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52 technical support associate jobs at 37 companies in Gaithersburg, MD

1mo
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Associate Technical Support Engineer
Washington or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Michigan or Minnesota or North Carolina or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Texas or Virginia or Washington or Wisconsin or West Virginia or Wyoming
$81k-$93k/yr RemoteFull Time
OPEXUS
OPEXUS: Software for government process management and legal data discovery.
Customer-facing technical support for government users; troubleshooting front-end issues, documenting incidents, coordinating escalations; US citizenship and ability to obtain Public Trust clearance required.
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1w
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Technical Support Technician
Westminster, Maryland, United States
$42k-$57k/yr OnsiteFull Time
Carroll Community College
Carroll Community College: Provider of higher education, workforce training, and certification programs.
2+ YOEAssociate degree or equivalent experience, 2+ years related technical support experience, ability to install/configure hardware and software, work with Active Directory, and perform medium physical work.
Active Directory, Adobe CS, Microsoft Word, AutoCAD, 3 Studio Max, Android, iOS, macOS, Windows, Apple TV, 3d printers
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3w
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PC Technical Support
Springfield, Virginia, United States
$20-$24/hr OnsiteFull Time
Interstate
Interstate: Global provider of moving, relocation, and logistics services.
High school diploma (associate preferred), proven PC support experience, strong Windows/macOS and networking knowledge, Microsoft Office familiarity, excellent communication and problem-solving skills; preferred certifications include CompTIA A+ and MCP.
Windows, macOS, Microsoft Office, Active Directory, ServiceNow, Jira, TCP/IP, DNS, VPN
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1w
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RTS Sr Technical Support Specialist.
Stafford Springs or Connecticut or Arvada or Amherst or Allen or Ashburn or Anderson
$50-$74/hr RemoteFull Time
Thermo Fisher Scientific
Thermo Fisher ScientificNYSE: TMO: Sells equipment and chemicals for scientific research and healthcare.
5+ YOEAssociate degree or 5+ years technical experience with electron microscopy; strong multidisciplinary troubleshooting, project leadership, training, documentation, remote support, and customer relationship skills; valid passport and willingness to travel 25–50%.
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1w
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GLP Technical Support Specialist
Fort Detrick, Maryland, United States
OnsiteFull Time
Chenega IT Enterprise Services
Chenega IT Enterprise Services: Provides professional IT and mission support services to government agencies.
Associate or Bachelor's in life sciences, experience supporting laboratory operations and GLP/regulatory activities, ability to maintain records and inventories, follow SOPs, and pass background and drug screening.
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2w
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
Markon
Markon: Provides professional services and management consulting for government agencies.
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional experience in lieu of Associate's), Associate's in a technical discipline, EMR not mentioned.
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2w
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Junior Technical Writer
Annapolis Junction, Maryland, United States
$80k-$95k/yr OnsiteFull Time
Markon Solutions
Markon Solutions: Provides professional program and engineering services to federal agencies.
2+ YOEActive TS/SCI with polygraph, 2 years technical writing experience (or additional 2 years in lieu of associate's), associate's in technical discipline required or substitution, experience preparing and reviewing technical documents with leadership.
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Associate Tech Support Analyst
Washington, District of Columbia, United States
$29-$52/hr OnsiteFull Time
UnitedHealth Group
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
3+ YOEHigh School diploma/GED, 3+ years desktop/technology support experience with Windows 10/11, 2+ years networking (TCP / IP, LAN, WAN), 2+ years Microsoft Office troubleshooting, ability to travel locally, strong communication and troubleshooting skills. Certifications (CompTIA A+/Network+, Microsoft) and Bachelor's degree preferred.
Windows 10, Windows 11, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, TCP / IP, LAN, WAN, Bomgar, Altiris, Android, iOS, iPad, iPhone, enterprise-approved AI tools, service ticketing / tracking systems, Remote Control / Remote Assistance tools
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3w
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Field Support Services, Associate
Lanham or Landover
$77k-$115k/yr OnsiteFull Time
KBR
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
0+ YOEActive TS/SCI clearance, bachelor’s degree or equivalent experience, experience troubleshooting and supporting technical systems, ability to travel up to 50% CONUS/OCONUS and work outside normal hours.
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Field Support Services, Associate
Landover, Maryland, United States
$80k-$128k/yr FieldFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
0+ YOEActive Top Secret/SCI clearance; BS/BA or MS (0 years) or HS/GED + 4 years; providing second-tier technical support, troubleshooting, installation/configuration, training; willingness to travel up to 50% and work outside normal hours.
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Associate Scrum Master / Project Support Specialist
Washington, District of Columbia, United States
OnsiteFull Time
InquisIT
InquisIT: Provides IT services and cybersecurity for federal government agencies.
2+ YOE2+ years supporting technical projects or Agile teams; working knowledge of Agile/Scrum; experience with Jira/Azure DevOps and Microsoft 365; strong technical writing and communication skills; bachelor\u0002s degree or equivalent.
Jira, Azure DevOps, Microsoft 365, Word, Excel, Teams, Outlook, SharePoint, Microsoft Project, Microsoft Visio, Lucidchart
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2w
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Sr. Technical Representative - Lab Manager
Baltimore, Maryland, United States
$55k-$133k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOEU.S. citizen with active U.S. government clearance, Associates in STEM (or equivalent experience), 8+ years radar/lab support experience, SAP/Jira experience, strong communication and collaboration skills.
SAP, Jira, LX system
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2d
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Tier 2 APR After Hours Support
Washington D.C., District of Columbia, United States
HybridFull Time
OBXtek
OBXtek: Provides professional services and technical solutions to federal agencies.
2+ YOE2+ years technical support experience, Associate's in IT or equivalent, experience with VPN, imaging, OS upgrades, telecommunications, asset management, Remedy/ServiceNow; US citizenship and ability to maintain Public Trust required.
Remedy, ServiceNow, Azure Virtual Desktop, Microsoft Outlook, Microsoft Teams, Office 365, SharePoint Online, Windows 10, Windows 11, Linc-Pass (PIV Card), WHfB, VPN
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IT Support Specialist
Lutherville-Timonium or Baltimore
$20-$25/hr OnsiteFull Time
Baltimore Country Club
Baltimore Country Club: Operates a private member-owned golf and social club.
1+ YOEAssociates degree or equivalent technical study, 1+ years IT/production experience, Network+ or A+ knowledge, Microsoft Office proficiency, AV event setup, troubleshooting PCs/printers/scanners/handhelds, able to lift 40 lbs and work flexible shifts including weekends/holidays.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
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1w
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OCIO Strategic Support Analyst, F-35
Crystal City, Virginia, United States
$120k-$199k/yr HybridFull Time
Serco
SercoLondon Stock Exchange: SRP: Provides professional outsourcing services to governments worldwide.
6+ YOEActive Secret clearance, onsite support 2+ days/week in Crystal City, VA, 6+ years relevant experience with 4+ years analysis and 2+ years technical, bachelor’s degree (or associate+4 years), strong analytical and DoD acquisition knowledge.
Master Data Management (MDM), SAP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft Office Suite, DevSecOps
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2mo
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Program Support Specialist (Radiation Health Program)
Bethesda, Maryland, United States
$75k-$80k/yr OnsiteFull Time
West 4th Strategy
West 4th Strategy: Provides technology and professional services to federal government agencies.
1+ YOEAssociate degree,1+ year supporting lab/technical or quality-controlled operations,knowledge of ionizing radiation dosimetry,proficiency with SQL,EMR/Office tools,attention to detail,and ability to meet production timeliness;U.S. citizenship and active secret clearance required.
SQL, Microsoft Excel, Power BI, Microsoft Access, Microsoft PowerPoint, Microsoft Publisher, Microsoft Office Suite
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1d
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Information Technology Support Specialist - TS/SCI w/Poly
Annapolis Junction, Maryland, United States
$34-$46/hr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOEAssociates degree, CompTIA Security+ within 3 months, TS/SCI with poly required, 5+ years help-desk/technical support experience, proficiency with remote access and ticketing systems, US citizenship required.
Help Desk Software, Remote Support, remote access tools
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2d
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
Hewlett Packard Enterprise
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
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Membership Associate - National Academy of Sciences
Washington, District of Columbia, United States
$30-$38/hr HybridFull Time
National Academies of Sciences, Engineering, and Medicine
National Academies of Sciences, Engineering, and Medicine: Provides objective advice on science, engineering, and medicine.
6+ YOEHigh school diploma/GED and six years related professional experience; strong administrative, technical, meeting coordination, database management, communications, and problem-solving skills; ability to process travel/financial reconciliations and supervise temporary staff.
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2d
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Clinical Associate
Arlington or United States
$51k-$101k/yr RemoteFull Time
Abbott
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
Bachelor's or equivalent, ability to meet vendor credentialing (may include COVID-19 vaccination), clinical and technical support experience in electrophysiology, strong communication, ability to travel for case coverage.
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