151 technical support manager jobs at 104 companies in Ashburn, IL
1w
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Technical Support Specialist
Austin or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo or New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$57k-$90k/yr HybridFull Time
2+ YOERequires 2–3 years supporting technical products, SaaS or mobile experience, technical education or equivalent, case management tools, HTML/CSS, APIs and/or SQL, and strong English communication.
Salesforce, Zendesk, HTML, CSS, APIs, SQL, Postman, Snowflake, Kibana
3w
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Manager II, Technical Support Engineer
New York City or Chicago
$146k-$300k/yr HybridFull Time
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solution, or partner engineering, AdTech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow, MCPs
3w
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Manager II, Technical Support Engineer
New York City or Chicago or United States
$146k-$300k/yr HybridFull Time
5+ YOE2+ MgmtRequires 2+ years managing client-focused technical teams, 5+ years in support, solutions, or partner engineering, Ad Tech/MarTech/eCommerce experience, scripting, SQL, data analysis, API integration, debugging, and strong communication.
Python, SQL, Presto, Spark, Tableau, Superset, Postman, Bruno, Kibana, GitHub, Sourcegraph, Airflow
1w
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Technical Support Engineer
Chicago, Illinois, United States
HybridFull Time
5+ YOE1+ MgmtBachelor's degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in APIs, mobile applications, networking, diagnostics, and ticketing systems.
SaaS, iOS, Android, Mobile Device Management (MDM), Postman, SQL, Zendesk, Jira, GIS
1w
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Technical Support Engineer
Chicago, Illinois, United States
HybridFull Time
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in applications, hardware, networking, APIs, mobile platforms, and troubleshooting.
SaaS, iOS, Android, Mobile Device Management (MDM), Postman, SQL, Zendesk, Jira, GIS
3mo
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Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yr OnsiteFull Time
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
2w
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Technical Support Specialist Senior
Chicago, Illinois, United States
$65k-$93k/yr OnsiteFull Time
3+ YOERequires a two-year college course or equivalent education and experience, 3+ years in IT consulting, project management, training, technical support, or user service, plus advanced troubleshooting and leadership experience.
Adobe Creative Cloud Suite, Box Collaborative Storage, Linux Operating System, Mac OS X Operating System, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, Windows Operating System, FERPA, FISMA, HIPAA, HITECH
3w
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
2w
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Manager, Tech Support
Vernon Hills, Illinois, United States
$85k-$95k/yr OnsiteFull Time
10+ YOERequires 10+ years in technical support or customer-service call centers, call-center management, leadership, communication, analytical problem-solving, and proficiency with MS Office and MS Excel.
Microsoft Office, Microsoft Excel, RingCentral, NetSuite
3w
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Supervisor, Technical Support
Columbia or Sandwich
OnsiteFull Time
5+ YOERequires 5+ years of IT support experience, team leadership, multi-location support, client hardware knowledge, enterprise platform expertise, troubleshooting, communication, and customer service skills.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Entra ID, Active Directory
3w
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Technical Customer Support Lead
Addison, Illinois, United States
$98k-$108k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
3w
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IT Technical Support Specialist, Senior
Chicago or McCook
$73k-$88k/yr OnsiteFull Time
5+ YOEAssociate's degree in computer science and 5+ years of technical support experience required; bachelor's preferred. Requires Windows, Microsoft Office 365, Active Directory, VPN, endpoint management, documentation, communication, and troubleshooting skills.
Windows 11, Microsoft Office 365, Active Directory, Cisco VPN, SQL Server
1mo
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Senior Technical Support Engineer
United States or Chicago or New York
RemoteFull Time
5+ YOE5+ years technical client-facing or backend experience; deep API, SQL, and polyglot coding skills (Python, Javascript/Typescript, Golang); observability, incident management, and strong communication skills.
REST APIs, SDKs, websockets, webhooks, SQL, Python, Javascript/Typescript, Golang, LLM APIs, Docker, Kubernetes, AWS, GCP, FIX
3w
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Technical Account Manager
Spartanburg or Irving or Long Island or Oak Brook or Shreveport or Cranberry Township
$85k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in enterprise account management, technical account management, customer operations, technical support, or customer success; complex technical troubleshooting, project coordination, and executive communication skills.
Microsoft Teams, NCPDP, BIN/PCN, HIPAA
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
2w
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
4+ YOERequires 4+ years of IT support experience, 2+ years supporting executives preferred, IT-related bachelor's degree or equivalent experience, Microsoft 365, Windows, macOS, and mobile device management expertise.
Microsoft Intune, Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android
3w
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Technical Solutions Manager
Chicago, Illinois, United States
$110k-$130k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree preferred or equivalent experience; 5+ years supporting deployed technology; 2+ years managing technical teams; hands-on hardware, software, network, AV, incident, and service-level experience.
Salesforce Service Cloud, Salesforce, ServiceNow, Zendesk, TCP/IP, Wi-Fi, HDMI, DisplayPort
2w
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Executive Technical Support, IT Service Desk
Chicago, Illinois, United States
$88k-$108k/yr OnsiteFull Time
4+ YOERequires 4+ years of IT support experience, including 2+ years supporting executives or VIP users, strong Microsoft 365, Windows, macOS, and mobile device management expertise, and U.S. work authorization without sponsorship.
Microsoft 365, Microsoft Teams, Windows, macOS, iOS, Android, Intune
4w
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Technical Account Manager - Strategic Accounts
Toronto or Chicago or New York City or Ghent or Amersfoort or Paris
$80k-$100k/yr HybridFull Time
2+ YOE2+ years enterprise SaaS technical account/support experience; SQL, Python or JavaScript, API/webhook troubleshooting, strong communication and stakeholder management.
SQL, Python, JavaScript
2w
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Technical Account Manager, Google Cloud Consulting
New York or Chicago or Austin
$114k-$163k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent practical experience, 5 years in customer-facing technical implementation or transformation roles, and experience with cloud operations, technical support, escalation management, or consulting.
Google Cloud
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