41 technical support lead jobs at 25 companies in Lansing, IL
4d
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Operations Lead
Chicago, Illinois, United States
$60k-$80k/yr FieldFull Time
Technical field service, AV, IT support, or electronics experience preferred; requires troubleshooting skills, computer, camera, and printer familiarity, a valid driver's license, U.S. work authorization, and ability to lift 50 pounds.
2w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
2w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
1d
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Team Lead, Technical Billing
Schaumburg or Alpharetta
$47k-$66k/yr HybridFull Time
3+ YOEThree years of billing, invoicing, or financial transaction experience; peer support or task coordination; preferred finance, accounting, or business degree; advanced Excel and required SQL, Visual Basic, or Access experience.
Microsoft Excel, SQL, Visual Basic, Access
1w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
1w
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SUPERVISOR, TECHNICAL SERVICES (OFFICE OF ECONOMIC DEVELOPMENT) ACTIVELY RECRUITED
Cook County, Illinois, United States
$108k-$119k/yr HybridFull Time
4+ YOE2+ MgmtBachelor's degree in information technology, computer information systems, or related field; four years of technical support experience; and two years of supervisory or lead experience.
QBIC
2mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years leading AI and data solution delivery, 5+ years as a technical advisor or delivery lead and supporting sales, AWS expertise, project management skills, and a bachelor's degree or equivalent experience.
AWS, Bedrock, Agent Core, Nova, Data, AI, Infrastructure, Machine Learning (ML), Generative AI, Data Engineering, Data Science, Physical AI, Statements of Work (SOW)
3d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
4w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
3d
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
13h
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Field Service Manager - Food Processing
Elk Grove Village or Iowa
$110k-$150k/yr FieldFull Time
5+ YOE2+ MgmtRequires 5+ years in technical support or service management, including 2+ years leading teams; project management, customer service, communication, problem-solving, valid driver's license, and U.S. passport required.
3w
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Workflow Automation Lead
Saint Paul or Lake Elmo or Chicago or Indianapolis or Evansville
$98k-$199k/yr OnsiteFull Time
5+ YOE5+ years supporting or delivering CRM, workflow, or automation solutions; translating business needs into technical workflow solutions; tracking measurable outcomes and partnering cross-functionally.
1w
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Lead Field Service Technician
Milwaukee or Madison or Des Plaines
HybridFull Time
6+ YOENICET 1 and 2 certifications plus 6 years of programming, field service or technical support, troubleshooting, diagnostic tools, and service management software experience; technical team leadership required.
Verifier, diagnostic tools, service management software, Honeywell Forge
4w
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Senior Service Desk Technician, Executive Support
Chicago, Illinois, United States
$60k-$85k/yr HybridFull Time
3+ YOE3+ years enterprise service desk experience, technical lead/mentorship experience, strong Windows/macOS, Active Directory/Azure AD, GPO, Intune, ITSM and ITIL knowledge; BS or equivalent.
Windows, macOS, Active Directory, Azure AD, GPO, Intune, Kandji, Microsoft 365
1w
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Tech Solution Center Analyst Lead
Chicago, Illinois, United States
$50k-$83k/yr OnsiteFull Time
4+ YOEAssociate degree or equivalent and 4+ years of related experience. Requires executive technical support, ServiceNow, Microsoft 365, troubleshooting, incident management, and high-priority customer issue resolution.
ServiceNow, Microsoft 365, Microsoft Teams
2mo
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Customer Experience Truck Fleet Advocate
Antioch, Illinois, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years sales, product support, or technical knowledge; 1+ year as a technical support lead.
1w
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Lead Data Engineer ( Hybrid- Rosemont, IL )
Rosemont, Illinois, United States
$135k-$145k/yr HybridFull Time
7+ YOEBachelor's degree or equivalent experience; 7+ years implementing and supporting ETL technologies. Requires SQL, Python, relational databases, integrations, data warehouses, Azure, testing, and technical documentation.
Flowgear, Zapier, Snowflake, SQL Server, BigQuery, Python, Microsoft Azure, Azure Data Lake, Azure Data Factory, VB.Net, C#, Oracle Retail Platform, Microsoft SQL, ETL
2mo
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Applications Engineer
Chicago or Charlotte or Dallas or New York or Washington DC or Los Angeles
$100k-$125k/yr HybridFull Time
5+ YOE3rd level support for Firm applications; lead technical projects; automation with PowerShell; Intune and M365 administration; strong communication.
PowerShell, Microsoft Intune, Microsoft 365, iManage Cloud, AI tools, Copilot
1mo
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Manager Programs 2
Rolling Meadows, Illinois, United States
$154k-$231k/yr OnsiteFull Time
6+ YOEBachelor's +8 yrs or Master's +6 yrs supporting U.S. Government contracts/project management; experience leading technical teams, managing cost/schedule/technical performance, EVM knowledge; Secret clearance required; 25% travel.
Earned Value Management (EVM)
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