75 technical support manager jobs at 53 companies in Becker, MN
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IT Technical Support Manager
Saint Paul or United States or Canada
$120k-$135k/yrOnsiteFull Time
Atlanta Cheesecake Company: Produces and sells frozen cheesecakes and specialty desserts.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, leadership experience, communication, problem-solving, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
Dessert Holdings: Manufacturer of premium frozen desserts for retail and foodservice.
2+ YOERequires a bachelor's degree or equivalent experience, 2–5 years of IT support experience, technical troubleshooting expertise, supervisory experience, communication skills, problem-solving ability, and 50% travel.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
Lawler Foods: Manufacturer of gourmet cheesecakes and desserts for foodservice establishments.
2+ YOEBachelor's degree or equivalent experience; 2–5 years of IT support experience, technical troubleshooting, supervisory experience, strong communication and problem-solving skills, and ability to travel 50% in the U.S. and Canada.
Microsoft 365, Microsoft Azure, Active Directory, Group Policy
The Original Cakerie: Manufactures and distributes premium frozen cakes and dessert products.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
Hoxhunt: AI-driven human risk management and cybersecurity training platform.
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
Forgent: Specialized provider of critical power infrastructure and transformer solutions.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
BBQ HoldingsToronto Stock Exchange: MTY: Operates and franchises a diverse portfolio of casual dining restaurants.
5+ YOE5+ years supporting end users and projects; expert Windows desktop knowledge; experience with imaging, Active Directory, Microsoft 365, Intune, patch and antivirus management, ticketing systems, and Apple device deployment.
Microsoft Windows, Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, Microsoft Office, Electronic Mail (Email), SolarWinds WHD, ServiceNow, Cherwell, ManageEngine, Microsoft WSUS, Shavlik, BigFix, Microsoft Intune, JAMF Pro, Marimba, SCCM, Cisco, MacOS, iOS
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yrOnsiteFull Time
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
ProtolabsNYSE: PRLB: Manufactures custom prototypes and production parts using digital technologies.
4+ YOEBusiness or computer science degree or equivalent experience; 4+ years product management experience; 3+ years supporting EDI systems or processes; Agile experience and ownership from discovery through launch.
Electronic Data Interchange (EDI), CLEO, SPS Commerce, Microsoft Dynamics AX, Microsoft Dynamics 365, Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), API, Looker, Domo, Tableau, SQL, Miro, Agile
Electric Machinery CompanyB3: WEGE3: Design and manufacture of custom large electric motors and generators.
BS in engineering, strong customer communication and project management, ability to analyze field data, create service reports, coordinate inspections, and work with SAP and Microsoft Office.
SAP, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project
AbbottNYSE: ABT: Manufactures medical devices, diagnostics, and nutritional health products.
2+ YOE2+ years relevant instrumentation and customer-facing experience; associate degree or equivalent; ability to perform advanced remote diagnostics, troubleshooting, documentation, and case/work order management.
Optomec: Manufactures 3D printing systems for electronics and metal components.
4+ YOE4+ MgmtRequires 4+ years managing field service or technical support teams, Salesforce Service Cloud expertise, SLA management, escalation handling, remote customer communication, and people-management skills.
Salesforce Service Cloud, Salesforce Mobile, Field Service Lightning
Murfreesboro or St. Paul or Europe or Asia or North America
$22-$28/hrOnsiteFull Time
Ergotron: Manufactures ergonomic workstations and digital display mounting systems.
Expertise troubleshooting electrical, mechanical, hardware, software, and installation issues; technical documentation, customer support, Salesforce case management, and collaboration with customers, partners, resellers, and internal teams.
Daikin AppliedTokyo Stock Exchange: 6367: Designs and manufactures commercial and industrial HVAC systems.
6+ YOEAssociate degree or equivalent experience, 6+ years of commercial HVAC experience, advanced HVAC and refrigeration knowledge, MS Office proficiency, technical service experience, and strong relationship management skills.
HVAC, Salesforce.com CRM, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Brisbane or Eden Prairie or Seal Beach or Doral or Los Angeles or Miami or Minneapolis or San Francisco
FieldFull Time
League One Volleyball: A volleyball sports performance, training, and professional league enterprise.
Support match-day and practice technical/video/data operations, perform live data collection and analysis, manage scout and performance video, coordinate tech setup and logistics, and assist with equipment and travel support.
DataVolley, VolleyStation, Google Workspace, Teamworks
Elior North AmericaEuronext Paris: ELIOR: Provides contract foodservice and catering management for institutions.
5+ YOERequires 5+ years of hands-on IT desktop support, Windows troubleshooting, Active Directory, Microsoft O365, imaging tools, networking basics, problem-solving, customer service, and communication skills.
Windows, Active Directory, Microsoft O365, Bomgar, Remote Trust, Helpdesk, Service Desk
Eden Prairie or Minneapolis or Washington or United States
$113k-$193k/yrRemoteFull Time
UnitedHealth GroupNYSE: UNH: Provides health insurance and technology-enabled health care services.
5+ YOE5+ years hands-on Oracle HCM Cloud Payroll experience; payroll configuration and troubleshooting expertise; UAT and quarterly release support; working knowledge of Core HR, Time & Labor, and Absence; stakeholder partnership skills.
Ballard Spahr: Provides comprehensive legal advice and litigation services to organizations.
High school diploma or equivalent, strong technical, communication, interpersonal, organizational, and multitasking skills; Microsoft Office and document management experience required. Legal or professional services experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
MGC Diagnostics: Sells non-invasive cardiorespiratory diagnostic systems and respiratory software.
2+ YOEBachelor's in CS or similar, 2 years technical support experience, advanced debugging and root cause analysis, customer support, cybersecurity risk management, experience with BreezeSuite/Ascent/AscentConnect, Microsoft SQL/SSMS, and Visual Studio.
BreezeSuite, Ascent, AscentConnect, Microsoft SQL, Microsoft SQL Studio (SSMS), Visual Studio