32 technical support lead jobs at 24 companies in Bartlett, IL

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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
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Community Support Team Lead
Chicago, Illinois, United States
OnsiteFull Time
SteelSeries
SteelSeriesNasdaq Copenhagen: GN: Designs and manufactures premium gaming peripherals and accessories.
3+ YOE3+ years in social media/community or combined with technical/customer support; strong written communication, organization, judgment, troubleshooting, content creation; experience with Zendesk, Sprout Social, Microsoft Suite, and PowerBI.
Zendesk, Sprout Social, Microsoft Suite, PowerBI, Discord, Reddit, Twitter/X, Trustpilot, Google Reviews
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IT Lifecycle Team Lead
Chicago, Illinois, United States
$96k-$144k/yr HybridFull Time
TYLin
TYLin: Engineering and design services for transportation and building infrastructure.
7+ YOE2+ MgmtLead and mentor lifecycle support analysts; 7+ years IT support experience, 2+ years leading technical teams; strong Windows and Microsoft 365 skills, CMDB/ITIL and ticketing experience, hardware troubleshooting, procurement, vendor coordination, and reporting.
Windows, Microsoft 365, CMDB, ITIL, AutoCAD, BIM, Bentley, CRM, ERP
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
1d
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
4d
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Systems Engineer Lead
Waukegan, Illinois, United States
OnsiteFull Time
Henry Broch & Co
Henry Broch & Co: Provides food ingredient processing, custom blending, and contract packaging services.
Lead ERP implementation and support, configure integrations and middleware, administer Linux and databases, write SQL, mentor technical staff; bachelor's in related field preferred.
SQL, MySQL, Microsoft SQL Server, Systemd, Cron, OpenSSH, Common Lisp, Python, Go, Power BI, ERP, APIs, middleware, AI-assisted coding tools
2w
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SOC Shift Lead - Information Security
Atlanta or Louisville or Las Vegas or Seattle or Indianapolis or New York City or Grand Prairie or Chicago or Arlington
$103k-$185k/yr HybridFull Time
Elevance Health
Elevance HealthNYSE: ELV: Provides health insurance plans and integrated healthcare services.
3+ YOEBachelor's or equivalent and minimum 3 years in support/operations or design with experience across multiple information security domains; SOC, SIEM, EDR, incident response, and technical leadership experience preferred.
SIEM, EDR, Windows, Cloud Forensics
2d
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Senior Service Desk Technician, Executive Support
Chicago, Illinois, United States
$60k-$85k/yr HybridFull Time
Applied Systems
Applied Systems: Provider of cloud-based management software for the insurance industry.
3+ YOE3+ years enterprise service desk experience, technical lead/ escalation experience, strong Windows/macOS/AD/Azure AD/GPO/Intune knowledge, ITIL familiarity, BS or equivalent preferred, strong communication and analytical skills.
Windows, macOS, Active Directory, Azure AD, GPO, Intune, Kandji, Microsoft 365
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Customer Experience Truck Fleet Advocate
Shorewood, Illinois, United States
$60k-$75k/yr OnsiteFull Time
TransChicago Truck Group
TransChicago Truck Group: Full-service commercial truck dealership providing vehicle sales and maintenance.
8+ YOE8+ years in sales/product support/technical knowledge; 1+ year as a technical support lead.
2mo
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Senior Computer and Network Technician
Chicago, Illinois, United States
$30-$35/hr OnsiteFull Time
NerdsToGo
NerdsToGo: Providing on-site IT support and computer repair services.
3+ YOEProvides advanced on-site technical support, manages networks, and leads complex projects for residential and small business clients.
Microsoft 365, Active Directory, Azure AD, Azure, AWS, Google Cloud Platform, RMM, PSA, Office Suite, Windows OS, Windows Server, MacOS, Networking (Routers, Firewalls, TCP/IP, WAPs), Office Applications
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Applications Engineer
Chicago or Charlotte or Dallas or New York or Washington DC or Los Angeles
$100k-$125k/yr HybridFull Time
Katten Muchin Rosenman
Katten Muchin Rosenman: International law firm providing legal representation and advisory services.
5+ YOE3rd level support for Firm applications; lead technical projects; automation with PowerShell; Intune and M365 administration; strong communication.
PowerShell, Microsoft Intune, Microsoft 365, iManage Cloud, AI tools, Copilot
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Sr Account Mgr - WPS
Ticonderoga or Naperville or New York or United States
$135k-$203k/yr OnsiteFull Time
Ecolab
EcolabNYSE: ECL: Provides water, hygiene, and infection prevention solutions and services.
7+ YOEBachelor's degree, 7 years technical or field sales experience, current driver's license, ability to lead and coach district reps, technical/problem-solving skills, and ability to support large strategic accounts in the paper industry.
4w
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Designs and manufactures advanced aerospace and defense systems.
6+ YOEBachelor's +8 yrs or Master's +6 yrs supporting U.S. Government contracts/project management; experience leading technical teams, managing cost/schedule/technical performance, EVM knowledge; Secret clearance required; 25% travel.
Earned Value Management (EVM)
3w
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
Northrop Grumman
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
8+ YOE3+ MgmtBachelor's +8 yrs (or Master's +6 yrs) supporting U.S. Government contracts or 12 yrs relevant experience; 3 yrs leading technical performance; active DoD Secret clearance; EVM experience; program management of cost, schedule, and technical performance.
Earned Value Management (EVM)
3w
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IT Manager, Ops Tech Solutions (OTS)
Channahon or Romeoville
$117k-$160k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ Mgmt5+ years leading technical teams across locations, IT operations management experience, Linux/Unix administration, stakeholder communication, experience in 24x7 support environments, bachelor's degree or equivalent experience.
Linux, Unix, Windows, Android
2w
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Outsourced Accounting Manager - Life Science (51992)
Braintree or Chicago or Florham Park or New York City or Philadelphia or Worcester or San Diego
$90k-$200k/yr RemoteFull Time
Citrin Cooperman
Citrin Cooperman: Provides accounting, tax, and business advisory services for companies.
Manage day-to-day financial operations, lead onshore/offshore teams, prepare financial statements, perform reconciliations, support ERP conversions, and provide technical accounting and client-facing communication.
Quickbooks, Xero, Dynamics, NetSuite, Intacct, Microsoft Excel
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IS MANAGER-NON-CLIN APPLICATIONS (Chicago, IL, US, 60680)
Chicago, Illinois, United States
OnsiteFull Time
Gateway Foundation
Gateway Foundation: Provides substance use and mental health disorder treatment services.
5+ YOE3+ MgmtBachelor's in IT/CS required; 5+ years supporting HRIS/ERP, 3+ years technical lead/people management; experience with HRIS/HCM and ERP platforms, integrations, Microsoft 365; PMP preferred.
HRIS, UKG, Workday, SAP, Oracle, ADP, Microsoft Dynamics, NetSuite, Microsoft 365, APIs, middleware
2w
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Director, Process Engineering
North Chicago, Illinois, United States
$161k-$305k/yr HybridFull Time
AbbVie
AbbVieNYSE: ABBV: Develops and sells innovative pharmaceutical and biopharmaceutical medicines.
10+ YOELead process engineering for large biopharmaceutical capital projects; provide technical governance, review PFDs/P&IDs, ensure regulatory and safety compliance, oversee contractors and support commissioning and technology transfer.
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Market Developer - Personal Care and Nutrition (Bellevue, WA, US, 98004)
Chicago or Bellevue or The Woodlands
$80k-$98k/yr OnsiteFull Time
Univar Solutions
Univar Solutions: Distributes industrial chemicals and specialty ingredients to global businesses.
2+ YOEBachelor's degree or equivalent, 2+ years technical support or direct sales, Windows and database experience, Microsoft Office with strong Excel and Dynamics skills, consultative selling, lead/opportunity management, travel up to 20%.
Windows, Microsoft Office, Microsoft Excel, Microsoft Dynamics
4w
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Building Automation Project Engineer
Oakbrook Terrace, Illinois, United States
$82k-$130k/yr FieldFull Time
RoviSys
RoviSys: Independent provider of comprehensive process and building automation solutions.
Design and lead building automation projects, provide technical guidance to small teams, perform instrumentation/electrical design, configure DDC/PLC/DCS systems, support onsite startup and commissioning; HVAC and controls experience required.
Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC, Insight, Distech controllers, Eclypse Controllers, FactoryTalk Suite, RS Logix, Studio 5000, PlantPAx DCS, Facility Explorer, Metasys, Niagara N4, VBA, Python, Kepware OPC server, ThinManager, VMware, P&ID, DDC, PLC, DCS