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15 technical support lead jobs at 7 companies in Salinas, CA

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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
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2d
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User Support Lead
San Jose, California, United States
OnsiteFull Time
Figure
Figure: Develops autonomous humanoid robots for commercial and residential tasks.
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
Sierra, Intercom, Zendesk, Front, Ada, JIRA
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2w
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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience with product support including FMECA, CAPA, failure analysis, engineering design reviews, training, and parts management; ability to lead projects and resolve complex technical issues.
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3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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2w
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Associate Director of Business Operations & Support Services
Seaside, California, United States
$10k-$10k/mo OnsiteFull Time
California State University
California State University: Public university system providing higher education and academic research.
5+ YOE5+ MgmtBachelor's in accounting/business/finance or equivalent,5+ years leading budgeting/financial planning in complex organizations,supervisory experience,financial analysis,contract oversight,and technical fluency with enterprise systems.
Oracle, PeopleSoft, Microsoft Office Professional Suite, Google Mail
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication skills.
Creo, Windchill, Microsoft Office
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in the connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication and presentation skills.
Creo, Windchill, Microsoft Office
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, 3D modeling, strong communication and customer-facing skills; some travel required.
Windchill, Creo, Microsoft Office
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering, 2+ years connector-industry technical support, proficiency with 3D modeling (Creo) and Windchill, knowledge of server/storage architectures and industry specs, strong communication and Microsoft Office skills.
Windchill, Creo, Microsoft Office
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related field required; 2+ years technical support experience in the connector industry; proficiency with Creo and Windchill, Microsoft Office; knowledge of server/storage architectures and industry specifications preferred.
Windchill, Creo, Microsoft Office
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical or related engineering, 2+ years technical support experience in the connector industry, proficiency with 3D modeling and PDM (e.g., Creo, Windchill), knowledge of server/storage architectures and industry specs; some travel required.
Creo, Windchill, Microsoft Office
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1mo
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Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
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4w
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Supplier Engineer III - (E3)
Santa Clara, California, United States
$92k-$127k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Driving supplier quality and selection, performing technical audits, resolving supplier issues, supporting product qualification and reliability, and leading corrective actions.
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4w
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Supplier Engineer III - (E3)
Santa Clara, California, United States
$92k-$127k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Drive supplier quality, perform technical supplier audits, lead corrective actions (8D/RCCA), support product qualification and reliability, and collaborate with engineering and customers.
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1w
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Staff Engineer, Software - SDK
San Jose, California, United States
OnsiteFull Time
Celestica
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
9+ YOELead SDK development and integration for switch silicon, provide technical leadership, port SDKs across network OSes, support hardware bring-up; typically 9+ years experience and bachelor\u0002s degree or equivalent.
ONL, SONiC, CentOS, CUDA, ROCm, Agile, Scrum
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