3w
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Technical Support & Returns Manager
York, Pennsylvania, United States
OnsiteFull Time
3+ YOELead technical support and returns operations, ensure regulatory compliance, implement Lean improvements, manage staff, and collaborate cross-functionally; Bachelor\u0002s degree and 3+ years customer service/technical experience required.
Microsoft Office, SAP
5d
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TECHNICAL SUPPORT ANALYST
Kennett Square, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ years technical support experience preferred; proficiency with Windows and macOS, Microsoft 365, Teams, SharePoint; strong customer service and ticket management skills.
Microsoft Windows, macOS, Microsoft 365, Teams, SharePoint, endpoint detection and response, point-of-sale
1w
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Engineering Technical Support Manager 2
Annapolis, Maryland, United States
$140k-$210k/yr OnsiteFull Time
6+ YOEUS citizen with active Secret clearance, 6+ years MCAD/PLM design experience, leadership of design teams, knowledge of design for manufacturability, and ability to obtain higher clearances; STEM degree or equivalent experience.
MCAD, Product Lifecycle Management (PLM), Siemens NX, Teamcenter, Mission Product Lifecycle Management (MPLM)
3w
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Technical Support Engineer (Junior to Senior)
Annapolis Junction, Maryland, United States
OnsiteFull Time
Customer-facing technical support experience, ability to read and debug XML/JSON, strong troubleshooting and communication skills, ability to manage multiple issues, bachelor's in computer science/engineering or related.
XML, JSON, REST, SOAP, SQL, Jira, Zendesk, ServiceNow, Microsoft SharePoint, Power BI, Power Apps, Power Automate
3w
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Senior Technical Support Engineer
Exton, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years supporting enterprise SaaS/cloud/hybrid software; strong Azure, Windows Server, networking, APIs/SSO/OAuth, diagnostic log and packet capture analysis; excellent communication and incident management.
Microsoft Azure, Windows Server, APIs, SSO, OAuth, packet captures, HAR files
2mo
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Help Desk Lead - Technical Support
Avondale, Pennsylvania, United States
OnsiteFull Time
3+ YOE3-5 years IT technical support; Windows 10/11 endpoints; Microsoft 365 and Entra ID; Intune experience; strong troubleshooting and ITSM familiarity.
Microsoft Windows 10/11, Microsoft 365, Entra ID, Microsoft Intune, EDR (Defender for Endpoint, Crowdstrike), Office apps, VPN, DNS, DHCP, VLANs, PowerShell, Freshservice, ServiceNow, Jira Service Management
1mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive IT leadership supporting government human services or eligibility systems; experience with cloud (AWS, Azure), DevOps, ITIL, enterprise architecture; US citizen able to obtain Public Trust; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
1mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
3w
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Principal Support Engineer and Technical Trainer
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's degree in engineering/chemistry/physics or equivalent,5+ years field service technical support,training experience,knowledge of IR/optics/lasers/HPLC/GC/Mass Spectrometry,ATEX/IECEx,project management,and troubleshooting electronic/electrical/mechanical systems.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, InfoPath
2mo
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Car Wash Technical Support Specialist
Columbia, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years car wash industry experience; strong mechanical/electrical troubleshooting; read diagrams; strong communication; multi-priority management.
PLC programming, Electrical schematics, Technical diagrams
1mo
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Technical Account Manager
United States or Bowie
$113k-$120k/yr RemoteFull Time
3+ YOE3+ years working with healthcare data, experience in a technical customer-facing role (TAM/support/data ops), familiarity with APIs and data formats, working knowledge of SQL, strong troubleshooting and communication skills.
EHR, APIs, JSON, CSV, XML, SQL, Postman, Snowflake, AWS, Tableau, Microsoft Power BI, Python
2w
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OED Technical Lead
Columbia or Linthicum Heights
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical teams supporting intelligence or related communities, experience with intelligence analysis methodologies, project management, and cyber investigations; TS/SCI eligibility required.
1w
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
4d
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
1mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
1mo
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Technical Business Analyst
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
3+ YOE3+ years as a business analyst supporting applications, infrastructure, or security; experience with financial/portfolio systems (e.g., Addepar), data integrations, Agile, and project management tools; BS in IT/CS or related required; certifications preferred.
Addepar, Canoe Intelligence, Microsoft Project, Jira, Confluence, Atlassian Suite, GitHub, Redmine, Version One, Yodiz, Smartsheet, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Box.com
1d
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Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEUS citizen with active TS/SCI with Poly clearance required; 6+ years experience in customer-facing service delivery or technical account management; familiarity with mission-critical systems, ITIL and change management; bachelor\u0002s degree preferred.
1d
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Federal Account Support Manager, (Clearance Required: TS/SCI with Poly) Onsite, Annapolis Junction, MD
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOERequires US citizenship and active TS/SCI with polygraph, ~6+ years experience in customer-facing service delivery or technical account management, strong technical and project management skills, mission-critical and ITIL knowledge, and federal customer experience preferred.
1w
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Administrative Support Technician - School Counseling – Harford Technical High School
Bel Air, Maryland, United States
$44k-$66k/yr OnsiteFull Time
3+ YOEHigh school diploma, 3 years office or accounting administrative experience, proficiency with Microsoft Word and Excel, bookkeeping, data entry, records management, and strong customer service skills.
Microsoft Word, Microsoft Excel
2w
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Technical Project Coordinator
Yocumtown, Pennsylvania, United States
OnsiteFull Time
Bachelor's degree in engineering or related field, experience in engineering project coordination, familiarity with project scheduling, documentation control, procurement support, and stakeholder communication.
Microsoft Project, Jira, Smartsheets, AutoCAD, SolidWorks
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