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71 technical support associate jobs at 49 companies in Rockville, MD

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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
Interstate
Interstate: Global provider of moving, relocation, and logistics services.
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
Markon Solutions
Markon Solutions: Provides professional program and engineering services to federal agencies.
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional 2 years in lieu of associate's), associate's in technical discipline required or substitution, experience preparing and reviewing technical documents with leadership.
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1w
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Replay Technical Support Specialist - Baltimore/Surrounding Cities
Baltimore, Maryland, United States
$45k-$55k/yr RemoteFull Time
DVSport
DVSport: Provider of instant replay and digital video analysis software.
Experience with servers, capture/playback video equipment, networking (managed switches, fiber, SFPs), video formats and editing; ability to travel, work nights/weekends, and support on-site events; associate or bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
Markon
Markon: Delivers management and technical consulting services to federal agencies.
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional experience in lieu of associate degree), associate degree in a technical discipline required or equivalent experience, customer-facing and works with senior leadership.
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3w
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Technical Support Assistant I - Non-Merit
Towson, Maryland, United States
$45k-$65k/yr OnsiteFull Time
Baltimore County
Baltimore County: Provides essential local government services for Baltimore County residents.
High school diploma required; basic office procedures, record keeping, MS Windows/Word/Excel competency; associate or bachelor's degree preferred; must provide proof of education/licenses.
Digital Recording System, Microsoft Windows, Microsoft Word, Microsoft Excel
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Technical IT Support - Help Desk(Job 1417)
Bethesda, Maryland, United States
$70k-$75k/yr OnsiteFull Time
DLH
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
1+ YOEBachelor's degree plus 1 year or associate degree plus 3 years of relevant IT experience; Google Workspace, Microsoft 365, Slack, ServiceNow, customer communication, and ability to obtain Public Trust clearance.
Google Sites, Google Workspace, Microsoft 365, Slack, ServiceNow, ITSM, Google Workspace, Microsoft 365, COTS, GOTS, SLA
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Associate Tech Support Analyst
Washington, District of Columbia, United States
$29-$52/hr OnsiteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
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Federal Associate Customer Support Manager
Maryland or Virginia or Pennsylvania or Florida or Maryland or Washington
$60k-$70k/yr RemoteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
3+ YOEAssociate degree or 3+ years in customer support, account management, sales, project management, public safety, technical services, or related fields; Google and Microsoft Office proficiency required.
Google, Microsoft Office, Google applications
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1h
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CID Technical Specialist
La Plata, Maryland, United States
$64k-$111k/yr OnsiteFull Time
Charles County Sheriff's Office
Charles County Sheriff's Office: Full-service law enforcement agency serving Charles County, Maryland.
2+ YOEAssociate degree in criminal justice or related field, or equivalent experience and training; five years office experience or equivalent, two years computer terminal operation experience, typing 25 words per minute, and required investigative database certifications.
LinX, RAPID, Leads Online, Ftrace, Accurint, Criminal Justice Information System (CJIS), METERS, NCIC
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2d
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Audience Support Associate, App Retention
United States or Washington, D.C.
$71k-$80k/yr HybridFull Time
NPR
NPR: Produces news, information, and music for public radio stations
3+ YOERequires 3–5 years in customer service or audience relations, software development process experience, technical aptitude, excellent communication, multitasking, and a bachelor's degree or equivalent experience.
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Tech-support
Annapolis, Maryland, United States
$33/hr OnsiteContract
Belcan
Belcan: Provides engineering and technical staffing solutions for global industries.
2+ YOERequires US citizenship, CCNA or Security+ certification or equivalent, customer service experience, TCP/IP knowledge, Cisco troubleshooting, and HSRP/BGP experience. Requires 2 years' experience with high school diploma or 6 years with an associate degree.
TCP/IP, Cisco, HSRP, BGP, Air to Ground, DataLink
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Field Support Services, Associate
Lanham or Landover
$77k-$115k/yr OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
0+ YOEActive TS/SCI clearance, bachelor’s degree or equivalent experience, experience troubleshooting and supporting technical systems, ability to travel up to 50% CONUS/OCONUS and work outside normal hours.
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2mo
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Field Support Services, Associate
Landover, Maryland, United States
$80k-$128k/yr FieldFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
0+ YOEActive Top Secret/SCI clearance; BS/BA or MS (0 years) or HS/GED + 4 years; providing second-tier technical support, troubleshooting, installation/configuration, training; willingness to travel up to 50% and work outside normal hours.
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1w
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Study Support Technician II – Technical (Aquatics)
Ashburn, Virginia, United States
$49k-$62k/yr OnsiteFull Time
Howard Hughes Medical Institute
Howard Hughes Medical Institute: Conducts biomedical research and funds scientific education and discovery.
2+ YOEAssociate's or Bachelor's in life sciences or equivalent, 2 years aquatic husbandry or lab animal care, experience with transgenic colony techniques, embryo injections, microscope use, database recordkeeping, and Microsoft Office.
Microsoft Office
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Principal Research Associate Implementation & Customer Support -Hybrid
Bethesda, Maryland, United States
$115k-$144k/yr HybridFull Time
Westat
Westat: Provides research, data collection, and technical assistance services.
8+ YOEMaster's degree with 8+ years or Ph.D. with 5+ years relevant experience, including CMS contract work, CMMI payment model implementation, customer support/helpdesk, technical assistance, and technical support.
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Associate Scrum Master / Project Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
InquisIT
InquisIT: Provides IT services and cybersecurity for federal government agencies.
2+ YOE2+ years supporting technical projects or Agile teams; working knowledge of Agile/Scrum; experience with Jira/Azure DevOps and Microsoft 365; strong technical writing and communication skills; bachelor\u0002s degree or equivalent.
Jira, Azure DevOps, Microsoft 365, Word, Excel, Teams, Outlook, SharePoint, Microsoft Project, Microsoft Visio, Lucidchart
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Sr. Technical Representative - Lab Manager
Baltimore, Maryland, United States
$55k-$133k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOEU.S. citizen with active U.S. government clearance, Associates in STEM (or equivalent experience), 8+ years radar/lab support experience, SAP/Jira experience, strong communication and collaboration skills.
SAP, Jira, LX system
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Principal Research Associate-Implementation & Customer Support -Hybrid
Bethesda, Maryland, United States
$115k-$144k/yr HybridFull Time
Westat
Westat: Provides research, data collection, and technical assistance services.
8+ YOEMaster's degree with 8+ years or Ph.D. with 5+ years of relevant experience, including CMS contract work, CMMI payment model implementation, helpdesk operations, technical assistance, and technical support.
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Biomedical Equipment Support Specialist
Washington, District of Columbia, United States
$55k-$131k/yr OnsiteFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOEAssociate degree or qualifying technical training/certification; experience varies by GS grade. Requires English proficiency, U.S. citizenship, technical troubleshooting, equipment maintenance, networking, documentation, and heavy lifting.
Computerized Maintenance Management System (CMMS), Microsoft Office, Windows, McAfee, Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), Virtual Local Area Networks (VLAN), Local Area Network (LAN)
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