193 technical support manager jobs at 130 companies in Illinois
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Technical Support Manager
Oregon or Washington or California or Florida or Idaho or Iowa or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Arizona or Illinois or Colorado or Connecticut or New Hampshire or Virginia or South Carolina
$60k-$70k/yrRemoteFull Time
Foureyes: Data platform providing sales intelligence for automotive dealerships.
2+ YOE2+ years in technical support for SaaS, strong communication, analytics, and troubleshooting skills; proficiency with Salesforce Lightning, Google Suite, and customer support tools.
Foureyes, Salesforce, Intercom, Google Suite, Salesforce Lightning, Slack, JIRA
EcolabNYSE: ECL: Provides water, hygiene, and infection prevention solutions and services.
8+ YOEBachelor's in a technical discipline, 8+ years technical implementation/engineering or field sales support experience, MS Office proficiency, valid driver’s license and acceptable MVR, willingness to travel up to 70% overnight; no immigration sponsorship.
Manila or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United Kingdom or India
RemoteFull Time
UpGuard: AI-powered platform for managing cyber risk and security.
Investigating and replicating technical issues, experience with Linux command line, identifying cybersecurity risks, working in tiered support, managing AI models, strong communication and critical thinking.
Baker Tilly: Provides audit, tax, and consulting services to business clients.
8+ YOERequires a 4-year degree and 8+ years professional experience; strong Python and full-stack development experience (Anvil preferred); familiarity with AWS/Azure/Google Cloud, Git, databases, and DevOps practices.
Technical Installation Support Manager Job (Gilberts, IL, US, 60136)
Gilberts, Illinois, United States
$92k-$137k/yrOnsiteFull Time
Armstrong World IndustriesNYSE: AWI: Designs and manufactures interior ceiling and wall systems.
5+ YOEFive years' progressive experience in commercial construction or architectural products with hands-on installation support and field problem resolution; associate degree or technical certification preferred; high school diploma required; strong communication, organizational, and training skills; travel 25-50%.
Grain & Protein Technologies: Designs and manufactures grain storage and protein production systems.
5+ YOE5+ years in technical/field service with demonstrated leadership; experience with CRM/case tools (Salesforce preferred); strong communication, problem-solving, and customer-support skills.
PACS Technical Support Management Manager - Full Time - Remote
Georgia or Idaho or Wyoming or West Virginia or Wisconsin or Washington or Virginia or Utah or Texas or Tennessee or South Dakota or South Carolina or Pennsylvania or Oregon or Oklahoma or Ohio or New York or Nevada or New Mexico or New Jersey or New Hampshire or Nebraska or North Carolina or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kentucky or Kansas or Indiana or Illinois or Iowa or Florida or Delaware or District of Columbia or Colorado or California or Arizona or Arkansas or Alabama
$91k-$110k/yrRemoteFull Time
Experity: Software and billing services for urgent care providers.
5+ YOE5+ MgmtBachelor's or equivalent; 5+ years leadership in technical/customer support, 5+ years TAM or PACS experience, DICOM and PostgreSQL experience, healthcare IT background, critical thinking, travel ability.
OnePACS, Digital Imaging and Communications in Medicine (DICOM), PostgreSQL, Mirth, HL7, Confluence, JIRA, Salesforce
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
5+ YOE5+ years in technical support or account management at a SaaS company, SQL experience, familiarity with APIs, MDM, authentication protocols (SAML/OAUTH), API scripting, and practical AI/ML experience; strong communication and project management skills.
Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yrOnsiteFull Time
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
3+ YOEBachelor's or 3+ years' experience, ability to obtain CJIS/background clearance, MS SQL Server and Windows Server administration, MS Ops Manager, networking and firewall troubleshooting, rotational off‑hours on‑call and night/weekend work.
MS SQL Server, MS Windows Server, MS Ops Manager, PremierOne Application Suite, F5 Load Balancers, Fortigate
Kele: Distributor of building automation parts and control solutions.
8+ YOEBachelor's in engineering preferred, 8+ years technical sales/engineering or industrial automation, expert knowledge of control systems/instrumentation, project management and mentoring experience, ERP and Microsoft Office skills.
ERP, Microsoft Office, valve and instrumentation sizing software
Kele: Distributor of building automation parts and industrial control solutions.
8+ YOEBachelor's degree preferred, 8+ years technical sales/engineering/industrial automation experience, expert knowledge of control systems/instrumentation/valves, ERP and Microsoft Office skills, strong communication and project management.
ERP, Microsoft Office, valve and instrumentation sizing software
VIVO: Designs and manufactures ergonomic workspace solutions and office furniture.
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.