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20 technical support lead jobs at 12 companies in Gilroy, CA

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Technical Product Support Engineer
Santa Clara, California, United States
$111k-$152k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Provide technical support and escalations for customer systems, lead installations/upgrades, troubleshoot and debug equipment, generate performance metrics and documentation.
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1w
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Global Product Support
Santa Clara, California, United States
$147k-$203k/yr OnsiteFull Time
Applied Materials
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience with product support including FMECA, CAPA, failure analysis, engineering design reviews, training, and parts management; ability to lead projects and resolve complex technical issues.
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1w
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
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1mo
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
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Sr. Field Support Supervisor
Rio Rancho or Milpitas
OnsiteFull Time
KLA
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
2+ MgmtBachelor's degree (or equivalent) and 2+ years leading/supervising a technical team; experience in customer/field service, CRM, process analysis, RMA handling, and personnel development.
CRM
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
Cisco
CiscoNASDAQ: CSCO: Develops and sells networking hardware and cybersecurity software.
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
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Lead Infrastructure Engineer - Technical Solutions Engineering
Palo Alto, California, United States
$143k-$185k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOEFormal training and 5+ years infrastructure engineering experience; deep expertise in cloud infrastructure, networking, storage, databases, automation; scripting (Python) and AWS certification(s); AI-assisted tooling experience, incident/change/problem management, and 24/7 on-call support.
AWS, Python, Kubernetes, Azure, GCP, Terraform
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Associate Director of Business Operations & Support Services
Seaside, California, United States
$10k-$10k/mo OnsiteFull Time
California State University
California State University: Public university system providing higher education and academic research.
5+ YOE5+ MgmtBachelor's in accounting/business/finance or equivalent,5+ years leading budgeting/financial planning in complex organizations,supervisory experience,financial analysis,contract oversight,and technical fluency with enterprise systems.
Oracle, PeopleSoft, Microsoft Office Professional Suite, Google Mail
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Lead Customer Engineer-Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication skills.
Creo, Windchill, Microsoft Office
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Lead Customer Engineer - Power Solutions
Santa Clara, California, United States
$95k-$150k/yr OnsiteFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
2+ YOEBachelor's in mechanical engineering or related, 2+ years technical support experience in the connector industry, proficiency with Creo and Windchill, knowledge of server/storage architectures and industry specs, strong communication and presentation skills.
Creo, Windchill, Microsoft Office
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Lead Sales Engineer (West Coast)
Mountain View, California, United States
$141k-$212k/yr OnsiteFull Time
Black Duck
Black Duck: Provides software security testing and application risk management solutions.
8+ YOE8+ years in sales/solutions engineering with application security experience; hands-on SAST/SCA/DAST knowledge; technical software development or security background; strong communication and ability to support net-new sales cycles.
SAST, SCA, DAST, LLM, DevSecOps, CI/CD, DevOps, Agentic development workflows
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3w
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Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yr OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
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Process Engineer - 3rd Shift
Redwood City, California, United States
$79k-$119k/yr OnsiteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
3+ YOELead and execute process improvements, provide technical support and training, perform investigations and root cause analysis; knowledge of GMP, SHE, P&IDs, and mass/energy balances.
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Staff Engineer, Software - SDK
San Jose, California, United States
OnsiteFull Time
Celestica
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
9+ YOELead SDK development and integration for switch silicon, provide technical leadership, port SDKs across network OSes, support hardware bring-up; typically 9+ years experience and bachelor\u0002s degree or equivalent.
ONL, SONiC, CentOS, CUDA, ROCm, Agile, Scrum
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