local Area Network (LAN)
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