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172 technical support engineer jobs at 130 companies in San Rafael, CA

3w
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Technical Support Engineer
Fremont, California, United States
$100k-$140k/yr FieldFull Time
Nova
NovaNASDAQ: NVMI: Provider of metrology and process control solutions for semiconductors.
5+ YOEExperience in semiconductor or analytical instrument technical support, strong problem-solving, data analysis, customer relations, and training delivery; able to lift, bend, and work in fab environments; willing to travel ~30%.
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4w
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Senior Technical Support Engineer
San Carlos, California, United States
$126k-$182k/yr OnsiteFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOEBachelor's in a life-science/engineering field,5+ years technical support experience in biotech or instrumentation,expertise with lab instruments,issue-triage,quality/complaint handling,strong communication and problem-solving.
Jira, Microsoft Excel, Python
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2mo
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Technical Support Engineer
Palo Alto, California, United States
$80k-$90k/yr FieldFull Time
Sciton
Sciton: A Silicon Valley producing laser and energy technologies for aesthetic and medical applications.
5+ YOEAssociate degree in electronics or related field, 5+ years field service/technical support experience with electromechanical systems, knowledge of laser/optical systems, calibration, schematics interpretation, strong troubleshooting and customer skills, willingness to travel.
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2mo
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Sr. Technical Support Engineer
San Francisco or United States
$124k-$255k/yr RemoteFull Time
Pinterest
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and creative ideas.
4+ YOE4+ years partner/solution/support engineering or integrations experience; API integration experience; comfortable leading partner calls; able to write/read complex scripts (Python or shell); bachelor’s degree or equivalent experience.
Pinterest API, SDKs, Python, shell scripting, AI
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1mo
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Technical Support Engineer
San Francisco, California, United States
$120k-$139k/yr OnsiteFull Time
Merge
Merge: Unified API platform for connecting B2B software integrations.
2+ YOE2+ years in technical/support or solutions engineering; strong API/integration troubleshooting, log and scripting debugging, excellent verbal/written communication, customer-facing experience, and participation in on-call rotation.
APIs, Slack, Microsoft Teams, Merge Unified, Merge Agent Handler, Merge Gateway
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Technical Support Engineer
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
2+ YOE2+ years B2B technical support or engineering experience; ability to debug and triage customer issues, write scripts using APIs, functional SQL knowledge, strong written/verbal communication, customer empathy.
TypeScript, Python, Ruby, SQL, Pylon, Zendesk, Front, Slack, APIs
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1mo
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Technical Support Engineer 4
Fremont, California, United States
OnsiteFull Time
Mattson Technology
Mattson Technology: Designs and manufactures advanced semiconductor wafer processing equipment.
2+ YOEBachelor's in engineering or physical science, 2+ years systems engineering, hands-on lab troubleshooting (oscilloscope), experience with semiconductor plasma chambers preferred, strong communication and project management skills.
oscilloscope
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Technical Support Engineer, Metronome
United States or New York City or Seattle or South San Francisco
$137k-$206k/yr RemoteFull Time
Stripe
Stripe: Provides global financial infrastructure and payment processing for businesses.
2+ YOE2+ years B2B customer-facing technical support or engineering experience; ability to debug/triage bugs, communicate technical concepts, write scripts using APIs, and use SQL.
Typescript, Python, Ruby, SQL, APIs, Pylon, Zendesk, Front, Slack
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1mo
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Technical Support Engineer
San Francisco or New York City or London or Sydney
$90k-$125k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
2+ YOEBachelor's in a technical field required, 2+ years in a customer-facing technical role, strong SQL proficiency and query performance troubleshooting, data modeling and visualization skills, experience supporting cloud services preferred.
SQL, Snowflake, Redshift, BigQuery, GCP, AWS, Python
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1mo
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Technical Support Engineer
San Francisco or Seattle or New York City
$90k-$115k/yr HybridFull Time
Socure
Socure: Provide AI-driven identity verification and fraud prevention software.
3+ YOEBachelor's degree, 3+ years in SaaS technical support, U.S. citizenship required, experience with APIs and SQL, proficiency with AI-assisted tools (ChatGPT/Claude/Copilot), strong communication and customer-empathy skills.
ChatGPT, Claude, Copilot, GitHub Copilot, Cursor, SQL, APIs, iOS, Android, LLM
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1mo
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Technical Support Engineer
New York City or San Mateo
$48-$54/hr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
Troubleshoot Verkada platform (network, hardware, software, electrical), advise customers on installation/configuration, communicate complex technical issues, collaborate with Engineering/Product, and create knowledge base content. Bachelor’s required.
Verkada platform, Linux, Python
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1mo
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Technical Support Engineer
San Francisco or Israel
$90k-$120k/yr RemoteFull Time
Coralogix
Coralogix: AI-powered observability and security data platform.
5+ YOE5+ years in technical customer-facing support, hands-on Cloud DevOps (AWS/Azure/GCP), observability tooling experience, BA/BSc in Computer Science or equivalent, strong English communication and customer-facing skills.
EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch, Azure, GCP, Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger, ELK, Elastic-search, Logstash, Kubernetes, Docker, Regular Expressions, Lucene, PromQL, Python, Perl, Ruby
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1w
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Sr Principal Technical Support Engineer
Livermore or California
$136k-$179k/yr HybridFull Time
FormFactor
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
8+ YOE8+ years related experience with probe card and wafer probing expertise; field support, failure analysis, data analysis, microscopy, and strong customer communication skills required; Mandarin/Korean a plus.
Microsoft Office, Probe Cards, Probe Stations, Automated Test Equipment (ATE), Wafer Prober, Wafer Sort
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Senior Technical Support Engineer
Redwood City or Austin
$119k-$178k/yr OnsiteFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
5+ YOE5+ years of technical support experience or a computer science master's with 3+ years; requires troubleshooting, enterprise architecture, databases, cloud platforms, ETL, and integration expertise.
Informatica Cloud, PowerCenter, PowerExchange, ETL, SaaS, Oracle, SQL Server, PostgreSQL, Snowflake, Databricks, ADLS, AWS, Azure, GCP, Linux, Windows, AIX, Mainframes
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7h
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Technical Support Engineer
Sunnyvale, California, United States
OnsiteFull Time
Coram AI
Coram AI: AI-powered cloud video security and access control platform.
Requires production networking troubleshooting, networking fundamentals, Linux command-line and diagnostics experience, clear communication, problem-solving, and a bachelor's degree in a related technical field.
Intercom, Linux, Bash, Python, APIs, NVRs
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3d
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Technical Support Engineer, L2
San Francisco or Sofia or United States or North America or Europe or Australia
$96k/yr RemoteFull Time
LucidLink
LucidLink: Cloud-native file streaming for real-time remote collaboration.
2+ YOE2+ years technical support experience, fluent English, experience with macOS/Windows/Linux, AWS, virtualization and troubleshooting; able to reproduce issues, collect debug data, and run live debug sessions.
macOS, Windows, Linux, AWS
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1w
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Senior Technical Support Engineer
San Francisco, California, United States
RemoteFull Time
Centric Software
Centric Software: AI-driven product lifecycle management and retail planning platform.
5+ YOE5+ years technical support experience, bachelor’s/master’s in IT or related, strong software troubleshooting, SQL Server/Oracle, cloud (AWS/Azure/Google Cloud), customer-facing experience, familiarity with PLM/PLM implementation.
SQL Server, Oracle, AWS, Azure, Google Cloud, Centric 8
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1mo
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Technical Support Engineer
San Francisco, California, United States
$100k-$120k/yr HybridFull Time
Sentry
Sentry: Developer platform for error tracking and performance monitoring.
4+ YOE4+ years in support/systems/software; mastery of Python/JavaScript/Java/Ruby; deep distributed-systems knowledge; LLM orchestration (RAG) familiarity; strong communication and debugging skills.
Python, JavaScript, Java, Ruby, React, GitHub, Discord, MCP (Model Context Protocol), CI/CD, Sentry, RAG
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1mo
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Technical Support Engineer
Sunnyvale, California, United States
$100k-$140k/yr OnsiteFull Time
ThinkingAI
ThinkingAI: Enterprise platform for deploying autonomous AI agent teams.
3+ YOE3+ years supporting big data or enterprise SaaS platforms; proficiency in Java, Python or Shell scripting, SQL/MySQL, Linux; experience with Hadoop, Hive, Kafka, Redis; Mandarin fluency required.
Java, Python, Shell, Linux, MySQL, SQL, Hadoop, Hive, Kafka, Redis, Flink, Trino, Docker, Kubernetes, AWS, GCP, Azure, SDK
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3w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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