87 technical support manager jobs at 74 companies in Bristol, RI
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Technical Product Support
United States or Philadelphia or Wareham or Middletown or Brookfield
FieldFull Time
5+ YOE5+ years field technical or engineering experience, ability to travel 50–70%, knowledge of AC/DC circuitry, schematics, testing equipment, strong written/oral communication, and moderate Microsoft/database skills. Bachelor's in engineering preferred.
1mo
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Technical Support Specialist
London or Boston
OnsiteFull Time
3+ YOE3+ years desktop/end-user computing support across multiple sites (EMEA preferred). Proficiency with Windows/macOS, Microsoft 365, Azure AD/Entra ID, Intune/JAMF, PowerShell, Jira Service Management, and networking basics. Strong communication skills; English required.
Windows 10, Windows 11, macOS, Linux, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD / Entra ID, Active Directory, Group Policy, Intune, JAMF, PowerShell, Jira Service Management, VPN, Wi-Fi, DNS, DHCP
1mo
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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
6d
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Technical Account Manager
Boston or Chicago or Redwood City or Europe or Asia
$97k-$120k/yr HybridFull Time
5+ YOERequires 5+ years in technical support or account management, SQL, open APIs, MDM solutions, API scripting, AI or machine learning, SAML and OAuth, troubleshooting, and project management experience.
SQL, SAML, OAuth, API, MDM, Box
1w
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Technical Product Manager, Optum Insight API Platform
Boston or United States
$73k-$130k/yr RemoteFull Time
3+ YOE3+ years product or technical product management experience, 2+ years working with APIs/platforms, bachelor\u0002s degree or equivalent, stakeholder engagement, requirements writing, and product delivery support.
AI, API, API management platforms, developer portals, API consoles, identity platforms, observability tools, cloud-based systems
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Senior Technical Program Manager, Core Algorithms
Boston, Massachusetts, United States
$150k-$215k/yr OnsiteFull Time
4+ YOE4+ years technical program management supporting AI/ML or algorithm teams; deep understanding of ML lifecycle, experience with AI tools/LLMs, agile/sprint planning, strong communication and cross-functional coordination.
LLMs
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Senior Technical Program Manager - Robotics
Charlestown, Massachusetts, United States
$155k-$200k/yr HybridFull Time
5+ YOE5+ years TPM experience supporting software engineering, strong technical background (prefer former software engineer), experience with Agile, coordinating cross-functional software/robotics/firmware/hardware programs, excellent communication and organizational skills.
Jira, Linear, Asana
1mo
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AV Support Manager
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years post-secondary education or relevant work experience, supervisory experience, technical AV/multimedia expertise, project management skills, CTS certification.
1mo
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Desktop Support Manager
Washington or Chicago or Boston or New York City
$95k-$135k/yr HybridFull Time
8+ YOE8+ years relevant experience, supervisory experience, strong technical knowledge of enterprise apps, desktop OS, network architectures, vendor management, project delivery of hardware rollouts, and Zoom Rooms/Microsoft environments.
FrontLine, Zoom Rooms, Microsoft M365 G5, Microsoft GCC
4w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
1mo
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Bilingual/ Mandarin Technical Account Manager, ES - CN-AWS, ES - CN, AWS Enterprise Support
Boston or Seattle or Herndon
$131k-$178k/yr OnsiteFull Time
3+ YOE3+ years technical engineering experience, bachelor's degree, proficiency in troubleshooting at least three areas (compute, storage, networking, CDN, databases, DevOps, big data, security, app development); full professional Mandarin and strong English; available for non-business hours support.
AWS, Amazon Bedrock, SageMaker
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Technical Account Manager 3 - East
Boston or New York City
$124k-$182k/yr HybridFull Time
Hands-on IT operations experience, cloud experience (AWS/Azure/GCP), scripting and CI/CD knowledge, containerization experience, prior TAM experience supporting mid-market/Enterprise customers, ability to travel up to ~30%.
AWS, Azure, GCP, Python, Javascript, Ruby, Perl, Go, PHP, Chef, Puppet, Jenkins, Gitlab, Docker, Kubernetes, Rancher, Datadog
1mo
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PROJECT SUPPORT SPECIALIST-JD4
Newport, Rhode Island, United States
OnsiteFull Time
3+ YOEBachelor's in business or technical field, 3-5 years project management support experience, strong Microsoft Office skills, excellent communication, multitasking, meeting coordination, and documentation abilities.
Microsoft Office
2mo
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Security Technical Account Manager - Project Lightwell
Boston or United States
$124k-$199k/yr RemoteFull Time
10+ YOE10+ years in security, support, development, engineering, or QA; Associates/Bachelors in computer science or technical discipline; RHCE/RHCA and security certs preferred; strong communication, customer advisory, CI/CD and container platform experience; ability to travel and work in US without visa sponsorship.
Java, Python, JavaScript, Red Hat Enterprise Linux (RHEL), Satellite, Ansible, Docker, Kubernetes, continuous integration (CI), continuous delivery (CD)
1w
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Operations Manager | Technical Support, Billing & Sales
Davao City or Waltham or Chennai or Bogota or Manila
OnsiteFull Time
3+ YOEBachelor's degree and 3–5 years of operations management experience, preferably in BPO or tech-enabled services; requires leadership, analytical, communication, compliance, and workforce planning skills.
CRM, workforce systems, reporting dashboards
2w
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Group Product Manager, Member Coverage & Support Platform
Boston, Massachusetts, United States
$181k-$237k/yr RemoteFull Time
7+ YOE2+ Mgmt7+ years product management, 2+ years people management, experience with technical platforms, internal tools, APIs, strong analytical and communication skills.
3w
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Training & Technical Assistance Associate
Boston or Philadelphia
$56k-$65k/yr RemoteFull Time
Provide programmatic and operational support for training, manage online learning platform, coordinate partner trainings, assist conference planning; strong communication, organizational, and facilitation skills required.
Zoom, FSS Link
1mo
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Support Engineer
Boston, Massachusetts, United States
RemoteFull Time
3+ YOE3+ years in SaaS technical/support engineering, experience with Zendesk, strong troubleshooting and written communication, ability to manage high-volume ticket queues, familiarity with APIs/PLM/PIM is a plus.
Zendesk, PLM, PIM, APIs
1mo
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
2mo
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Technical Account Specialist
Boston, Massachusetts, United States
$43k-$57k/yr RemoteFull Time
2+ YOEAssociate’s degree or equivalent experience; 2+ years software/IT support; proficient in MS Office; experience with case management tools; strong communication; remote work ability.
Microsoft Office Suite, Salesforce, ServiceNow, Zendesk
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